Technical Support Jobs in London

Technical Support
England > London

The median Technical Support salary in London is £35,000 per year, according to job vacancies posted during the 6 months leading to 20 September 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
20 Sep 2024
Same period 2023 Same period 2022
Rank 380 448 717
Rank change year-on-year +68 +269 -110
Permanent jobs requiring a Technical Support 96 55 143
As % of all permanent jobs advertised in London 0.48% 0.25% 0.22%
As % of the Job Titles category 0.50% 0.26% 0.23%
Number of salaries quoted 75 50 117
10th Percentile - £31,925 £25,600
25th Percentile £28,000 £35,000 £32,500
Median annual salary (50th Percentile) £35,000 £40,000 £40,000
Median % change year-on-year -12.50% - -5.88%
75th Percentile £49,375 £50,000 £57,500
90th Percentile £55,000 £73,750 £71,750
England median annual salary £40,000 £35,000 £35,000
% change year-on-year +14.29% - +4.48%

All Permanent IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 19,303 21,217 61,347
% of permanent jobs with a recognized job title 95.60% 95.20% 95.77%
Number of salaries quoted 11,486 17,316 34,117
10th Percentile £40,000 £41,250 £41,259
25th Percentile £52,500 £55,000 £53,750
Median annual salary (50th Percentile) £72,500 £74,000 £70,000
Median % change year-on-year -2.03% +5.71% -
75th Percentile £95,000 £95,000 £92,500
90th Percentile £120,000 £115,000 £110,000
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - +4.35%

Technical Support
Job Vacancy Trend in London

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Technical Support in London

Technical Support
Salary Trend in London

3-month moving average salary quoted in jobs citing Technical Support in London.

Salary trend for Technical Support in London

Technical Support
Salary Histogram in London

Salary distribution for jobs citing Technical Support in London over the 6 months to 20 September 2024.

Salary histogram for Technical Support in London

Technical Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the London region over the 6 months to 20 September 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London -9 16 £43,750 +25.00% 3
North London - 8 £46,250 -
East London - 3 - -
West London -32 2 £29,500 -41.00% 2
South London -24 1 £35,000 +2.94%
Technical Support
England

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 20 September 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Technical Support in the job title.

1 31 (32.29%) SQL
1 31 (32.29%) German Language
2 27 (28.13%) French Language
2 27 (28.13%) Social Skills
3 19 (19.79%) Degree
4 18 (18.75%) Finance
4 18 (18.75%) Customer Service
5 17 (17.71%) Windows
6 16 (16.67%) Computer Science
6 16 (16.67%) Computer Science Degree
7 15 (15.63%) Analytical Skills
7 15 (15.63%) Linux
7 15 (15.63%) Microsoft
8 14 (14.58%) CRM
9 13 (13.54%) Agile
10 12 (12.50%) FIX Protocol
10 12 (12.50%) Problem-Solving
11 11 (11.46%) Problem Management
11 11 (11.46%) Oracle
12 10 (10.42%) Unix
12 10 (10.42%) Broadband
12 10 (10.42%) 3GPP
12 10 (10.42%) Shell Script
12 10 (10.42%) Front Office
12 10 (10.42%) Oracle Collaboration Suite
12 10 (10.42%) Telecoms
12 10 (10.42%) Wiki
12 10 (10.42%) Banking
12 10 (10.42%) Billing
12 10 (10.42%) Amdocs

Technical Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (10.42%) Confluence
1 10 (10.42%) Oracle Collaboration Suite
2 5 (5.21%) SharePoint
3 1 (1.04%) Microsoft Exchange
3 1 (1.04%) SharePoint 2013
Applications
1 3 (3.13%) Microsoft Office
2 1 (1.04%) Microsoft Excel
Business Applications
1 7 (7.29%) Dynamics CRM
2 1 (1.04%) Oracle Receivables
Cloud Services
1 9 (9.38%) Azure
2 6 (6.25%) Microsoft 365
3 4 (4.17%) Azure Monitor
4 3 (3.13%) AWS
4 3 (3.13%) Dynamics 365
5 1 (1.04%) Mimecast
5 1 (1.04%) WhatsApp
Communications & Networking
1 10 (10.42%) 3GPP
1 10 (10.42%) Broadband
2 8 (8.33%) Firewall
3 4 (4.17%) VPN
3 4 (4.17%) Wi-Fi
4 2 (2.08%) DHCP
4 2 (2.08%) DNS
4 2 (2.08%) Internet
4 2 (2.08%) Network Security
4 2 (2.08%) TCP/IP
4 2 (2.08%) VLAN
4 2 (2.08%) VoIP
5 1 (1.04%) 4G
5 1 (1.04%) Intranet
5 1 (1.04%) LAN
5 1 (1.04%) Remote Desktop
5 1 (1.04%) WAN
Database & Business Intelligence
1 2 (2.08%) MySQL
Development Applications
1 1 (1.04%) PowerBuilder
General
1 31 (32.29%) German Language
2 27 (28.13%) French Language
2 27 (28.13%) Social Skills
3 18 (18.75%) Finance
4 15 (15.63%) Analytical Skills
5 10 (10.42%) Banking
5 10 (10.42%) Billing
5 10 (10.42%) Front Office
5 10 (10.42%) Telecoms
6 5 (5.21%) Arabic Language
6 5 (5.21%) Dutch Language
6 5 (5.21%) Italian Language
6 5 (5.21%) Japanese Language
6 5 (5.21%) Mandarin Language
6 5 (5.21%) Polish Language
6 5 (5.21%) Portuguese Language
6 5 (5.21%) Spanish Language
7 4 (4.17%) Retail
8 2 (2.08%) Bulgarian Language
8 2 (2.08%) Croatian Language
Libraries, Frameworks & Software Standards
1 12 (12.50%) FIX Protocol
2 2 (2.08%) XML
3 1 (1.04%) .NET
3 1 (1.04%) Web Services
Miscellaneous
1 10 (10.42%) Wiki
2 5 (5.21%) Social Media
3 4 (4.17%) CCTV
3 4 (4.17%) Driving Licence
3 4 (4.17%) EPoS
3 4 (4.17%) Onboarding
4 2 (2.08%) Management Information System
5 1 (1.04%) ASIC
5 1 (1.04%) Blackberry
5 1 (1.04%) Video Conferencing
Operating Systems
1 17 (17.71%) Windows
2 15 (15.63%) Linux
3 10 (10.42%) Unix
4 4 (4.17%) Mac OS
4 4 (4.17%) Windows Server
5 2 (2.08%) Windows 10
6 1 (1.04%) Windows Server 2016
6 1 (1.04%) Windows Server 2019
Processes & Methodologies
1 18 (18.75%) Customer Service
2 16 (16.67%) Computer Science
3 14 (14.58%) CRM
4 13 (13.54%) Agile
5 12 (12.50%) Problem-Solving
6 11 (11.46%) Problem Management
7 10 (10.42%) Business Case
7 10 (10.42%) CI/CD
7 10 (10.42%) Containerisation
7 10 (10.42%) Programme Management
7 10 (10.42%) Regulatory Compliance
7 10 (10.42%) SDLC
7 10 (10.42%) Service Design
8 6 (6.25%) ITIL
9 5 (5.21%) Analytics
9 5 (5.21%) Presales
10 4 (4.17%) Collaborative Working
10 4 (4.17%) Infrastructure Management
10 4 (4.17%) Log Analytics
10 4 (4.17%) Stakeholder Management
Programming Languages
1 31 (32.29%) SQL
2 10 (10.42%) Shell Script
3 7 (7.29%) Bash
4 4 (4.17%) Python
5 2 (2.08%) PowerShell
6 1 (1.04%) C#
6 1 (1.04%) PL/SQL
6 1 (1.04%) VB.NET
Qualifications
1 19 (19.79%) Degree
2 16 (16.67%) Computer Science Degree
3 7 (7.29%) Microsoft Certification
4 4 (4.17%) A+ Certification
4 4 (4.17%) MCP
5 2 (2.08%) Linux+ Certification
5 2 (2.08%) MCSA
5 2 (2.08%) Network+ Certification
Quality Assurance & Compliance
1 4 (4.17%) QA
2 1 (1.04%) EMIR
2 1 (1.04%) MiFID
System Software
1 3 (3.13%) Microsoft Virtual Server
1 3 (3.13%) Virtual Servers
1 3 (3.13%) VMware Infrastructure
Systems Management
1 10 (10.42%) Amdocs OSS
2 7 (7.29%) Microsoft Intune
3 3 (3.13%) Autotask
4 2 (2.08%) Ansible
4 2 (2.08%) Progress Chef
4 2 (2.08%) Puppet
Vendors
1 15 (15.63%) Microsoft
2 11 (11.46%) Oracle
3 10 (10.42%) Amdocs
4 3 (3.13%) Cisco
4 3 (3.13%) Datto
4 3 (3.13%) Salesforce
4 3 (3.13%) ServiceNow
4 3 (3.13%) VMware
5 2 (2.08%) Bloomberg
5 2 (2.08%) Reuters
6 1 (1.04%) BroadSoft
6 1 (1.04%) CheckPoint
6 1 (1.04%) Draytek
6 1 (1.04%) HP
6 1 (1.04%) Intapp
6 1 (1.04%) Juniper
6 1 (1.04%) Palo Alto
6 1 (1.04%) WatchGuard