Service Management Jobs in South Wales

Service Management
Wales > South Wales

The table below provides summary statistics for permanent job vacancies advertised in South Wales requiring Service Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Management over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 85 52 59
Rank change year-on-year -33 +7 +2
Permanent jobs citing Service Management 23 58 63
As % of all permanent jobs advertised in South Wales 1.36% 4.89% 4.03%
As % of the Processes & Methodologies category 1.83% 5.08% 4.32%
Number of salaries quoted 7 17 36
10th Percentile £42,910 £28,500 £20,813
25th Percentile £44,851 £33,733 £23,244
Median annual salary (50th Percentile) £46,604 £46,500 £36,943
Median % change year-on-year +0.22% +25.87% +13.67%
75th Percentile £56,053 £62,500 £41,099
90th Percentile £67,223 - £57,693
Wales median annual salary £46,604 £49,036 £36,943
% change year-on-year -4.96% +32.74% +13.67%

All Process and Methodology Skills
South Wales

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in South Wales.

Permanent vacancies with a requirement for process or methodology skills 1,259 1,141 1,458
As % of all permanent jobs advertised in South Wales 74.41% 96.29% 93.16%
Number of salaries quoted 832 560 862
10th Percentile £28,500 £26,391 £31,569
25th Percentile £35,700 £35,427 £37,500
Median annual salary (50th Percentile) £47,029 £46,500 £50,000
Median % change year-on-year +1.14% -7.00% +11.11%
75th Percentile £60,313 £65,000 £63,750
90th Percentile £71,250 £75,000 £77,500
Wales median annual salary £45,000 £45,000 £48,000
% change year-on-year - -6.25% +10.34%

Service Management
Job Vacancy Trend in South Wales

Job postings citing Service Management as a proportion of all IT jobs advertised in South Wales.

Job vacancy trend for Service Management in South Wales

Service Management
Salary Trend in South Wales

3-month moving average salary quoted in jobs citing Service Management in South Wales.

Salary trend for Service Management in South Wales

Service Management
Salary Histogram in South Wales

Salary distribution for jobs citing Service Management in South Wales over the 6 months to 12 June 2024.

Salary histogram for Service Management in South Wales

Service Management
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the South Wales region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bridgend -7 20 £46,604 -
Cardiff -13 3 £60,500 +0.83% 7
Service Management
Wales

Service Management
Co-occurring Skills and Capabilities in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (17.39%) WebLogic
2 2 (8.70%) SAS
Business Applications
1 3 (13.04%) Remedy ITSM
Cloud Services
1 2 (8.70%) Azure
2 1 (4.35%) Azure DevOps
2 1 (4.35%) GCP
2 1 (4.35%) OpenShift
Database & Business Intelligence
1 4 (17.39%) Elasticsearch
1 4 (17.39%) RDBMS
1 4 (17.39%) Relational Database
1 4 (17.39%) SQL Server
Development Applications
1 1 (4.35%) IBM UrbanCode
General
1 8 (34.78%) Social Skills
2 5 (21.74%) Finance
3 4 (17.39%) Analytical Skills
3 4 (17.39%) Inclusion and Diversity
3 4 (17.39%) Local Government
3 4 (17.39%) Police
4 3 (13.04%) Public Sector
5 1 (4.35%) Banking
5 1 (4.35%) Presentation Skills
Job Titles
1 8 (34.78%) Architect
2 5 (21.74%) Senior
3 4 (17.39%) Analyst
3 4 (17.39%) Applications Specialist
3 4 (17.39%) Applications Support
3 4 (17.39%) Applications Support Analyst
3 4 (17.39%) Database Specialist
3 4 (17.39%) ICT Specialist
3 4 (17.39%) Senior Analyst
3 4 (17.39%) Senior Applications Support
3 4 (17.39%) Senior Applications Support Analyst
3 4 (17.39%) Senior Support Analyst
3 4 (17.39%) Support Analyst
4 3 (13.04%) ITSM Architect
4 3 (13.04%) Service Architect
4 3 (13.04%) ServiceNow Architect
5 2 (8.70%) Developer
5 2 (8.70%) ServiceNow Developer
5 2 (8.70%) Services Director
5 2 (8.70%) Solutions Architect
Libraries, Frameworks & Software Standards
1 4 (17.39%) J2EE
1 4 (17.39%) Java EE
1 4 (17.39%) Spring
2 2 (8.70%) AngularJS
2 2 (8.70%) CSS
2 2 (8.70%) HTML
2 2 (8.70%) Twitter Bootstrap
2 2 (8.70%) Web Services
Miscellaneous
1 4 (17.39%) Management Information System
2 2 (8.70%) CMDB
2 2 (8.70%) Legacy Systems
2 2 (8.70%) Operational Technology
3 1 (4.35%) Enterprise Software
3 1 (4.35%) Public Cloud
Operating Systems
1 4 (17.39%) Unix
2 1 (4.35%) Linux
2 1 (4.35%) Windows
Processes & Methodologies
1 14 (60.87%) Actionable Insight
2 9 (39.13%) ITSM
3 8 (34.78%) ITIL
4 7 (30.43%) Project Management
5 6 (26.09%) Incident Management
5 6 (26.09%) Problem-Solving
5 6 (26.09%) Service Delivery
6 5 (21.74%) Mentoring
6 5 (21.74%) Process Improvement
7 4 (17.39%) Business Development
7 4 (17.39%) Capacity Planning
7 4 (17.39%) Containerisation
7 4 (17.39%) Continuous Improvement
7 4 (17.39%) Data Security
7 4 (17.39%) Enterprise Architecture
7 4 (17.39%) Enterprise Search
7 4 (17.39%) Impact Assessments
7 4 (17.39%) Information Management
7 4 (17.39%) Performance Optimisation
7 4 (17.39%) Performance Tuning
Programming Languages
1 5 (21.74%) SQL
2 4 (17.39%) Java
2 4 (17.39%) Shell Script
3 1 (4.35%) Groovy
Qualifications
1 10 (43.48%) SC Cleared
1 10 (43.48%) Security Cleared
2 7 (30.43%) Degree
Quality Assurance & Compliance
1 4 (17.39%) SLA
2 3 (13.04%) COBIT
Systems Management
1 4 (17.39%) OpenSSO
1 4 (17.39%) Single Sign-On
2 3 (13.04%) OpenView
3 1 (4.35%) Ansible
3 1 (4.35%) Progress Chef
3 1 (4.35%) Terraform
Vendors
1 7 (30.43%) Remedy
2 5 (21.74%) Microsoft
2 5 (21.74%) ServiceNow
3 4 (17.39%) Oracle
4 3 (13.04%) BMC
4 3 (13.04%) HP
5 1 (4.35%) Google
5 1 (4.35%) IBM
5 1 (4.35%) Salesforce