Support Analyst Jobs in Kent

Support Analyst
South East > Kent

The median Support Analyst salary in Kent is £25,000 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 64 72 97
Rank change year-on-year +8 +25 -38
Permanent jobs requiring a Support Analyst 46 20 35
As % of all permanent jobs advertised in Kent 2.80% 2.01% 2.33%
As % of the Job Titles category 2.95% 2.39% 2.43%
Number of salaries quoted 36 18 33
10th Percentile - £23,750 £20,700
25th Percentile £23,000 £26,750 £24,500
Median annual salary (50th Percentile) £25,000 £30,500 £32,500
Median % change year-on-year -18.03% -6.15% -7.14%
75th Percentile £30,500 £31,250 £36,000
90th Percentile £41,500 £32,000 £37,500
South East median annual salary £32,500 £30,000 £30,000
% change year-on-year +8.33% - +3.45%

All Permanent IT Job Vacancies
Kent

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Kent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Kent with a recognized job title 1,559 838 1,443
% of permanent jobs with a recognized job title 94.95% 84.31% 96.07%
Number of salaries quoted 1,144 494 730
10th Percentile £26,250 £27,500 £27,500
25th Percentile £31,500 £33,875 £34,250
Median annual salary (50th Percentile) £42,500 £46,500 £45,000
Median % change year-on-year -8.60% +3.33% +5.88%
75th Percentile £60,000 £60,600 £60,000
90th Percentile £68,750 £68,750 £80,000
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Support Analyst
Job Vacancy Trend in Kent

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Kent.

Job vacancy trend for Support Analyst in Kent

Support Analyst
Salary Trend in Kent

3-month moving average salary quoted in jobs citing Support Analyst in Kent.

Salary trend for Support Analyst in Kent

Support Analyst
Salary Histogram in Kent

Salary distribution for jobs citing Support Analyst in Kent over the 6 months to 12 June 2024.

Salary histogram for Support Analyst in Kent

Support Analyst
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Kent region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Maidstone +16 7 £24,000 - 1
Sevenoaks - 6 £40,000 -
Sittingbourne - 2 £24,500 - 1
Tonbridge - 2 £26,250 - 1
Folkestone - 2 - - 3
Canterbury - 1 £41,500 -
Support Analyst
South East

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Kent

For the 6 months to 12 June 2024, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Kent region featuring Support Analyst in the job title.

1 32 (69.57%) Microsoft
2 27 (58.70%) Active Directory
2 27 (58.70%) Windows
2 27 (58.70%) Microsoft 365
3 25 (54.35%) Problem-Solving
4 24 (52.17%) Microsoft Office
5 22 (47.83%) Customer Service
6 19 (41.30%) DHCP
6 19 (41.30%) DNS
7 18 (39.13%) Windows 10
8 13 (28.26%) ITIL
9 12 (26.09%) WatchGuard
9 12 (26.09%) Security Cleared
9 12 (26.09%) SharePoint
9 12 (26.09%) SLA
9 12 (26.09%) Firewall
10 9 (19.57%) Social Skills
10 9 (19.57%) Gamification
11 7 (15.22%) Business Continuity
12 6 (13.04%) Azure
12 6 (13.04%) Microsoft Intune
12 6 (13.04%) DBS Check
12 6 (13.04%) Wireless
12 6 (13.04%) Service Delivery
12 6 (13.04%) Change Management
12 6 (13.04%) LAN
12 6 (13.04%) WLAN
12 6 (13.04%) WAN
12 6 (13.04%) Inventory Management
12 6 (13.04%) Entra ID

Support Analyst Skill Set
Co-occurring Skills and Capabilities in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (26.09%) SharePoint
2 2 (4.35%) Microsoft Exchange
Applications
1 24 (52.17%) Microsoft Office
Business Applications
1 1 (2.17%) Infor M3
1 1 (2.17%) JDE OneWorld
1 1 (2.17%) JDE World
1 1 (2.17%) NetSuite
Cloud Services
1 27 (58.70%) Microsoft 365
2 6 (13.04%) Azure
2 6 (13.04%) Entra ID
Communications & Networking
1 19 (41.30%) DHCP
1 19 (41.30%) DNS
2 12 (26.09%) Firewall
3 6 (13.04%) LAN
3 6 (13.04%) WAN
3 6 (13.04%) Wireless
3 6 (13.04%) WLAN
General
1 9 (19.57%) Social Skills
2 4 (8.70%) Analytical Skills
3 2 (4.35%) French Language
4 1 (2.17%) Finance
Miscellaneous
1 1 (2.17%) Analytical Mindset
1 1 (2.17%) Driving Licence
Operating Systems
1 27 (58.70%) Windows
2 18 (39.13%) Windows 10
3 2 (4.35%) Mac OS
3 2 (4.35%) Windows Server
Processes & Methodologies
1 25 (54.35%) Problem-Solving
2 22 (47.83%) Customer Service
3 13 (28.26%) ITIL
4 9 (19.57%) Gamification
5 7 (15.22%) Business Continuity
6 6 (13.04%) Change Management
6 6 (13.04%) Inventory Management
6 6 (13.04%) Service Delivery
7 1 (2.17%) CRM
7 1 (2.17%) Data Analysis
7 1 (2.17%) DataOps
7 1 (2.17%) ERP
7 1 (2.17%) Line Management
7 1 (2.17%) Process Improvement
7 1 (2.17%) Time Management
Programming Languages
1 1 (2.17%) PL/SQL
1 1 (2.17%) SQL
1 1 (2.17%) T-SQL
Qualifications
1 12 (26.09%) Security Cleared
2 6 (13.04%) DBS Check
Quality Assurance & Compliance
1 12 (26.09%) SLA
2 1 (2.17%) Data Quality
System Software
1 27 (58.70%) Active Directory
Systems Management
1 6 (13.04%) Microsoft Intune
Vendors
1 32 (69.57%) Microsoft
2 12 (26.09%) WatchGuard
3 2 (4.35%) Bloomberg
3 2 (4.35%) Sage
4 1 (2.17%) Epicor
4 1 (2.17%) IFS
4 1 (2.17%) Infor
4 1 (2.17%) JD Edwards
4 1 (2.17%) Oracle
4 1 (2.17%) SAP