Service Delivery Manager Jobs in the Midlands

Service Delivery Manager
England > Midlands

The median Service Delivery Manager salary in the Midlands is £47,250 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 291 288 337
Rank change year-on-year -3 +49 -74
Permanent jobs requiring a Service Delivery Manager 52 18 31
As % of all permanent jobs advertised in the Midlands 0.37% 0.21% 0.27%
As % of the Job Titles category 0.39% 0.24% 0.28%
Number of salaries quoted 36 14 28
10th Percentile £30,000 £46,400 £38,875
25th Percentile £32,500 £51,813 £42,188
Median annual salary (50th Percentile) £47,250 £65,000 £49,875
Median % change year-on-year -27.31% +30.33% +10.83%
75th Percentile £65,000 £70,313 £57,813
90th Percentile - £71,250 £64,000
England median annual salary £50,000 £62,500 £60,000
% change year-on-year -20.00% +4.17% +14.29%

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 13,212 7,602 10,970
% of permanent jobs with a recognized job title 94.08% 89.51% 94.90%
Number of salaries quoted 9,398 4,488 7,088
10th Percentile £26,250 £28,750 £27,750
25th Percentile £34,834 £37,500 £37,371
Median annual salary (50th Percentile) £47,500 £52,500 £50,000
Median % change year-on-year -9.52% +5.00% +9.89%
75th Percentile £60,741 £67,200 £63,750
90th Percentile £75,000 £77,500 £77,500
England median annual salary £52,500 £60,713 £60,000
% change year-on-year -13.53% +1.19% +9.09%

Service Delivery Manager
Job Vacancy Trend in the Midlands

Job postings that featured Service Delivery Manager in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Service Delivery Manager in the Midlands

Service Delivery Manager
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing Service Delivery Manager in the Midlands.

Salary trend for Service Delivery Manager in the Midlands

Service Delivery Manager
Salary Histogram in the Midlands

Salary distribution for jobs citing Service Delivery Manager in the Midlands over the 6 months to 12 June 2024.

Salary histogram for Service Delivery Manager in the Midlands

Service Delivery Manager
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery Manager within the Midlands region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +10 37 £60,000 -7.69% 2
East Midlands -15 15 £35,000 -39.13% 3
Service Delivery Manager
England

Service Delivery Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 12 June 2024, Service Delivery Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Service Delivery Manager in the job title.

1 52 (100.00%) Service Delivery
2 15 (28.85%) Spanish Language
2 15 (28.85%) ITIL
3 13 (25.00%) Finance
3 13 (25.00%) Incident Response
4 10 (19.23%) Project Management
5 9 (17.31%) SLA
5 9 (17.31%) Incident Management
5 9 (17.31%) Microsoft 365
6 8 (15.38%) French Language
6 8 (15.38%) Customer Service
6 8 (15.38%) IT Strategy
6 8 (15.38%) Problem-Solving
6 8 (15.38%) Project Delivery
6 8 (15.38%) Accessibility
6 8 (15.38%) Technology Strategy
7 7 (13.46%) Social Skills
7 7 (13.46%) ITIL Certification
8 6 (11.54%) SQL Server
8 6 (11.54%) Manufacturing
8 6 (11.54%) Stakeholder Management
9 5 (9.62%) ITSM
9 5 (9.62%) Contract Negotiation
10 4 (7.69%) Law
10 4 (7.69%) ServiceNow
10 4 (7.69%) Azure
11 3 (5.77%) Service Management
11 3 (5.77%) Retail
11 3 (5.77%) E-Commerce
11 3 (5.77%) Change Management

Service Delivery Manager Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 9 (17.31%) Microsoft 365
2 4 (7.69%) Azure
3 2 (3.85%) SaaS
Database & Business Intelligence
1 6 (11.54%) SQL Server
Development Applications
1 1 (1.92%) JIRA
General
1 15 (28.85%) Spanish Language
2 13 (25.00%) Finance
3 8 (15.38%) French Language
4 7 (13.46%) Social Skills
5 6 (11.54%) Manufacturing
6 4 (7.69%) Law
7 3 (5.77%) Public Sector
7 3 (5.77%) Retail
8 2 (3.85%) Inclusion and Diversity
8 2 (3.85%) Telecoms
9 1 (1.92%) Organisational Skills
Miscellaneous
1 1 (1.92%) IoT
1 1 (1.92%) Legacy Systems
1 1 (1.92%) Operational Technology
Processes & Methodologies
1 52 (100.00%) Service Delivery
2 15 (28.85%) ITIL
3 13 (25.00%) Incident Response
4 10 (19.23%) Project Management
5 9 (17.31%) Incident Management
6 8 (15.38%) Customer Service
6 8 (15.38%) IT Strategy
6 8 (15.38%) Problem-Solving
6 8 (15.38%) Project Delivery
6 8 (15.38%) Technology Strategy
7 6 (11.54%) Stakeholder Management
8 5 (9.62%) Contract Negotiation
8 5 (9.62%) ITSM
9 3 (5.77%) Change Management
9 3 (5.77%) E-Commerce
9 3 (5.77%) Service Management
10 2 (3.85%) B2B
10 2 (3.85%) CRM
10 2 (3.85%) ERP
10 2 (3.85%) PRINCE
Qualifications
1 7 (13.46%) ITIL Certification
Quality Assurance & Compliance
1 9 (17.31%) SLA
2 8 (15.38%) Accessibility
3 2 (3.85%) Cyber Essentials
4 1 (1.92%) ISO/IEC 27001
4 1 (1.92%) PCI DSS
System Software
1 1 (1.92%) Virtual Machines
1 1 (1.92%) Virtual Servers
Vendors
1 4 (7.69%) ServiceNow
2 2 (3.85%) Dell
2 2 (3.85%) Microsoft
2 2 (3.85%) SAP