Customer-Centricity Jobs in Somerset

Customer-Centric
South West > Somerset

The table below provides summary statistics for permanent job vacancies advertised in Somerset requiring Customer-Centricity skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer-Centricity over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 51 35 71
Rank change year-on-year -16 +36 -11
Permanent jobs citing Customer-Centricity 15 30 6
As % of all permanent jobs advertised in Somerset 1.66% 5.60% 0.83%
As % of the Processes & Methodologies category 2.63% 6.16% 0.96%
Number of salaries quoted 15 30 1
10th Percentile - £28,000 -
25th Percentile £26,500 £29,563 £55,000
Median annual salary (50th Percentile) £27,000 £35,000 £60,000
Median % change year-on-year -22.86% -41.67% -25.00%
75th Percentile £48,750 £70,600 £65,000
90th Percentile £55,000 £75,368 -
South West median annual salary £45,979 £70,000 £71,640
% change year-on-year -34.32% -2.29% +6.13%

All Process and Methodology Skills
Somerset

Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Somerset.

Permanent vacancies with a requirement for process or methodology skills 571 487 625
As % of all permanent jobs advertised in Somerset 63.09% 90.86% 85.97%
Number of salaries quoted 445 335 331
10th Percentile £26,500 £28,000 £27,500
25th Percentile £35,000 £35,750 £35,125
Median annual salary (50th Percentile) £47,500 £50,000 £48,000
Median % change year-on-year -5.00% +4.17% +6.67%
75th Percentile £57,500 £62,500 £62,500
90th Percentile £66,250 £72,500 £70,000
South West median annual salary £51,500 £53,519 £50,000
% change year-on-year -3.77% +7.04% +8.70%

Customer-Centricity
Job Vacancy Trend in Somerset

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Somerset.

Job vacancy trend for Customer-Centricity in Somerset

Customer-Centricity
Salary Trend in Somerset

3-month moving average salary quoted in jobs citing Customer-Centricity in Somerset.

Salary trend for Customer-Centricity in Somerset

Customer-Centricity
Salary Histogram in Somerset

Salary distribution for jobs citing Customer-Centricity in Somerset over the 6 months to 12 June 2024.

Salary histogram for Customer-Centricity in Somerset

Customer-Centricity
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the Somerset region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Portishead -6 8 £27,000 -13.60%
Bath 0 6 £48,750 -30.36%
Customer-Centricity
South West

Customer-Centricity
Co-occurring Skills and Capabilities in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 3 (20.00%) Dynamics CRM
Cloud Services
1 11 (73.33%) Azure
2 8 (53.33%) Microsoft 365
3 3 (20.00%) AWS
3 3 (20.00%) Power Platform
Communications & Networking
1 8 (53.33%) Remote Desktop
2 2 (13.33%) Firewall
3 1 (6.67%) DHCP
3 1 (6.67%) DNS
Database & Business Intelligence
1 8 (53.33%) Amazon RDS
2 3 (20.00%) MySQL
2 3 (20.00%) Power BI
2 3 (20.00%) SQL Server
Development Applications
1 3 (20.00%) Git
General
1 12 (80.00%) Social Skills
2 3 (20.00%) Analytical Skills
Job Titles
1 7 (46.67%) 1st Line Engineer
1 7 (46.67%) Deskside Engineer
2 6 (40.00%) Developer
2 6 (40.00%) Software Developer
3 3 (20.00%) PHP Developer
4 2 (13.33%) Support Engineer
5 1 (6.67%) 3rd Line Engineer
5 1 (6.67%) 3rd Line Support
5 1 (6.67%) 3rd Line Support Engineer
5 1 (6.67%) IT Engineer
5 1 (6.67%) IT Support
5 1 (6.67%) IT Support Engineer
Libraries, Frameworks & Software Standards
1 3 (20.00%) .NET
1 3 (20.00%) .NET Framework
1 3 (20.00%) ASP.NET Web API
1 3 (20.00%) CSS
1 3 (20.00%) HTML
1 3 (20.00%) jQuery
1 3 (20.00%) Laravel
1 3 (20.00%) React
1 3 (20.00%) Symfony
Miscellaneous
1 3 (20.00%) Product Ownership
Processes & Methodologies
1 9 (60.00%) Customer Service
2 8 (53.33%) ITIL
2 8 (53.33%) Service Delivery
2 8 (53.33%) Service Management
3 3 (20.00%) Agile
3 3 (20.00%) Change Management
3 3 (20.00%) Coaching
3 3 (20.00%) CRM
3 3 (20.00%) Full Stack Development
3 3 (20.00%) Microservices
3 3 (20.00%) MVC
3 3 (20.00%) Problem-Solving
3 3 (20.00%) Roadmaps
3 3 (20.00%) Scrum
Programming Languages
1 6 (40.00%) JavaScript
2 3 (20.00%) C#
2 3 (20.00%) PHP
Qualifications
1 11 (73.33%) Degree
2 8 (53.33%) ITIL Foundation Certificate
2 8 (53.33%) Microsoft Certification
Quality Assurance & Compliance
1 8 (53.33%) SLA
System Software
1 3 (20.00%) Docker
2 1 (6.67%) Hyper-V
2 1 (6.67%) VMware Infrastructure
Systems Management
1 3 (20.00%) Kubernetes
Vendors
1 8 (53.33%) Microsoft
2 1 (6.67%) VMware