Service Desk Support Jobs in the East Midlands

Service Desk Support
England > East Midlands

The median Service Desk Support salary in the East Midlands is £27,000 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 198 168 188
Rank change year-on-year -30 +20 -28
Permanent jobs requiring a Service Desk Support 5 6 13
As % of all permanent jobs advertised in the East Midlands 0.093% 0.22% 0.36%
As % of the Job Titles category 0.099% 0.25% 0.38%
Number of salaries quoted 3 5 10
10th Percentile £23,000 - £23,000
25th Percentile £24,500 £26,250 £23,375
Median annual salary (50th Percentile) £27,000 £27,500 £26,000
Median % change year-on-year -1.82% +5.77% +13.04%
75th Percentile £28,875 £28,750 £27,000
90th Percentile £30,000 - -
England median annual salary £26,000 £27,500 £28,000
% change year-on-year -5.45% -1.79% +16.67%

All Permanent IT Job Vacancies
East Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East Midlands with a recognized job title 5,060 2,371 3,443
% of permanent jobs with a recognized job title 94.33% 88.47% 95.14%
Number of salaries quoted 3,504 1,256 2,108
10th Percentile £25,750 £26,250 £25,711
25th Percentile £31,750 £36,250 £33,750
Median annual salary (50th Percentile) £44,050 £52,375 £47,500
Median % change year-on-year -15.89% +10.26% +9.20%
75th Percentile £56,000 £63,750 £60,000
90th Percentile £70,000 £76,250 £72,500
England median annual salary £52,500 £60,713 £60,000
% change year-on-year -13.53% +1.19% +9.09%

Service Desk Support
Job Vacancy Trend in the East Midlands

Job postings that featured Service Desk Support in the job title as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for Service Desk Support in the East Midlands

Service Desk Support
Salary Trend in the East Midlands

3-month moving average salary quoted in jobs citing Service Desk Support in the East Midlands.

Salary trend for Service Desk Support in the East Midlands

Service Desk Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Support within the East Midlands region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Nottinghamshire - 4 £28,250 -
Derbyshire -4 1 £22,000 -
Service Desk Support
England

Service Desk Support Skill Set
Top 22 Co-occurring Skills and Capabilities in the East Midlands

For the 6 months to 12 June 2024, Service Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring Service Desk Support in the job title.

1 4 (80.00%) Microsoft Office
1 4 (80.00%) ITIL
1 4 (80.00%) Windows
1 4 (80.00%) Microsoft
1 4 (80.00%) Active Directory
1 4 (80.00%) Microsoft 365
1 4 (80.00%) Windows 10
2 2 (40.00%) ServiceNow
2 2 (40.00%) Coaching
2 2 (40.00%) Entra ID
2 2 (40.00%) ITIL Certification
2 2 (40.00%) Remedy
2 2 (40.00%) Microsoft Excel
2 2 (40.00%) Microsoft Exchange
2 2 (40.00%) SLA
2 2 (40.00%) Legal
2 2 (40.00%) Information Security
2 2 (40.00%) Microsoft PowerPoint
2 2 (40.00%) Degree
2 2 (40.00%) Azure
2 2 (40.00%) Stakeholder Engagement
3 1 (20.00%) Customer Service

Service Desk Support Skill Set
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (40.00%) Microsoft Exchange
Applications
1 4 (80.00%) Microsoft Office
2 2 (40.00%) Microsoft Excel
2 2 (40.00%) Microsoft PowerPoint
Cloud Services
1 4 (80.00%) Microsoft 365
2 2 (40.00%) Azure
2 2 (40.00%) Entra ID
General
1 2 (40.00%) Legal
Operating Systems
1 4 (80.00%) Windows
1 4 (80.00%) Windows 10
Processes & Methodologies
1 4 (80.00%) ITIL
2 2 (40.00%) Coaching
2 2 (40.00%) Information Security
2 2 (40.00%) Stakeholder Engagement
3 1 (20.00%) Customer Service
Qualifications
1 2 (40.00%) Degree
1 2 (40.00%) ITIL Certification
Quality Assurance & Compliance
1 2 (40.00%) SLA
System Software
1 4 (80.00%) Active Directory
Vendors
1 4 (80.00%) Microsoft
2 2 (40.00%) Remedy
2 2 (40.00%) ServiceNow