Service Management Jobs in Central London

Service Management
London > Central London

The following table provides summary statistics for permanent job vacancies advertised in Central London with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 2 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 88 75 154
Rank change year-on-year -13 +79 +57
Permanent jobs citing Service Management 112 195 166
As % of all permanent jobs advertised in Central London 2.96% 3.89% 1.97%
As % of the Processes & Methodologies category 3.23% 4.11% 2.07%
Number of salaries quoted 86 125 137
10th Percentile £36,500 £35,750 £32,300
25th Percentile £51,250 £41,250 £41,920
Median annual salary (50th Percentile) £65,000 £62,500 £58,000
Median % change year-on-year +4.00% +7.76% -10.77%
75th Percentile £79,688 £92,500 £78,750
90th Percentile £95,000 £99,000 £90,000
London median annual salary £65,000 £65,000 £57,500
% change year-on-year - +13.04% -14.50%

All Process and Methodology Skills
Central London

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Central London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 3,472 4,747 8,015
As % of all permanent jobs advertised in Central London 91.73% 94.73% 95.34%
Number of salaries quoted 2,627 3,908 6,382
10th Percentile £40,000 £42,500 £43,888
25th Percentile £52,500 £55,000 £56,250
Median annual salary (50th Percentile) £72,500 £75,000 £72,500
Median % change year-on-year -3.33% +3.45% +3.57%
75th Percentile £95,000 £97,500 £93,750
90th Percentile £112,500 £112,875 £108,750
London median annual salary £70,000 £75,000 £70,000
% change year-on-year -6.67% +7.14% -

Service Management
Job Vacancy Trend in Central London

Job postings citing Service Management as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for Service Management in Central London

Service Management
Salary Trend in Central London

3-month moving average salary quoted in jobs citing Service Management in Central London.

Salary trend for Service Management in Central London

Service Management
Salary Histogram in Central London

Salary distribution for jobs citing Service Management in Central London over the 6 months to 2 June 2024.

Salary histogram for Service Management in Central London

Service Management
Job Locations in Central London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Central London region over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
City of London +14 103 £65,375 -3.15% 10
West End of London -5 3 £50,000 +16.54%
Southwark - 1 - - 1
Service Management
London

Service Management
Co-occurring Skills and Capabilities in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (8.04%) Microsoft Exchange
2 3 (2.68%) SharePoint
3 2 (1.79%) SAS
4 1 (0.89%) Blackberry Enterprise Server
4 1 (0.89%) Skype for Business
Applications
1 18 (16.07%) Microsoft Excel
2 3 (2.68%) Microsoft Office
3 2 (1.79%) MS Visio
Business Applications
1 12 (10.71%) Remedy ITSM
Cloud Services
1 28 (25.00%) Microsoft 365
2 17 (15.18%) Azure
3 15 (13.39%) Power Platform
4 13 (11.61%) Google Sheets
5 11 (9.82%) Entra ID
6 8 (7.14%) Azure Monitor
6 8 (7.14%) Azure Storage
7 5 (4.46%) Mimecast
8 2 (1.79%) SaaS
8 2 (1.79%) WhatsApp
Communications & Networking
1 5 (4.46%) Skype
2 3 (2.68%) DHCP
2 3 (2.68%) DNS
3 2 (1.79%) TCP/IP
3 2 (1.79%) VPN
4 1 (0.89%) Ethernet
4 1 (0.89%) Firewall
4 1 (0.89%) Internet
Database & Business Intelligence
1 15 (13.39%) Power BI
2 13 (11.61%) GIS
3 4 (3.57%) Geospatial Data
4 2 (1.79%) SAP HANA
Development Applications
1 8 (7.14%) JIRA
General
1 49 (43.75%) Social Skills
2 45 (40.18%) Finance
3 23 (20.54%) Analytical Skills
4 18 (16.07%) Law
5 17 (15.18%) Banking
6 15 (13.39%) Retail
7 13 (11.61%) Back Office
8 10 (8.93%) Legal
9 8 (7.14%) Retail Banking
10 3 (2.68%) Organisational Skills
10 3 (2.68%) Public Sector
11 2 (1.79%) Pharmaceutical
11 2 (1.79%) Presentation Skills
12 1 (0.89%) Inclusion and Diversity
12 1 (0.89%) Telecoms
Job Titles
1 18 (16.07%) Lead
2 15 (13.39%) Service Manager
3 13 (11.61%) Digital Transformation
4 12 (10.71%) Analyst
5 10 (8.93%) Team Leader
6 9 (8.04%) Digital Transformation Manager
6 9 (8.04%) Service Desk Team Leader
6 9 (8.04%) Transformation Manager
7 8 (7.14%) Architect
7 8 (7.14%) Azure Engineer
7 8 (7.14%) Cloud Engineer
7 8 (7.14%) IT Manager
8 7 (6.25%) Site Reliability Engineer
9 6 (5.36%) Delivery Manager
9 6 (5.36%) Desktop Support
9 6 (5.36%) Developer
9 6 (5.36%) Head of IT Operations
9 6 (5.36%) Head of Operations
9 6 (5.36%) Service Delivery Manager
9 6 (5.36%) ServiceNow Developer
Libraries, Frameworks & Software Standards
1 2 (1.79%) AngularJS
1 2 (1.79%) CSS
1 2 (1.79%) HTML
1 2 (1.79%) Twitter Bootstrap
1 2 (1.79%) Web Services
Miscellaneous
1 13 (11.61%) Management Information System
2 9 (8.04%) CMDB
3 8 (7.14%) Linux Command Line
3 8 (7.14%) Public Cloud
4 6 (5.36%) Product Ownership
5 4 (3.57%) Greenfield Project
5 4 (3.57%) Reinsurance
6 2 (1.79%) Enterprise Software
6 2 (1.79%) Legacy Systems
6 2 (1.79%) Operational Technology
6 2 (1.79%) Video Conferencing
7 1 (0.89%) Blackberry
7 1 (0.89%) Cloud Native
7 1 (0.89%) IVR
7 1 (0.89%) PKI
7 1 (0.89%) Replication
7 1 (0.89%) Security Posture
7 1 (0.89%) Smartphone
7 1 (0.89%) Virtual Team
Operating Systems
1 35 (31.25%) Windows
2 9 (8.04%) Linux
3 6 (5.36%) Android
3 6 (5.36%) Windows Server
4 5 (4.46%) Mac OS X
4 5 (4.46%) Windows 10
5 4 (3.57%) Windows 7
5 4 (3.57%) Windows Server 2008
6 2 (1.79%) Mac OS
7 1 (0.89%) Apple iOS
7 1 (0.89%) Red Hat Enterprise Linux
Processes & Methodologies
1 62 (55.36%) ITSM
2 49 (43.75%) ITIL
3 30 (26.79%) Incident Management
4 29 (25.89%) Line Management
4 29 (25.89%) Problem-Solving
5 27 (24.11%) Service Delivery
6 25 (22.32%) Change Management
7 17 (15.18%) Continuous Improvement
8 16 (14.29%) Data Analysis
9 15 (13.39%) Customer Service
9 15 (13.39%) Problem Management
10 13 (11.61%) Business Intelligence
10 13 (11.61%) Roadmaps
10 13 (11.61%) Trend Analysis
11 11 (9.82%) Major Incident Management
12 10 (8.93%) Process Improvement
12 10 (8.93%) Root Cause Analysis
13 9 (8.04%) Actionable Insight
13 9 (8.04%) DevOps
13 9 (8.04%) Service Desk Management
Programming Languages
1 13 (11.61%) SQL
2 11 (9.82%) PowerShell
3 8 (7.14%) Bash
Qualifications
1 21 (18.75%) Degree
2 17 (15.18%) ITIL Certification
3 14 (12.50%) Security Cleared
4 9 (8.04%) Azure Certification
5 6 (5.36%) SC Cleared
6 1 (0.89%) Microsoft Certification
Quality Assurance & Compliance
1 8 (7.14%) SLA
2 3 (2.68%) COBIT
3 1 (0.89%) Accessibility
3 1 (0.89%) Cyber Essentials
3 1 (0.89%) GDPR
3 1 (0.89%) ISO 9001
3 1 (0.89%) ISO/IEC 27001
3 1 (0.89%) PCI DSS
System Software
1 27 (24.11%) Active Directory
2 7 (6.25%) Virtual Desktop
3 2 (1.79%) Firmware
3 2 (1.79%) VMware Infrastructure
4 1 (0.89%) Hyper-V
4 1 (0.89%) Veritas Cluster Server
4 1 (0.89%) Virtual Servers
4 1 (0.89%) vSphere
Systems Management
1 8 (7.14%) SCCM
2 4 (3.57%) Microsoft Intune
3 3 (2.68%) OpenView
4 1 (0.89%) Jamf Pro
4 1 (0.89%) McAfee ePO
4 1 (0.89%) NetBackup
4 1 (0.89%) OfficeScan
4 1 (0.89%) SCOM
4 1 (0.89%) Trend Micro Deep Security
Vendors
1 22 (19.64%) Microsoft
2 20 (17.86%) ServiceNow
3 13 (11.61%) Google
4 12 (10.71%) Remedy
5 11 (9.82%) BMC
6 7 (6.25%) Apple
7 5 (4.46%) HP
8 2 (1.79%) Dell
8 2 (1.79%) PeopleSoft
8 2 (1.79%) SAP
8 2 (1.79%) VMware
9 1 (0.89%) Altiris
9 1 (0.89%) Cisco
9 1 (0.89%) Computacenter
9 1 (0.89%) Huawei
9 1 (0.89%) McAfee
9 1 (0.89%) Palo Alto
9 1 (0.89%) Qualys
9 1 (0.89%) Red Hat
9 1 (0.89%) Veritas