Customer Engagement Jobs in the South East

Customer Engagement
England > South East

The table below provides summary statistics for permanent job vacancies advertised in the South East requiring Customer Engagement skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Engagement over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 361 269 248
Rank change year-on-year -92 -21 +74
Permanent jobs citing Customer Engagement 43 109 292
As % of all permanent jobs advertised in the South East 0.23% 0.82% 1.37%
As % of the Processes & Methodologies category 0.28% 0.87% 1.45%
Number of salaries quoted 18 62 75
10th Percentile £37,525 £33,100 £43,243
25th Percentile £46,875 £50,000 £47,500
Median annual salary (50th Percentile) £62,100 £63,750 £62,500
Median % change year-on-year -2.59% +2.00% +16.82%
75th Percentile £76,250 £85,000 £79,000
90th Percentile £92,000 £107,500 £87,500
England median annual salary £57,500 £67,500 £60,000
% change year-on-year -14.81% +12.50% -

All Process and Methodology Skills
South East

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the South East.

Permanent vacancies with a requirement for process or methodology skills 15,283 12,518 20,186
As % of all permanent jobs advertised in the South East 81.98% 94.30% 94.65%
Number of salaries quoted 10,406 7,566 11,829
10th Percentile £28,000 £30,750 £31,250
25th Percentile £37,500 £41,250 £41,250
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £72,500 £70,000
90th Percentile £78,750 £85,000 £82,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Customer Engagement
Job Vacancy Trend in the South East

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Customer Engagement in the South East

Customer Engagement
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Customer Engagement in the South East.

Salary trend for Customer Engagement in the South East

Customer Engagement
Salary Histogram in the South East

Salary distribution for jobs citing Customer Engagement in the South East over the 6 months to 12 June 2024.

Salary histogram for Customer Engagement in the South East

Customer Engagement
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the South East region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley -11 35 £52,500 +40.00% 23
Buckinghamshire -5 19 £33,500 -50.37% 11
Berkshire -7 11 £62,500 +66.67% 11
Oxfordshire -6 5 £47,500 +90.00% 1
Hampshire -43 5 £67,100 +36.24% 7
Kent -18 2 - - 2
Surrey -27 1 £62,500 -30.56% 7
Customer Engagement
England

Customer Engagement
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.98%) SharePoint
Applications
1 2 (4.65%) Microsoft Office
2 1 (2.33%) Microsoft Excel
Business Applications
1 4 (9.30%) Dynamics CRM
2 2 (4.65%) Salesforce CRM
3 1 (2.33%) Dynamics NAV
Cloud Services
1 11 (25.58%) Power Platform
2 8 (18.60%) Azure
2 8 (18.60%) Dynamics 365
3 4 (9.30%) PowerApps
4 3 (6.98%) Azure DevOps
4 3 (6.98%) Microsoft 365
5 2 (4.65%) Azure Service Bus
5 2 (4.65%) PaaS
5 2 (4.65%) Power Automate
6 1 (2.33%) Azure Data Factory
6 1 (2.33%) Azure Logic Apps
6 1 (2.33%) Azure Synapse Analytics
6 1 (2.33%) Entra ID
6 1 (2.33%) OneDrive
6 1 (2.33%) Serverless
Communications & Networking
1 16 (37.21%) SD-WAN
1 16 (37.21%) WAN
2 11 (25.58%) Cisco Firepower
3 2 (4.65%) Broadband
3 2 (4.65%) Internet
4 1 (2.33%) DKIM
4 1 (2.33%) DMARC
4 1 (2.33%) Firewall
4 1 (2.33%) Radio Access Network
Database & Business Intelligence
1 6 (13.95%) Power BI
2 1 (2.33%) Azure SQL Database
2 1 (2.33%) Data Lake
2 1 (2.33%) Electronic Patient Records
General
1 12 (27.91%) Social Skills
2 8 (18.60%) Finance
3 4 (9.30%) Analytical Skills
4 2 (4.65%) Documentation Skills
4 2 (4.65%) Manufacturing
5 1 (2.33%) Electronics
5 1 (2.33%) Health Technology
5 1 (2.33%) Influencing Skills
5 1 (2.33%) Law
5 1 (2.33%) Marketing
5 1 (2.33%) Military
5 1 (2.33%) Organisational Skills
5 1 (2.33%) Presentation Skills
5 1 (2.33%) Retail
5 1 (2.33%) Telecoms
Job Titles
1 22 (51.16%) Architect
2 20 (46.51%) Senior
3 16 (37.21%) Cisco Architect
3 16 (37.21%) Senior Architect
3 16 (37.21%) Senior Cisco Architect
4 11 (25.58%) Cisco Security Architect
4 11 (25.58%) Security Architect
4 11 (25.58%) Senior Security Architect
4 11 (25.58%) Solutions Architect
5 6 (13.95%) Analyst
6 5 (11.63%) Cisco Solutions Architect
6 5 (11.63%) Cybersecurity Architect
6 5 (11.63%) Senior Cisco Solutions Architect
6 5 (11.63%) Senior Solutions Architect
7 4 (9.30%) CRM Manager
8 3 (6.98%) Developer
8 3 (6.98%) Senior Developer
9 2 (4.65%) Consultant
9 2 (4.65%) Engineering Manager
9 2 (4.65%) Support Analyst
Libraries, Frameworks & Software Standards
1 3 (6.98%) .NET
2 2 (4.65%) .NET Framework
2 2 (4.65%) CSS
2 2 (4.65%) HTML
3 1 (2.33%) .NET Core
3 1 (2.33%) LDAP
Miscellaneous
1 16 (37.21%) Data Centre
2 2 (4.65%) CMDB
2 2 (4.65%) Educational Technology
2 2 (4.65%) Product Ownership
3 1 (2.33%) Enterprise Cloud
3 1 (2.33%) Enterprise Software
3 1 (2.33%) NHS
3 1 (2.33%) Public Cloud
3 1 (2.33%) Self-Motivation
3 1 (2.33%) Virtual Team
Operating Systems
1 2 (4.65%) Linux
Processes & Methodologies
1 19 (44.19%) Presales
2 18 (41.86%) Cybersecurity
3 17 (39.53%) Software Licensing
4 16 (37.21%) Time Management
5 14 (32.56%) Analytics
6 9 (20.93%) Agile
7 7 (16.28%) Scrum
8 6 (13.95%) Business Intelligence
8 6 (13.95%) CRM
9 5 (11.63%) DevOps
9 5 (11.63%) Mentoring
10 4 (9.30%) Artificial Intelligence
10 4 (9.30%) Business Case
10 4 (9.30%) Customer Service
11 3 (6.98%) Change Control
11 3 (6.98%) Line Management
11 3 (6.98%) Problem Management
11 3 (6.98%) Problem-Solving
11 3 (6.98%) Project Delivery
11 3 (6.98%) Waterfall
Programming Languages
1 4 (9.30%) JavaScript
1 4 (9.30%) SQL
2 3 (6.98%) C#
3 2 (4.65%) Python
4 1 (2.33%) R
Qualifications
1 19 (44.19%) Degree
2 16 (37.21%) CCNA
2 16 (37.21%) CCNP
2 16 (37.21%) Cisco Certification
3 3 (6.98%) Security Cleared
4 2 (4.65%) Microsoft Certification
5 1 (2.33%) Azure Certification
5 1 (2.33%) Computer Science Degree
5 1 (2.33%) SC Cleared
Quality Assurance & Compliance
1 2 (4.65%) GRC
1 2 (4.65%) SLA
2 1 (2.33%) QA
System Software
1 1 (2.33%) Active Directory
1 1 (2.33%) VMware Infrastructure
Systems Management
1 11 (25.58%) Stealthwatch
2 5 (11.63%) CASB
Vendors
1 28 (65.12%) Microsoft
2 17 (39.53%) Adobe
2 17 (39.53%) Apple
3 16 (37.21%) Cisco
3 16 (37.21%) Meraki
4 3 (6.98%) ServiceNow
5 2 (4.65%) Salesforce
6 1 (2.33%) Databricks
6 1 (2.33%) VMware