Service Management Jobs in the North West

Service Management
England > North West

The table below provides summary statistics for permanent job vacancies advertised in the North West requiring Service Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Management over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 122 130 118
Rank change year-on-year +8 -12 +20
Permanent jobs citing Service Management 214 201 279
As % of all permanent jobs advertised in the North West 1.88% 2.77% 2.81%
As % of the Processes & Methodologies category 2.36% 2.90% 2.94%
Number of salaries quoted 150 93 224
10th Percentile £25,500 £25,203 £24,069
25th Percentile £35,920 £32,750 £31,028
Median annual salary (50th Percentile) £45,000 £48,939 £45,500
Median % change year-on-year -8.05% +7.56% -9.00%
75th Percentile £63,750 £61,650 £58,750
90th Percentile £67,968 £67,070 £69,625
England median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% -

All Process and Methodology Skills
North West

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the North West.

Permanent vacancies with a requirement for process or methodology skills 9,085 6,941 9,476
As % of all permanent jobs advertised in the North West 79.65% 95.62% 95.49%
Number of salaries quoted 6,603 3,839 5,331
10th Percentile £27,750 £31,250 £29,750
25th Percentile £37,500 £41,250 £38,947
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +7.79%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £80,000 £82,500 £81,250
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Management
Job Vacancy Trend in the North West

Job postings citing Service Management as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for Service Management in the North West

Service Management
Salary Trend in the North West

3-month moving average salary quoted in jobs citing Service Management in the North West.

Salary trend for Service Management in the North West

Service Management
Salary Histogram in the North West

Salary distribution for jobs citing Service Management in the North West over the 6 months to 12 June 2024.

Salary histogram for Service Management in the North West

Service Management
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the North West region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Manchester +29 125 £46,250 -11.34% 25
Lancashire -13 35 £42,500 +41.97% 6
Cheshire -11 28 £42,000 -23.64% 5
Merseyside +4 25 £27,000 -43.16% 5
Cumbria -21 1 - -
Service Management
England

Service Management
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (4.67%) Microsoft Exchange
2 4 (1.87%) SAS
3 3 (1.40%) SharePoint
4 2 (0.93%) Confluence
Applications
1 11 (5.14%) Microsoft Office
2 4 (1.87%) Microsoft Excel
2 4 (1.87%) Microsoft PowerPoint
3 2 (0.93%) MS Visio
Business Applications
1 7 (3.27%) Remedy ITSM
2 1 (0.47%) Dynamics GP
Cloud Services
1 44 (20.56%) Microsoft 365
2 38 (17.76%) Azure
3 20 (9.35%) AWS
4 18 (8.41%) Entra ID
5 6 (2.80%) Azure DevOps
6 5 (2.34%) Power Platform
7 4 (1.87%) Amazon CloudWatch
7 4 (1.87%) Amazon GuardDuty
7 4 (1.87%) AWS CloudTrail
7 4 (1.87%) Google Workspace
8 3 (1.40%) IaaS
8 3 (1.40%) PaaS
8 3 (1.40%) PowerApps
9 1 (0.47%) AWS CloudFormation
9 1 (0.47%) Dynamics 365
9 1 (0.47%) GCP
9 1 (0.47%) Google Ads
9 1 (0.47%) Slack
9 1 (0.47%) Smartsheet
9 1 (0.47%) Virtual Private Cloud
Communications & Networking
1 6 (2.80%) Wi-Fi
2 5 (2.34%) Firewall
2 5 (2.34%) LAN
2 5 (2.34%) WAN
3 4 (1.87%) SSL
4 3 (1.40%) VPN
4 3 (1.40%) Wireless
5 2 (0.93%) DHCP
5 2 (0.93%) DNS
5 2 (0.93%) Internet
6 1 (0.47%) HTTPS
6 1 (0.47%) Skype
Database & Business Intelligence
1 10 (4.67%) MySQL
2 2 (0.93%) Data Hub
2 2 (0.93%) Relational Database
3 1 (0.47%) SQL Server
Development Applications
1 12 (5.61%) GitLab
2 7 (3.27%) Artifactory
3 2 (0.93%) JIRA
4 1 (0.47%) Git
4 1 (0.47%) IBM UrbanCode
General
1 86 (40.19%) Social Skills
2 51 (23.83%) Finance
3 43 (20.09%) Public Sector
4 24 (11.21%) Presentation Skills
5 22 (10.28%) Analytical Skills
6 19 (8.88%) Law
7 18 (8.41%) Inclusion and Diversity
8 16 (7.48%) Billing
9 14 (6.54%) Local Government
10 11 (5.14%) Legal
11 7 (3.27%) Influencing Skills
12 4 (1.87%) Military
12 4 (1.87%) Organisational Skills
13 3 (1.40%) Telecoms
14 1 (0.47%) Advertising
14 1 (0.47%) Banking
14 1 (0.47%) Manufacturing
14 1 (0.47%) Marketing
14 1 (0.47%) Retail
Job Titles
1 33 (15.42%) Service Manager
2 26 (12.15%) Infrastructure Engineer
2 26 (12.15%) IT Manager
3 25 (11.68%) Analyst
4 21 (9.81%) Senior
5 17 (7.94%) IT Services Manager
6 16 (7.48%) Architect
6 16 (7.48%) Head of Design
6 16 (7.48%) IT Support
7 14 (6.54%) Audit Manager
7 14 (6.54%) Developer
7 14 (6.54%) IT Engineer
7 14 (6.54%) Service Analyst
7 14 (6.54%) ServiceNow Developer
8 12 (5.61%) Administrator
8 12 (5.61%) Lead
8 12 (5.61%) Service Desk Analyst
9 11 (5.14%) Cloud Engineer
9 11 (5.14%) IT Analyst
10 10 (4.67%) Team Leader
Libraries, Frameworks & Software Standards
1 10 (4.67%) Web Services
2 8 (3.74%) AngularJS
3 7 (3.27%) CSS
3 7 (3.27%) HTML
3 7 (3.27%) Twitter Bootstrap
4 6 (2.80%) Ajax
4 6 (2.80%) XML
5 4 (1.87%) LDAP
6 3 (1.40%) CSS3
6 3 (1.40%) HTML5
6 3 (1.40%) SOAP
7 1 (0.47%) Middleware
7 1 (0.47%) React
7 1 (0.47%) RESTful
Miscellaneous
1 14 (6.54%) Housing Association
1 14 (6.54%) NHS
2 12 (5.61%) Management Information System
3 11 (5.14%) Self-Motivation
4 8 (3.74%) CMDB
4 8 (3.74%) Public Cloud
5 7 (3.27%) Hybrid Cloud
6 5 (2.34%) Cloud Native
7 4 (1.87%) Enterprise Software
7 4 (1.87%) Legacy Systems
7 4 (1.87%) Operational Technology
7 4 (1.87%) Private Cloud
8 3 (1.40%) Data Centre
8 3 (1.40%) Mainframe
9 2 (0.93%) Driving Licence
9 2 (0.93%) Fat Client
9 2 (0.93%) Onboarding
9 2 (0.93%) PMI
9 2 (0.93%) Thin Client
9 2 (0.93%) Video Conferencing
Operating Systems
1 30 (14.02%) Windows
2 14 (6.54%) Linux
3 9 (4.21%) Android
3 9 (4.21%) Apple iOS
4 6 (2.80%) Windows Server
5 5 (2.34%) Windows 10
6 2 (0.93%) Mac OS
7 1 (0.47%) Amazon Linux
7 1 (0.47%) Unix
7 1 (0.47%) Windows Server 2008
7 1 (0.47%) Windows Server 2012
7 1 (0.47%) Windows Server 2019
Processes & Methodologies
1 113 (52.80%) ITIL
2 96 (44.86%) ITSM
3 56 (26.17%) Service Delivery
4 50 (23.36%) Coaching
4 50 (23.36%) Problem-Solving
5 47 (21.96%) Change Management
6 43 (20.09%) Mentoring
7 35 (16.36%) Customer Service
8 33 (15.42%) Continuous Improvement
9 32 (14.95%) Infrastructure Engineering
10 26 (12.15%) Service Design
10 26 (12.15%) Stakeholder Management
11 22 (10.28%) Business Development
12 21 (9.81%) Problem Management
13 20 (9.35%) Actionable Insight
13 20 (9.35%) Infrastructure as Code
14 17 (7.94%) People Management
15 16 (7.48%) Migration
16 15 (7.01%) Information Security
16 15 (7.01%) User Experience
Programming Languages
1 12 (5.61%) SQL
2 9 (4.21%) Swift
3 7 (3.27%) JavaScript
4 5 (2.34%) Bash
5 4 (1.87%) PowerShell
5 4 (1.87%) Python
6 3 (1.40%) Java
7 1 (0.47%) Groovy
Qualifications
1 20 (9.35%) Security Cleared
2 19 (8.88%) Degree
3 16 (7.48%) SC Cleared
4 14 (6.54%) ACCA
5 9 (4.21%) Microsoft Certification
6 5 (2.34%) ITIL Certification
7 4 (1.87%) AWS Certification
7 4 (1.87%) DBS Check
7 4 (1.87%) ITIL Foundation Certificate
8 3 (1.40%) Azure Certification
9 2 (0.93%) A+ Certification
9 2 (0.93%) Network+ Certification
9 2 (0.93%) PMI Certification
10 1 (0.47%) CISSP
10 1 (0.47%) CompTIA Security+
10 1 (0.47%) Computer Science Degree
10 1 (0.47%) PMP
10 1 (0.47%) PRINCE2 Certification
Quality Assurance & Compliance
1 20 (9.35%) SLA
2 14 (6.54%) Cyber Essentials
2 14 (6.54%) GAAP
2 14 (6.54%) IFRS
3 13 (6.07%) ISO/IEC 27001
4 6 (2.80%) COBIT
4 6 (2.80%) GDPR
4 6 (2.80%) QA
5 5 (2.34%) NIST
6 4 (1.87%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
6 4 (1.87%) PCI DSS
7 1 (0.47%) Data Quality
7 1 (0.47%) PMO
System Software
1 38 (17.76%) Active Directory
2 2 (0.93%) IAG
2 2 (0.93%) Terminal Services
Systems Management
1 16 (7.48%) Terraform
2 8 (3.74%) Ansible
2 8 (3.74%) Microsoft Intune
3 7 (3.27%) SCCM
4 6 (2.80%) OpenView
5 5 (2.34%) Systems Management Server (SMS)
6 4 (1.87%) Autotask
6 4 (1.87%) Single Sign-On
7 1 (0.47%) Progress Chef
Vendors
1 58 (27.10%) Microsoft
2 31 (14.49%) ServiceNow
3 14 (6.54%) CA
4 9 (4.21%) BMC
5 7 (3.27%) HP
5 7 (3.27%) Remedy
6 5 (2.34%) Rapid7
7 4 (1.87%) Citrix
7 4 (1.87%) Datto
8 2 (0.93%) Adobe
8 2 (0.93%) Dynatrace
8 2 (0.93%) Google
8 2 (0.93%) Veeam
9 1 (0.47%) Cisco
9 1 (0.47%) IBM
9 1 (0.47%) iManage
9 1 (0.47%) Progress
9 1 (0.47%) Qualys
9 1 (0.47%) VMware