Support Engineer Jobs in the Midlands

Support Engineer
England > Midlands

The median Support Engineer salary in the Midlands is £30,000 per year according to job vacancies posted during the 6 months to 20 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 66 127 146
Rank change year-on-year +61 +19 -37
Permanent jobs requiring a Support Engineer 421 221 244
As % of all permanent jobs advertised in the Midlands 3.48% 2.44% 2.21%
As % of the Job Titles category 3.68% 2.72% 2.33%
Number of salaries quoted 357 193 203
10th Percentile £23,800 £25,000 £22,500
25th Percentile £26,250 £26,000 £25,000
Median annual salary (50th Percentile) £30,000 £30,000 £30,000
Median % change year-on-year - - -4.76%
75th Percentile £38,000 £41,250 £41,500
90th Percentile £47,500 £53,750 £47,500
England median annual salary £32,500 £33,500 £33,500
% change year-on-year -2.99% - -1.47%

All Permanent IT Job Vacancies
Midlands

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 11,430 8,135 10,492
% of permanent jobs with a recognized job title 94.52% 89.72% 95.10%
Number of salaries quoted 8,444 4,581 7,045
10th Percentile £26,250 £28,500 £27,526
25th Percentile £33,750 £37,500 £37,000
Median annual salary (50th Percentile) £47,500 £52,500 £50,000
Median % change year-on-year -9.52% +5.00% +11.11%
75th Percentile £60,741 £67,500 £63,750
90th Percentile £75,000 £77,500 £77,500
England median annual salary £53,000 £60,800 £60,000
% change year-on-year -12.83% +1.33% +9.09%

Support Engineer
Job Vacancy Trend in the Midlands

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Support Engineer in the Midlands

Support Engineer
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing Support Engineer in the Midlands.

Salary trend for Support Engineer in the Midlands

Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing Support Engineer in the Midlands over the 6 months to 20 May 2024.

Salary histogram for Support Engineer in the Midlands

Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Midlands region over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +76 230 £30,000 -7.69% 51
East Midlands +30 186 £30,000 +8.11% 42
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 20 May 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Engineer in the job title.

1 196 (46.56%) Windows
2 163 (38.72%) Active Directory
3 161 (38.24%) Microsoft
4 153 (36.34%) Microsoft 365
5 136 (32.30%) Azure
6 118 (28.03%) Windows Server
7 110 (26.13%) Problem-Solving
8 102 (24.23%) Social Skills
9 93 (22.09%) VMware
10 78 (18.53%) Entra ID
11 76 (18.05%) Customer Service
12 74 (17.58%) VMware Infrastructure
13 68 (16.15%) Microsoft Intune
14 63 (14.96%) Firewall
15 59 (14.01%) Hyper-V
16 57 (13.54%) ITIL
17 53 (12.59%) DNS
18 52 (12.35%) DHCP
19 50 (11.88%) Microsoft Exchange
20 49 (11.64%) SLA
21 48 (11.40%) SQL
21 48 (11.40%) Analytical Skills
22 46 (10.93%) Windows 10
22 46 (10.93%) Law
23 42 (9.98%) Veeam
24 41 (9.74%) SharePoint
25 37 (8.79%) SCCM
26 36 (8.55%) WAN
26 36 (8.55%) Infrastructure Engineering
27 34 (8.08%) Windows Server 2012

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 50 (11.88%) Microsoft Exchange
2 41 (9.74%) SharePoint
3 15 (3.56%) IIS
4 2 (0.48%) Apache
4 2 (0.48%) Exchange Server 2010
5 1 (0.24%) Exchange Server 2007
5 1 (0.24%) IBM Notes
5 1 (0.24%) Skype for Business
5 1 (0.24%) WordPress
Applications
1 34 (8.08%) Microsoft Office
2 4 (0.95%) Microsoft Excel
3 1 (0.24%) Microsoft PowerPoint
Business Applications
1 5 (1.19%) Salesforce CRM
2 1 (0.24%) Remedy ITSM
Cloud Services
1 153 (36.34%) Microsoft 365
2 136 (32.30%) Azure
3 78 (18.53%) Entra ID
4 21 (4.99%) OneDrive
5 12 (2.85%) AWS
6 11 (2.61%) SaaS
7 8 (1.90%) Mimecast
8 7 (1.66%) Dynamics 365
8 7 (1.66%) Google Workspace
9 3 (0.71%) Azure Sentinel
9 3 (0.71%) GCP
10 2 (0.48%) Amazon S3
10 2 (0.48%) ClickUp
10 2 (0.48%) Microsoft Purview
10 2 (0.48%) OpenDNS
11 1 (0.24%) Nutanix
11 1 (0.24%) WhatsApp
Communications & Networking
1 63 (14.96%) Firewall
2 53 (12.59%) DNS
3 52 (12.35%) DHCP
4 36 (8.55%) WAN
5 33 (7.84%) SAN
6 28 (6.65%) TCP/IP
7 24 (5.70%) LAN
8 20 (4.75%) Wi-Fi
9 19 (4.51%) VoIP
10 17 (4.04%) VLAN
11 15 (3.56%) PBX
12 14 (3.33%) VPN
13 12 (2.85%) Wireless
14 9 (2.14%) WLAN
15 7 (1.66%) iSCSI
15 7 (1.66%) Network Security
16 5 (1.19%) Broadband
17 3 (0.71%) Ethernet
17 3 (0.71%) Internet
17 3 (0.71%) SMTP
Database & Business Intelligence
1 31 (7.36%) SQL Server
2 10 (2.38%) Amazon RDS
3 7 (1.66%) MySQL
4 2 (0.48%) MariaDB
4 2 (0.48%) MongoDB
4 2 (0.48%) PostgreSQL
4 2 (0.48%) SQL Server Analysis Services
4 2 (0.48%) SQL Server Integration Services
4 2 (0.48%) SQL Server Reporting Services
Development Applications
1 2 (0.48%) JIRA
General
1 102 (24.23%) Social Skills
2 48 (11.40%) Analytical Skills
3 46 (10.93%) Law
4 32 (7.60%) Telecoms
5 19 (4.51%) Finance
6 15 (3.56%) Documentation Skills
6 15 (3.56%) Manufacturing
7 6 (1.43%) Organisational Skills
7 6 (1.43%) Retail
8 5 (1.19%) Inclusion and Diversity
9 3 (0.71%) Automotive
9 3 (0.71%) Electronics
9 3 (0.71%) Legal
10 2 (0.48%) Aerospace
10 2 (0.48%) Back Office
10 2 (0.48%) Games
10 2 (0.48%) Marketing
10 2 (0.48%) Public Sector
11 1 (0.24%) Agriculture
11 1 (0.24%) Banking
Libraries, Frameworks & Software Standards
1 7 (1.66%) .NET
1 7 (1.66%) REST
1 7 (1.66%) Web Services
2 5 (1.19%) CSS
2 5 (1.19%) CSS3
2 5 (1.19%) HTML
2 5 (1.19%) HTML5
2 5 (1.19%) jQuery
2 5 (1.19%) React
2 5 (1.19%) WebRTC
3 3 (0.71%) EDI
4 2 (0.48%) LAMP
4 2 (0.48%) LAPP Stack
4 2 (0.48%) SOAP
4 2 (0.48%) V-Ray
5 1 (0.24%) Node.js
Miscellaneous
1 29 (6.89%) Driving Licence
2 22 (5.23%) Self-Motivation
3 20 (4.75%) Replication
4 17 (4.04%) Clustering
5 11 (2.61%) Fat Client
5 11 (2.61%) Onboarding
5 11 (2.61%) Thin Client
6 9 (2.14%) Data Centre
7 7 (1.66%) Management Information System
8 4 (0.95%) CCTV
8 4 (0.95%) Enterprise Software
9 3 (0.71%) Renewable Energy
10 2 (0.48%) PKI
11 1 (0.24%) Fixed Income
11 1 (0.24%) Hybrid Cloud
11 1 (0.24%) Legacy Code
11 1 (0.24%) Robotics
11 1 (0.24%) Team-Oriented Environment
11 1 (0.24%) Video Conferencing
11 1 (0.24%) Wiki
Operating Systems
1 196 (46.56%) Windows
2 118 (28.03%) Windows Server
3 46 (10.93%) Windows 10
4 34 (8.08%) Windows Server 2012
5 26 (6.18%) Mac OS
6 21 (4.99%) Linux
7 15 (3.56%) Windows Server 2016
8 14 (3.33%) Windows Server 2019
9 12 (2.85%) CentOS
10 4 (0.95%) SUSE
10 4 (0.95%) Ubuntu
11 3 (0.71%) Windows Server 2008
12 2 (0.48%) AIX
12 2 (0.48%) Debian
12 2 (0.48%) Red Hat Enterprise Linux
12 2 (0.48%) Unix
13 1 (0.24%) Android
13 1 (0.24%) Apple iOS
13 1 (0.24%) Windows 7
13 1 (0.24%) Windows 8
Processes & Methodologies
1 110 (26.13%) Problem-Solving
2 76 (18.05%) Customer Service
3 57 (13.54%) ITIL
4 36 (8.55%) Infrastructure Engineering
5 31 (7.36%) Service Management
6 28 (6.65%) Customer Requirements
7 26 (6.18%) Cybersecurity
8 24 (5.70%) Continuous Improvement
9 23 (5.46%) Agile
10 19 (4.51%) High Availability
10 19 (4.51%) User Experience
11 18 (4.28%) Proactive Monitoring
12 17 (4.04%) User Acceptance Testing
13 16 (3.80%) Computer Science
14 14 (3.33%) Asset Management
15 13 (3.09%) Migration
16 12 (2.85%) Break/Fix
17 11 (2.61%) Project Planning
17 11 (2.61%) Root Cause Analysis
17 11 (2.61%) Service Delivery
Programming Languages
1 48 (11.40%) SQL
2 11 (2.61%) PowerShell
3 7 (1.66%) C#
4 5 (1.19%) JavaScript
5 4 (0.95%) Python
6 3 (0.71%) Shell Script
6 3 (0.71%) T-SQL
7 2 (0.48%) C
7 2 (0.48%) C++
7 2 (0.48%) PL/SQL
7 2 (0.48%) VB
8 1 (0.24%) Perl
Qualifications
1 34 (8.08%) Degree
2 28 (6.65%) Microsoft Certification
3 16 (3.80%) DBS Check
4 12 (2.85%) HNC
5 11 (2.61%) A+ Certification
6 10 (2.38%) Security Cleared
7 8 (1.90%) Computer Science Degree
8 6 (1.43%) HND
8 6 (1.43%) MCP
9 5 (1.19%) BPSS Clearance
9 5 (1.19%) Network+ Certification
9 5 (1.19%) SC Cleared
10 3 (0.71%) Citrix Certification
10 3 (0.71%) VMware Certified Professional (VCP)
11 2 (0.48%) Azure Certification
11 2 (0.48%) CESG Certified Professional
11 2 (0.48%) MCITP
12 1 (0.24%) CCNA
12 1 (0.24%) Cisco Certification
12 1 (0.24%) MCSE
Quality Assurance & Compliance
1 49 (11.64%) SLA
2 11 (2.61%) Cyber Essentials
3 6 (1.43%) PCI DSS
4 5 (1.19%) QA
5 3 (0.71%) GDPR
6 2 (0.48%) ISO/IEC 27001
System Software
1 163 (38.72%) Active Directory
2 74 (17.58%) VMware Infrastructure
3 59 (14.01%) Hyper-V
4 21 (4.99%) VMware ESXi
5 10 (2.38%) Virtual Machines
6 8 (1.90%) vSphere
7 7 (1.66%) VMware Workstation
8 5 (1.19%) KVM
8 5 (1.19%) NFS
8 5 (1.19%) VMware NSX
9 4 (0.95%) Terminal Services
10 2 (0.48%) Citrix Hypervisor
10 2 (0.48%) Docker
10 2 (0.48%) pfSense
10 2 (0.48%) Virtual Servers
10 2 (0.48%) XenApp
10 2 (0.48%) XenDesktop
Systems Management
1 68 (16.15%) Microsoft Intune
2 37 (8.79%) SCCM
3 7 (1.66%) Microsoft Clustering
4 4 (0.95%) Autotask
4 4 (0.95%) Failover Clustering
4 4 (0.95%) Jamf Pro
5 3 (0.71%) Cisco Prime
5 3 (0.71%) McAfee ePO
5 3 (0.71%) SCOM
6 2 (0.48%) Backup Exec
Vendors
1 161 (38.24%) Microsoft
2 93 (22.09%) VMware
3 42 (9.98%) Veeam
4 34 (8.08%) Cisco
5 30 (7.13%) Citrix
6 24 (5.70%) HP
7 14 (3.33%) Sophos
8 11 (2.61%) Dell
9 10 (2.38%) Acronis
9 10 (2.38%) Apple
10 8 (1.90%) Remedy
10 8 (1.90%) Salesforce
11 7 (1.66%) Meraki
11 7 (1.66%) Nimble Storage
12 6 (1.43%) Aruba
12 6 (1.43%) Google
12 6 (1.43%) Siemens
13 5 (1.19%) ConnectWise
13 5 (1.19%) Mitel
13 5 (1.19%) Zerto