Customer Experience Jobs in Hampshire

Customer Experience (CX)
South East > Hampshire

The following table provides summary statistics for permanent job vacancies advertised in Hampshire with a requirement for Customer Experience skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Experience over the 6 months to 2 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 108 131 110
Rank change year-on-year +23 -21 +23
Permanent jobs citing Customer Experience 89 33 171
As % of all permanent jobs advertised in Hampshire 2.05% 1.18% 3.17%
As % of the Processes & Methodologies category 2.55% 1.27% 3.33%
Number of salaries quoted 75 27 105
10th Percentile £26,000 - £27,500
25th Percentile £31,000 £41,000 £46,250
Median annual salary (50th Percentile) £46,500 £52,000 £55,000
Median % change year-on-year -10.58% -5.45% +16.90%
75th Percentile £71,250 £55,859 £80,000
90th Percentile £73,750 £66,150 £87,500
South East median annual salary £38,000 £47,500 £55,000
% change year-on-year -20.00% -13.64% +10.00%

All Process and Methodology Skills
Hampshire

Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hampshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 3,493 2,597 5,138
As % of all permanent jobs advertised in Hampshire 80.26% 93.22% 95.27%
Number of salaries quoted 2,660 1,865 3,434
10th Percentile £28,000 £29,400 £31,069
25th Percentile £38,500 £40,000 £39,250
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +10.53%
75th Percentile £65,000 £72,500 £67,500
90th Percentile £76,525 £82,500 £81,600
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Customer Experience
Job Vacancy Trend in Hampshire

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Hampshire.

Job vacancy trend for Customer Experience in Hampshire

Customer Experience
Salary Trend in Hampshire

3-month moving average salary quoted in jobs citing Customer Experience in Hampshire.

Salary trend for Customer Experience in Hampshire

Customer Experience
Salary Histogram in Hampshire

Salary distribution for jobs citing Customer Experience in Hampshire over the 6 months to 2 June 2024.

Salary histogram for Customer Experience in Hampshire

Customer Experience
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Experience within the Hampshire region over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Farnborough +23 19 £30,000 - 2
Southampton +15 15 £40,000 -9.09% 14
Basingstoke -11 15 £48,250 -5.39% 3
Andover - 14 £72,500 -
Portsmouth +12 6 £48,750 -40.91% 1
Aldershot - 2 £22,000 -
Fareham - 2 £27,500 - 2
Gosport - 2 £50,000 -
Winchester -16 1 - -
Romsey - 1 £30,000 -
Customer Experience
South East

Customer Experience
Co-occurring Skills and Capabilities in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (10.11%) SharePoint
2 6 (6.74%) Microsoft Exchange
3 2 (2.25%) Confluence
3 2 (2.25%) Oracle Workflow
4 1 (1.12%) CMS
Applications
1 17 (19.10%) Microsoft Office
2 2 (2.25%) Microsoft Excel
2 2 (2.25%) Microsoft PowerPoint
3 1 (1.12%) MS Visio
Business Applications
1 2 (2.25%) Oracle EBS
1 2 (2.25%) Oracle EBS R12
Cloud Services
1 25 (28.09%) Azure
2 19 (21.35%) Microsoft 365
3 6 (6.74%) Azure Sentinel
3 6 (6.74%) IaaS
4 5 (5.62%) SaaS
5 4 (4.49%) Power Platform
6 3 (3.37%) GitHub
Communications & Networking
1 21 (23.60%) VPN
2 15 (16.85%) Firewall
3 11 (12.36%) DHCP
3 11 (12.36%) DNS
4 6 (6.74%) iSCSI
4 6 (6.74%) SAN
5 5 (5.62%) TCP/IP
5 5 (5.62%) VLAN
6 2 (2.25%) SD-WAN
Database & Business Intelligence
1 2 (2.25%) Oracle Reports
Development Applications
1 3 (3.37%) Git
1 3 (3.37%) Subversion
2 2 (2.25%) JIRA
2 2 (2.25%) Oracle Forms
General
1 35 (39.33%) Social Skills
2 17 (19.10%) Finance
3 15 (16.85%) Public Sector
4 14 (15.73%) Analytical Skills
5 13 (14.61%) Inclusion and Diversity
6 10 (11.24%) Telecoms
7 5 (5.62%) Manufacturing
7 5 (5.62%) Marketing
8 4 (4.49%) Presentation Skills
8 4 (4.49%) Retail
9 3 (3.37%) Wearables
10 2 (2.25%) Police
11 1 (1.12%) German Language
Job Titles
1 22 (24.72%) Support Engineer
2 21 (23.60%) IT Engineer
3 14 (15.73%) Analyst
4 13 (14.61%) Business Analyst
4 13 (14.61%) Technical Analyst
4 13 (14.61%) Technical Business Analyst
5 10 (11.24%) IT Support
5 10 (11.24%) IT Support Engineer
6 8 (8.99%) Business Development Manager
6 8 (8.99%) Business Manager
6 8 (8.99%) Development Manager
7 7 (7.87%) Systems Engineer
8 6 (6.74%) Head of Customer Experience
8 6 (6.74%) Infrastructure Engineer
8 6 (6.74%) Infrastructure Support
8 6 (6.74%) Infrastructure Support Engineer
8 6 (6.74%) Lead
8 6 (6.74%) Lead Systems Engineer
9 5 (5.62%) Technical Support
9 5 (5.62%) Technical Support Engineer
Libraries, Frameworks & Software Standards
1 3 (3.37%) JSON
1 3 (3.37%) RESTful
1 3 (3.37%) SOAP
1 3 (3.37%) Spring
1 3 (3.37%) Spring Boot
1 3 (3.37%) Web Services
2 2 (2.25%) JPA
2 2 (2.25%) Oracle ADF
2 2 (2.25%) XML
Miscellaneous
1 13 (14.61%) Product Ownership
2 6 (6.74%) Driving Licence
3 5 (5.62%) Onboarding
4 2 (2.25%) IoT
4 2 (2.25%) Social Media
Operating Systems
1 22 (24.72%) Windows
2 11 (12.36%) Windows Server
3 6 (6.74%) Windows 10
4 5 (5.62%) Apple iOS
4 5 (5.62%) Windows 8
5 2 (2.25%) AIX
5 2 (2.25%) Linux
5 2 (2.25%) Oracle Linux
5 2 (2.25%) Unix
Processes & Methodologies
1 33 (37.08%) Customer Service
2 29 (32.58%) Problem-Solving
3 23 (25.84%) Agile
4 17 (19.10%) Technical Architecture
5 15 (16.85%) User Stories
6 13 (14.61%) Client Onboarding
6 13 (14.61%) Identity Access Management
6 13 (14.61%) Scaled Agile Framework
7 12 (13.48%) Coaching
7 12 (13.48%) Commercial Awareness
8 11 (12.36%) ITIL
9 10 (11.24%) B2B
9 10 (11.24%) Fault Analysis
9 10 (11.24%) Migration
9 10 (11.24%) Roadmaps
10 9 (10.11%) Continuous Improvement
10 9 (10.11%) Project Management
10 9 (10.11%) Workflow
11 8 (8.99%) Business Development
11 8 (8.99%) Service Delivery
Programming Languages
1 6 (6.74%) PowerShell
2 5 (5.62%) Java
3 3 (3.37%) SQL
4 2 (2.25%) PL/SQL
Qualifications
1 14 (15.73%) SC Cleared
1 14 (15.73%) Security Cleared
2 6 (6.74%) ITIL Certification
2 6 (6.74%) MCP
3 5 (5.62%) Microsoft Certification
4 4 (4.49%) Azure Certification
5 1 (1.12%) Degree
Quality Assurance & Compliance
1 6 (6.74%) GDPR
2 4 (4.49%) PMO
3 3 (3.37%) Accessibility
4 2 (2.25%) QA
4 2 (2.25%) SLA
System Software
1 13 (14.61%) Hyper-V
2 6 (6.74%) Active Directory
2 6 (6.74%) Virtual Machines
3 2 (2.25%) VMware Infrastructure
4 1 (1.12%) Virtual Desktop
Systems Management
1 6 (6.74%) Microsoft Data Protection Manager
1 6 (6.74%) SCCM
1 6 (6.74%) SCDPM
2 5 (5.62%) Microsoft Intune
Vendors
1 33 (37.08%) Microsoft
2 9 (10.11%) Salesforce
3 6 (6.74%) Dell
3 6 (6.74%) Dell Compellent
4 2 (2.25%) IBM
4 2 (2.25%) Mitel
4 2 (2.25%) Oracle
4 2 (2.25%) VMware