Support Analyst Jobs in Somerset

Support Analyst
South West > Somerset

The median Support Analyst salary in Somerset is £23,750 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 50 55 67
Rank change year-on-year +5 +12 -8
Permanent jobs requiring a Support Analyst 16 9 10
As % of all permanent jobs advertised in Somerset 1.77% 1.68% 1.38%
As % of the Job Titles category 1.85% 2.08% 1.57%
Number of salaries quoted 8 8 5
10th Percentile £21,225 £24,750 -
25th Percentile £21,750 £29,063 £21,250
Median annual salary (50th Percentile) £23,750 £31,000 £22,500
Median % change year-on-year -23.39% +37.78% +0.23%
75th Percentile £25,250 £31,500 £32,500
90th Percentile £25,700 - -
South West median annual salary £33,500 £30,000 £28,500
% change year-on-year +11.67% +5.26% +14.00%

All Permanent IT Job Vacancies
Somerset

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Somerset. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Somerset with a recognized job title 867 432 636
% of permanent jobs with a recognized job title 95.80% 80.60% 87.48%
Number of salaries quoted 691 353 358
10th Percentile £25,500 £28,000 £27,375
25th Percentile £31,875 £36,000 £33,762
Median annual salary (50th Percentile) £45,000 £50,000 £47,500
Median % change year-on-year -10.00% +5.26% +5.56%
75th Percentile £60,000 £61,250 £62,500
90th Percentile £70,000 £71,250 £69,650
South West median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +11.11%

Support Analyst
Job Vacancy Trend in Somerset

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Somerset.

Job vacancy trend for Support Analyst in Somerset

Support Analyst
Salary Trend in Somerset

3-month moving average salary quoted in jobs citing Support Analyst in Somerset.

Salary trend for Support Analyst in Somerset

Support Analyst
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Somerset region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bath -3 4 £23,500 -24.19% 1
Street +5 1 - - 1
Taunton - 1 £23,000 -
Support Analyst
South West

Support Analyst Skill Set
Top 21 Co-occurring Skills and Capabilities in Somerset

For the 6 months to 12 June 2024, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Somerset region featuring Support Analyst in the job title.

1 9 (56.25%) Customer Service
2 4 (25.00%) Social Skills
3 2 (12.50%) Windows
3 2 (12.50%) Microsoft
3 2 (12.50%) Problem-Solving
3 2 (12.50%) Microsoft 365
4 1 (6.25%) Mentoring
4 1 (6.25%) Coaching
4 1 (6.25%) Analytical Skills
4 1 (6.25%) Skype
4 1 (6.25%) Windows 10
4 1 (6.25%) Organisational Skills
4 1 (6.25%) Analytical Thinking
4 1 (6.25%) Documentation Skills
4 1 (6.25%) HP
4 1 (6.25%) CRM
4 1 (6.25%) LAN
4 1 (6.25%) Service Delivery
4 1 (6.25%) Wireless
4 1 (6.25%) Skype for Business
4 1 (6.25%) Mac OS

Support Analyst Skill Set
Co-occurring Skills and Capabilities in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.25%) Skype for Business
Cloud Services
1 2 (12.50%) Microsoft 365
Communications & Networking
1 1 (6.25%) LAN
1 1 (6.25%) Skype
1 1 (6.25%) Wireless
General
1 4 (25.00%) Social Skills
2 1 (6.25%) Analytical Skills
2 1 (6.25%) Documentation Skills
2 1 (6.25%) Organisational Skills
Operating Systems
1 2 (12.50%) Windows
2 1 (6.25%) Mac OS
2 1 (6.25%) Windows 10
Processes & Methodologies
1 9 (56.25%) Customer Service
2 2 (12.50%) Problem-Solving
3 1 (6.25%) Analytical Thinking
3 1 (6.25%) Coaching
3 1 (6.25%) CRM
3 1 (6.25%) Mentoring
3 1 (6.25%) Service Delivery
Vendors
1 2 (12.50%) Microsoft
2 1 (6.25%) HP