Technical Support Analyst Jobs in London

Technical Support Analyst
England > London

The median Technical Support Analyst salary in London is £54,398 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 478 579 876
Rank change year-on-year +101 +297 -259
Permanent jobs requiring a Technical Support Analyst 31 24 50
As % of all permanent jobs advertised in London 0.13% 0.077% 0.067%
As % of the Job Titles category 0.13% 0.081% 0.070%
Number of salaries quoted 28 23 44
10th Percentile £50,550 £31,250 £26,250
25th Percentile £52,803 £31,314 £30,000
Median annual salary (50th Percentile) £54,398 £38,000 £41,250
Median % change year-on-year +43.15% -7.88% -2.94%
75th Percentile £55,696 £42,188 £50,111
90th Percentile £56,000 £52,000 £70,875
England median annual salary £31,250 £33,000 £33,000
% change year-on-year -5.30% - +15.79%

All Permanent IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 23,403 29,645 71,541
% of permanent jobs with a recognized job title 94.44% 94.97% 96.13%
Number of salaries quoted 17,198 22,316 34,853
10th Percentile £37,500 £41,750 £41,250
25th Percentile £50,000 £54,988 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £52,500 £60,713 £60,000
% change year-on-year -13.53% +1.19% +9.09%

Technical Support Analyst
Job Vacancy Trend in London

Job postings that featured Technical Support Analyst in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Technical Support Analyst in London

Technical Support Analyst
Salary Trend in London

3-month moving average salary quoted in jobs citing Technical Support Analyst in London.

Salary trend for Technical Support Analyst in London

Technical Support Analyst
Salary Histogram in London

Salary distribution for jobs citing Technical Support Analyst in London over the 6 months to 12 June 2024.

Salary histogram for Technical Support Analyst in London

Technical Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the London region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +42 2 £40,500 +1.89%
Technical Support Analyst
England

Technical Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 12 June 2024, Technical Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Technical Support Analyst in the job title.

1 28 (90.32%) SQL
2 15 (48.39%) Windows
2 15 (48.39%) Finance
3 14 (45.16%) ITIL
3 14 (45.16%) Active Directory
4 13 (41.94%) Change Management
4 13 (41.94%) T-SQL
4 13 (41.94%) SQL Server
4 13 (41.94%) CRM
4 13 (41.94%) PL/SQL
4 13 (41.94%) ETL
4 13 (41.94%) Dynamics CRM
4 13 (41.94%) SQL Server Integration Services
4 13 (41.94%) Requirements Analysis
5 12 (38.71%) Banking
5 12 (38.71%) FIX Protocol
5 12 (38.71%) Front Office
5 12 (38.71%) Linux
6 10 (32.26%) Degree
7 9 (29.03%) NEC
7 9 (29.03%) NEC Housing
8 7 (22.58%) Root Cause Analysis
8 7 (22.58%) Task Automation
8 7 (22.58%) Housing Association
8 7 (22.58%) Knowledge Transfer
8 7 (22.58%) Risk Register
8 7 (22.58%) Customer Service
8 7 (22.58%) Change Advisory Board
8 7 (22.58%) Incident Management
8 7 (22.58%) Data Security

Technical Support Analyst Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.45%) Microsoft Exchange
2 1 (3.23%) SharePoint
2 1 (3.23%) SharePoint 2013
Applications
1 2 (6.45%) Microsoft Excel
2 1 (3.23%) Microsoft Office
Business Applications
1 13 (41.94%) Dynamics CRM
2 9 (29.03%) NEC Housing
3 1 (3.23%) Bloomberg AIM
Cloud Services
1 3 (9.68%) Microsoft 365
2 1 (3.23%) Mimecast
Communications & Networking
1 1 (3.23%) 4G
1 1 (3.23%) Intranet
1 1 (3.23%) VPN
1 1 (3.23%) WAN
Database & Business Intelligence
1 13 (41.94%) SQL Server
1 13 (41.94%) SQL Server Integration Services
General
1 15 (48.39%) Finance
2 12 (38.71%) Banking
2 12 (38.71%) Front Office
3 6 (19.35%) Social Skills
4 1 (3.23%) Law
4 1 (3.23%) Legal
4 1 (3.23%) Public Sector
Libraries, Frameworks & Software Standards
1 12 (38.71%) FIX Protocol
Miscellaneous
1 7 (22.58%) Housing Association
1 7 (22.58%) Management Information System
2 4 (12.90%) Social Media
3 1 (3.23%) Blackberry
3 1 (3.23%) Fixed Income
Operating Systems
1 15 (48.39%) Windows
2 12 (38.71%) Linux
3 1 (3.23%) Windows 10
3 1 (3.23%) Windows Server
3 1 (3.23%) Windows Server 2016
3 1 (3.23%) Windows Server 2019
Processes & Methodologies
1 14 (45.16%) ITIL
2 13 (41.94%) Change Management
2 13 (41.94%) CRM
2 13 (41.94%) ETL
2 13 (41.94%) Requirements Analysis
3 7 (22.58%) Change Advisory Board
3 7 (22.58%) Customer Service
3 7 (22.58%) Data Security
3 7 (22.58%) Incident Management
3 7 (22.58%) Knowledge Transfer
3 7 (22.58%) Risk Register
3 7 (22.58%) Root Cause Analysis
3 7 (22.58%) Task Automation
4 6 (19.35%) Disaster Recovery
4 6 (19.35%) PRINCE2
5 5 (16.13%) Data Analysis
5 5 (16.13%) Requirements Gathering
6 3 (9.68%) User Acceptance Testing
7 2 (6.45%) Asset Management
7 2 (6.45%) Document Management
Programming Languages
1 28 (90.32%) SQL
2 13 (41.94%) PL/SQL
2 13 (41.94%) T-SQL
Qualifications
1 10 (32.26%) Degree
2 6 (19.35%) PRINCE2 Practitioner
System Software
1 14 (45.16%) Active Directory
Systems Management
1 3 (9.68%) Microsoft Intune
Vendors
1 9 (29.03%) NEC
2 2 (6.45%) Microsoft
3 1 (3.23%) Bloomberg
3 1 (3.23%) Cisco