Digital Customer Experience Jobs in England

Digital Customer Experience (Digital CX)
UK > England

The table below provides summary statistics for permanent job vacancies advertised in England requiring Digital Customer Experience skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Digital Customer Experience over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 776 812 1073
Rank change year-on-year +36 +261 -255
Permanent jobs citing Digital Customer Experience 87 82 113
As % of all permanent jobs advertised in England 0.091% 0.100% 0.078%
As % of the Processes & Methodologies category 0.11% 0.10% 0.082%
Number of salaries quoted 16 44 45
10th Percentile £21,000 - £38,650
25th Percentile £27,563 £52,500 £45,000
Median annual salary (50th Percentile) £49,250 £69,750 £57,500
Median % change year-on-year -29.39% +21.30% -23.33%
75th Percentile £72,500 £90,000 £75,000
90th Percentile £83,750 £100,000 £90,500
UK median annual salary £60,500 £67,250 £55,000
% change year-on-year -10.04% +22.27% -26.67%

All Process and Methodology Skills
England

Digital Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in England.

Permanent vacancies with a requirement for process or methodology skills 78,968 78,333 138,622
As % of all permanent jobs advertised in England 82.62% 95.44% 95.96%
Number of salaries quoted 56,258 48,146 73,664
10th Percentile £29,383 £34,308 £33,349
25th Percentile £40,000 £45,775 £44,178
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £72,500 £82,500 £80,000
90th Percentile £92,500 £102,500 £97,500
UK median annual salary £55,000 £60,899 £60,000
% change year-on-year -9.69% +1.50% +9.09%

Digital Customer Experience
Job Vacancy Trend in England

Job postings citing Digital Customer Experience as a proportion of all IT jobs advertised in England.

Job vacancy trend for Digital Customer Experience in England

Digital Customer Experience
Salary Trend in England

3-month moving average salary quoted in jobs citing Digital Customer Experience in England.

Salary trend for Digital Customer Experience in England

Digital Customer Experience
Salary Histogram in England

Salary distribution for jobs citing Digital Customer Experience in England over the 6 months to 12 June 2024.

Salary histogram for Digital Customer Experience in England

Digital Customer Experience
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Digital Customer Experience within the England region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England - 29 £70,000 - 1
North West - 20 £70,000 - 1
London +57 17 £65,000 -7.11% 7
South East -11 17 £32,250 -35.50% 2
South West -30 14 £82,500 +38.59% 1
Midlands -31 9 - - 2
Yorkshire - 9 - -
East Midlands - 9 - - 1
East of England - 1 £31,500 -
Digital Customer Experience
UK

Digital Customer Experience
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (3.45%) CMS
2 1 (1.15%) Adobe Experience Manager
2 1 (1.15%) Confluence
2 1 (1.15%) Headless CMS
Applications
1 28 (32.18%) Sketch
2 6 (6.90%) Microsoft Office
3 4 (4.60%) Microsoft Excel
3 4 (4.60%) Microsoft PowerPoint
4 1 (1.15%) Adobe After Effects
4 1 (1.15%) Adobe Illustrator
4 1 (1.15%) Adobe Premiere
4 1 (1.15%) Adobe XD
4 1 (1.15%) Chatbot
4 1 (1.15%) Photoshop
Cloud Services
1 29 (33.33%) Figma
1 29 (33.33%) Miro
2 28 (32.18%) Heroku
3 3 (3.45%) Google Analytics
4 2 (2.30%) Asana
4 2 (2.30%) Basecamp
4 2 (2.30%) GCP
4 2 (2.30%) Smartsheet
5 1 (1.15%) Adobe Analytics
5 1 (1.15%) Pendo
5 1 (1.15%) Power Platform
5 1 (1.15%) SurveyMonkey
Database & Business Intelligence
1 2 (2.30%) BigQuery
1 2 (2.30%) Looker
2 1 (1.15%) Power BI
Development Applications
1 3 (3.45%) JIRA
2 1 (1.15%) Visual Website Optimizer
General
1 14 (16.09%) Social Skills
2 8 (9.20%) Analytical Skills
3 6 (6.90%) Marketing
3 6 (6.90%) Retail
4 2 (2.30%) Automotive
4 2 (2.30%) Finance
4 2 (2.30%) Inclusion and Diversity
5 1 (1.15%) Influencing Skills
5 1 (1.15%) Law
5 1 (1.15%) Multimedia
5 1 (1.15%) Organisational Skills
5 1 (1.15%) Publishing
5 1 (1.15%) Wearables
Job Titles
1 51 (58.62%) Senior
2 43 (49.43%) Designer
3 28 (32.18%) Senior Designer
3 28 (32.18%) Senior UI Designer
3 28 (32.18%) Senior UI/UX Designer
3 28 (32.18%) Senior UX Designer
3 28 (32.18%) UI Designer
3 28 (32.18%) UI/UX Designer
3 28 (32.18%) UX Designer
4 21 (24.14%) Senior User Researcher
4 21 (24.14%) User Researcher
5 14 (16.09%) Service Designer
6 6 (6.90%) Customer Experience Manager
7 4 (4.60%) Digital Product Manager
7 4 (4.60%) Product Manager
7 4 (4.60%) Training Advisor
8 3 (3.45%) Lead
9 2 (2.30%) Digital Executive
10 1 (1.15%) Digital Delivery Manager
10 1 (1.15%) Senior User Experience Researcher
Libraries, Frameworks & Software Standards
1 31 (35.63%) HTML
2 3 (3.45%) .NET
2 3 (3.45%) CSS
3 1 (1.15%) Apache Felix
3 1 (1.15%) Apache Sling
3 1 (1.15%) HTML5
3 1 (1.15%) J2EE
3 1 (1.15%) MACH
3 1 (1.15%) OSGi
3 1 (1.15%) RESTful
3 1 (1.15%) Web Services
3 1 (1.15%) XML
Miscellaneous
1 21 (24.14%) Product Ownership
2 6 (6.90%) Social Media
3 5 (5.75%) Analytical Mindset
4 4 (4.60%) Mobile App
5 1 (1.15%) Client/Server
5 1 (1.15%) Distributed Systems
5 1 (1.15%) Enterprise Software
5 1 (1.15%) Graphic Design
5 1 (1.15%) Marketing Technology
5 1 (1.15%) Self-Motivation
Operating Systems
1 2 (2.30%) Android
1 2 (2.30%) Apple iOS
Processes & Methodologies
1 87 (100.00%) Customer Experience
2 64 (73.56%) Actionable Insight
2 64 (73.56%) Workshop Facilitation
3 63 (72.41%) User-Centered Design (UCD)
4 43 (49.43%) Prototyping
5 39 (44.83%) User Experience
6 36 (41.38%) User Research
7 34 (39.08%) Problem-Solving
8 33 (37.93%) Agile
8 33 (37.93%) Stakeholder Management
8 33 (37.93%) UX Design
9 29 (33.33%) Design Patterns
10 28 (32.18%) Coaching
10 28 (32.18%) High-Fidelity Prototypes
10 28 (32.18%) Low-Fidelity Prototypes
10 28 (32.18%) Sprint Review
11 23 (26.44%) Backlog Prioritisation
12 21 (24.14%) Empathy Maps
12 21 (24.14%) Qualitative Research
12 21 (24.14%) Quantitative Research
Programming Languages
1 3 (3.45%) JavaScript
2 1 (1.15%) Java
Qualifications
1 63 (72.41%) SC Cleared
1 63 (72.41%) Security Cleared
2 6 (6.90%) Degree
Quality Assurance & Compliance
1 67 (77.01%) Accessibility
2 28 (32.18%) WCAG
3 2 (2.30%) QA
Vendors
1 4 (4.60%) Microsoft
2 3 (3.45%) Optimizely
3 2 (2.30%) Adobe
3 2 (2.30%) Google
3 2 (2.30%) Medallia
4 1 (1.15%) Hotjar