Service Analyst Jobs in the North of England

Service Analyst
England > North of England

The median Service Analyst salary in the North of England is £24,500 per year according to job vacancies posted during the 6 months to 20 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 183 266 211
Rank change year-on-year +83 -55 +49
Permanent jobs requiring a Service Analyst 224 162 289
As % of all permanent jobs advertised in the North of England 1.27% 0.96% 1.58%
As % of the Job Titles category 1.33% 1.07% 1.64%
Number of salaries quoted 192 121 217
10th Percentile £21,250 £20,000 £19,313
25th Percentile £22,750 £22,000 £21,250
Median annual salary (50th Percentile) £24,500 £25,000 £24,000
Median % change year-on-year -2.00% +4.17% +3.23%
75th Percentile £28,667 £27,250 £26,500
90th Percentile £35,000 £40,000 £32,175
England median annual salary £27,500 £29,000 £27,500
% change year-on-year -5.17% +5.45% -

All Permanent IT Job Vacancies
North of England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 16,792 15,127 17,618
% of permanent jobs with a recognized job title 94.98% 89.57% 96.22%
Number of salaries quoted 12,971 8,097 11,000
10th Percentile £27,000 £30,500 £27,750
25th Percentile £36,250 £39,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,500 £50,000
Median % change year-on-year -6.54% +7.00% +5.26%
75th Percentile £65,000 £69,000 £65,000
90th Percentile £78,750 £81,250 £80,000
England median annual salary £53,000 £60,800 £60,000
% change year-on-year -12.83% +1.33% +9.09%

Service Analyst
Job Vacancy Trend in the North of England

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for Service Analyst in the North of England

Service Analyst
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing Service Analyst in the North of England.

Salary trend for Service Analyst in the North of England

Service Analyst
Salary Histogram in the North of England

Salary distribution for jobs citing Service Analyst in the North of England over the 6 months to 20 May 2024.

Salary histogram for Service Analyst in the North of England

Service Analyst
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the North of England region over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +23 110 £24,250 -5.09% 19
Yorkshire +108 86 £24,500 +2.83% 15
North East +7 28 £24,500 - 5
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 20 May 2024, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North of England region featuring Service Analyst in the job title.

1 132 (58.93%) Microsoft
2 106 (47.32%) Customer Service
3 104 (46.43%) Social Skills
4 92 (41.07%) Microsoft 365
5 90 (40.18%) Active Directory
6 81 (36.16%) Windows
7 68 (30.36%) Microsoft Office
8 62 (27.68%) Problem-Solving
9 57 (25.45%) ITIL
10 42 (18.75%) ITSM
11 35 (15.63%) ServiceNow
12 33 (14.73%) Retail
12 33 (14.73%) Incident Management
13 32 (14.29%) Windows 10
14 31 (13.84%) Time Management
15 28 (12.50%) Analytical Skills
16 27 (12.05%) Smartphone
16 27 (12.05%) SLA
17 26 (11.61%) Finance
18 24 (10.71%) Azure
19 22 (9.82%) Collaborative Working
20 21 (9.38%) Microsoft Exchange
21 20 (8.93%) SharePoint
21 20 (8.93%) Service Management
22 19 (8.48%) Law
23 18 (8.04%) Driving Licence
24 17 (7.59%) Management Information System
24 17 (7.59%) Internet
25 16 (7.14%) OLE
25 16 (7.14%) R

Service Analyst Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (9.38%) Microsoft Exchange
2 20 (8.93%) SharePoint
3 1 (0.45%) Confluence
Applications
1 68 (30.36%) Microsoft Office
2 11 (4.91%) Microsoft Excel
3 10 (4.46%) Microsoft PowerPoint
4 2 (0.89%) Chatbot
Cloud Services
1 92 (41.07%) Microsoft 365
2 24 (10.71%) Azure
3 10 (4.46%) Mimecast
4 6 (2.68%) Entra ID
5 4 (1.79%) SaaS
6 1 (0.45%) AWS
6 1 (0.45%) Power Platform
Communications & Networking
1 17 (7.59%) Internet
2 14 (6.25%) TCP/IP
3 13 (5.80%) DNS
3 13 (5.80%) LAN
3 13 (5.80%) WAN
4 11 (4.91%) Broadband
5 10 (4.46%) DHCP
6 9 (4.02%) VoIP
6 9 (4.02%) VPN
7 7 (3.13%) Wi-Fi
8 5 (2.23%) Wireless
9 2 (0.89%) Firewall
10 1 (0.45%) Skype
Database & Business Intelligence
1 3 (1.34%) SQL Server
2 1 (0.45%) Power BI
Development Applications
1 1 (0.45%) JIRA
General
1 104 (46.43%) Social Skills
2 33 (14.73%) Retail
3 28 (12.50%) Analytical Skills
4 26 (11.61%) Finance
5 19 (8.48%) Law
6 12 (5.36%) Public Sector
7 11 (4.91%) Telecoms
8 6 (2.68%) French Language
8 6 (2.68%) German Language
8 6 (2.68%) Italian Language
8 6 (2.68%) Portuguese Language
8 6 (2.68%) Spanish Language
8 6 (2.68%) Swedish Language
8 6 (2.68%) Turkish Language
9 4 (1.79%) Inclusion and Diversity
9 4 (1.79%) Legal
10 3 (1.34%) Manufacturing
11 2 (0.89%) Police
12 1 (0.45%) Advertising
12 1 (0.45%) Organisational Skills
Libraries, Frameworks & Software Standards
1 16 (7.14%) OLE
Miscellaneous
1 27 (12.05%) Smartphone
2 18 (8.04%) Driving Licence
3 17 (7.59%) Management Information System
4 13 (5.80%) Data Centre
5 9 (4.02%) Life Science
6 5 (2.23%) Self-Motivation
7 3 (1.34%) Mainframe
7 3 (1.34%) Onboarding
8 1 (0.45%) Analytical Mindset
8 1 (0.45%) Cyber Security Posture
8 1 (0.45%) e-Learning
8 1 (0.45%) NHS
8 1 (0.45%) Renewable Energy
8 1 (0.45%) Security Posture
Operating Systems
1 81 (36.16%) Windows
2 32 (14.29%) Windows 10
3 11 (4.91%) Windows 7
4 10 (4.46%) Windows Server
5 8 (3.57%) Android
6 5 (2.23%) Unix
7 4 (1.79%) Windows Server 2019
8 3 (1.34%) Windows Server 2012
8 3 (1.34%) Windows Server 2016
9 2 (0.89%) Apple iOS
Processes & Methodologies
1 106 (47.32%) Customer Service
2 62 (27.68%) Problem-Solving
3 57 (25.45%) ITIL
4 42 (18.75%) ITSM
5 33 (14.73%) Incident Management
6 31 (13.84%) Time Management
7 22 (9.82%) Collaborative Working
8 20 (8.93%) Service Management
9 14 (6.25%) Customer Experience
10 13 (5.80%) Proactive Monitoring
11 11 (4.91%) Continuous Improvement
12 9 (4.02%) Service Design
13 8 (3.57%) Asset Management
13 8 (3.57%) DevOps
13 8 (3.57%) Major Incident Management
13 8 (3.57%) Software Asset Management
14 7 (3.13%) Change Management
14 7 (3.13%) Decision-Making
14 7 (3.13%) Service Delivery
15 6 (2.68%) Project Delivery
Programming Languages
1 16 (7.14%) R
2 5 (2.23%) SQL
Qualifications
1 14 (6.25%) Microsoft Certification
2 11 (4.91%) A+ Certification
3 10 (4.46%) Degree
4 6 (2.68%) ITIL Certification
4 6 (2.68%) ITIL Foundation Certificate
5 4 (1.79%) Security Cleared
6 2 (0.89%) SC Cleared
7 1 (0.45%) BC Cleared
7 1 (0.45%) Computer Science Degree
7 1 (0.45%) DBS Check
7 1 (0.45%) HNC
Quality Assurance & Compliance
1 27 (12.05%) SLA
2 1 (0.45%) GDPR
2 1 (0.45%) ISO 9001
2 1 (0.45%) ISO/IEC 27001
System Software
1 90 (40.18%) Active Directory
2 1 (0.45%) VMware Infrastructure
Systems Management
1 7 (3.13%) Microsoft Intune
2 2 (0.89%) SCCM
Vendors
1 132 (58.93%) Microsoft
2 35 (15.63%) ServiceNow
3 11 (4.91%) Cisco
3 11 (4.91%) Virgin Media
4 10 (4.46%) Dell
4 10 (4.46%) HP
4 10 (4.46%) NetApp
5 7 (3.13%) VMware
6 5 (2.23%) Remedy
6 5 (2.23%) Splunk
7 4 (1.79%) Citrix
7 4 (1.79%) Snow
8 3 (1.34%) Adobe
8 3 (1.34%) Apple
9 1 (0.45%) iManage
9 1 (0.45%) Salesforce