Ticket Management Jobs in Scotland

Ticket Management
UK > Scotland

The table below provides summary statistics for permanent job vacancies advertised in Scotland requiring Ticket Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Ticket Management over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 278 204 261
Rank change year-on-year -74 +57 -
Permanent jobs citing Ticket Management 4 11 5
As % of all permanent jobs advertised in Scotland 0.058% 0.26% 0.079%
As % of the Processes & Methodologies category 0.065% 0.27% 0.086%
Number of salaries quoted 4 8 5
10th Percentile £31,175 £22,675 £26,047
25th Percentile £34,438 £23,313 -
Median annual salary (50th Percentile) £51,250 £26,000 £26,680
Median % change year-on-year +97.12% -2.55% -
75th Percentile £70,000 £28,000 £43,750
90th Percentile - £28,450 £46,750
UK median annual salary £37,500 £40,000 £33,000
% change year-on-year -6.25% +21.21% -6.38%

All Process and Methodology Skills
Scotland

Ticket Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Scotland.

Permanent vacancies with a requirement for process or methodology skills 6,115 4,054 5,784
As % of all permanent jobs advertised in Scotland 89.41% 94.68% 91.27%
Number of salaries quoted 2,571 2,031 2,895
10th Percentile £28,250 £32,000 £31,250
25th Percentile £40,000 £41,750 £41,250
Median annual salary (50th Percentile) £52,500 £57,500 £55,000
Median % change year-on-year -8.70% +4.55% +12.24%
75th Percentile £65,000 £72,500 £70,000
90th Percentile £80,000 £85,000 £83,000
UK median annual salary £55,000 £60,899 £60,000
% change year-on-year -9.69% +1.50% +9.09%

Ticket Management
Job Vacancy Trend in Scotland

Job postings citing Ticket Management as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for Ticket Management in Scotland

Ticket Management
Salary Trend in Scotland

3-month moving average salary quoted in jobs citing Ticket Management in Scotland.

Salary trend for Ticket Management in Scotland

Ticket Management
Salary Histogram in Scotland

Salary distribution for jobs citing Ticket Management in Scotland over the 6 months to 12 June 2024.

Salary histogram for Ticket Management in Scotland

Ticket Management
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Ticket Management within the Scotland region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Edinburgh +27 3 £65,000 +124.14% 2
Glasgow -104 1 £30,000 +15.38%
Ticket Management
UK

Ticket Management
Co-occurring Skills and Capabilities in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (25.00%) Microsoft Office
Cloud Services
1 4 (100.00%) Entra ID
2 3 (75.00%) Azure
2 3 (75.00%) Microsoft 365
3 2 (50.00%) Azure DevOps
3 2 (50.00%) Azure Sentinel
Communications & Networking
1 2 (50.00%) Firewall
1 2 (50.00%) Internet
1 2 (50.00%) Wireless
Database & Business Intelligence
1 2 (50.00%) SQL Server
General
1 3 (75.00%) Finance
Job Titles
1 2 (50.00%) IT Manager
2 1 (25.00%) Analyst
2 1 (25.00%) Applications Support
2 1 (25.00%) Lead
2 1 (25.00%) Support Analyst
2 1 (25.00%) Technical Analyst
2 1 (25.00%) Technical Support
2 1 (25.00%) Technical Support Analyst
Operating Systems
1 4 (100.00%) Windows
1 4 (100.00%) Windows Server
2 2 (50.00%) CentOS
2 2 (50.00%) Linux
3 1 (25.00%) Windows 10
3 1 (25.00%) Windows Server 2012
3 1 (25.00%) Windows Server 2016
3 1 (25.00%) Windows Server 2019
Processes & Methodologies
1 3 (75.00%) ITIL
2 2 (50.00%) DevOps
2 2 (50.00%) Infrastructure as Code
2 2 (50.00%) Mentoring
2 2 (50.00%) Network Design
3 1 (25.00%) Problem-Solving
Programming Languages
1 3 (75.00%) Bash
1 3 (75.00%) PowerShell
2 2 (50.00%) SQL
Qualifications
1 2 (50.00%) Degree
System Software
1 4 (100.00%) Active Directory
2 2 (50.00%) Virtual Machines
Systems Management
1 2 (50.00%) Ansible
1 2 (50.00%) Terraform
Vendors
1 3 (75.00%) Microsoft