Customer Engagement Jobs in the South West

Customer Engagement
England > South West

The table below provides summary statistics for permanent job vacancies advertised in the South West requiring Customer Engagement skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Engagement over the 6 months leading up to 13 June 2024, comparing them to the same period in the previous two years.

6 months to
13 Jun 2024
Same period 2023 Same period 2022
Rank 238 219 277
Rank change year-on-year -19 +58 -23
Permanent jobs citing Customer Engagement 57 36 46
As % of all permanent jobs advertised in the South West 0.54% 0.56% 0.53%
As % of the Processes & Methodologies category 0.68% 0.59% 0.56%
Number of salaries quoted 27 12 29
10th Percentile £27,850 £35,500 £26,250
25th Percentile £31,250 £36,063 £51,250
Median annual salary (50th Percentile) £42,500 £53,750 £56,325
Median % change year-on-year -20.93% -4.57% +27.29%
75th Percentile £58,750 £63,750 £62,500
90th Percentile £60,000 £72,750 £73,750
England median annual salary £57,500 £67,500 £60,000
% change year-on-year -14.81% +12.50% -

All Process and Methodology Skills
South West

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the South West.

Permanent vacancies with a requirement for process or methodology skills 8,437 6,100 8,281
As % of all permanent jobs advertised in the South West 79.87% 94.60% 95.12%
Number of salaries quoted 5,959 3,496 4,999
10th Percentile £28,500 £30,500 £30,241
25th Percentile £37,500 £40,000 £37,750
Median annual salary (50th Percentile) £51,500 £53,519 £50,000
Median % change year-on-year -3.77% +7.04% +8.70%
75th Percentile £65,000 £69,675 £66,250
90th Percentile £80,000 £81,250 £80,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Customer Engagement
Job Vacancy Trend in the South West

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Customer Engagement in the South West

Customer Engagement
Salary Trend in the South West

3-month moving average salary quoted in jobs citing Customer Engagement in the South West.

Salary trend for Customer Engagement in the South West

Customer Engagement
Salary Histogram in the South West

Salary distribution for jobs citing Customer Engagement in the South West over the 6 months to 13 June 2024.

Salary histogram for Customer Engagement in the South West

Customer Engagement
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the South West region over the 6 months to 13 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Devon +6 20 £47,500 -13.64% 3
Bristol -17 20 £32,500 -38.10% 4
Gloucestershire -8 15 £23,500 -62.40% 2
Somerset -3 1 £15,000 -58.33% 2
Wiltshire -7 1 £47,500 +48.44% 4
Customer Engagement
England

Customer Engagement
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 8 (14.04%) Microsoft Office
Business Applications
1 3 (5.26%) Dynamics CRM
Cloud Services
1 17 (29.82%) Power Platform
2 16 (28.07%) Power Automate
3 12 (21.05%) SaaS
4 7 (12.28%) Dynamics 365
5 4 (7.02%) PowerApps
6 3 (5.26%) AWS
7 2 (3.51%) PaaS
8 1 (1.75%) Microsoft 365
8 1 (1.75%) Snowflake
Communications & Networking
1 16 (28.07%) 5G
1 16 (28.07%) SD-WAN
1 16 (28.07%) WAN
2 2 (3.51%) PBX
2 2 (3.51%) VoIP
Database & Business Intelligence
1 1 (1.75%) Data Warehouse
1 1 (1.75%) Power BI
Development Applications
1 2 (3.51%) Rational DOORS
General
1 30 (52.63%) Social Skills
2 16 (28.07%) Finance
3 12 (21.05%) Retail
4 10 (17.54%) Organisational Skills
5 8 (14.04%) Presentation Skills
6 6 (10.53%) Public Sector
7 2 (3.51%) Analytical Skills
7 2 (3.51%) Automotive
7 2 (3.51%) Digital Economy
7 2 (3.51%) Legal
7 2 (3.51%) Marketing
7 2 (3.51%) Telecoms
8 1 (1.75%) Billing
Job Titles
1 20 (35.09%) Consultant
2 16 (28.07%) GNSS Engineer
2 16 (28.07%) RF Engineer
3 12 (21.05%) Automation Consultant
3 12 (21.05%) Lead
3 12 (21.05%) Lead Consultant
4 7 (12.28%) Dynamics 365 Consultant
4 7 (12.28%) Functional Consultant
5 4 (7.02%) Integration Manager
5 4 (7.02%) IT Manager
5 4 (7.02%) Project Manager
6 3 (5.26%) Administrator
7 2 (3.51%) Analyst
7 2 (3.51%) Architect
7 2 (3.51%) Data Analyst
7 2 (3.51%) IT Project Manager
7 2 (3.51%) Project Administrator
7 2 (3.51%) Senior Analyst
7 2 (3.51%) Senior Data Analyst
7 2 (3.51%) Solutions Architect
Libraries, Frameworks & Software Standards
1 12 (21.05%) REST
Miscellaneous
1 8 (14.04%) GNSS
2 5 (8.77%) Onboarding
3 4 (7.02%) Self-Motivation
4 2 (3.51%) Blackberry
4 2 (3.51%) Video Conferencing
5 1 (1.75%) Insider Threat
5 1 (1.75%) Management Information System
5 1 (1.75%) Mobile App
Operating Systems
1 1 (1.75%) Android
1 1 (1.75%) Apple iOS
1 1 (1.75%) Windows
1 1 (1.75%) Windows 10
Processes & Methodologies
1 30 (52.63%) Project Delivery
2 22 (38.60%) Requirements Gathering
3 21 (36.84%) Mentoring
3 21 (36.84%) Problem-Solving
4 16 (28.07%) B2B
4 16 (28.07%) Test Assurance
4 16 (28.07%) Test Automation
5 14 (24.56%) Agile
5 14 (24.56%) Analytics
6 13 (22.81%) Coaching
7 12 (21.05%) Customer Requirements
7 12 (21.05%) Presales
7 12 (21.05%) Requirements Workshops
7 12 (21.05%) Task Automation
7 12 (21.05%) User Experience
7 12 (21.05%) Waterfall
8 10 (17.54%) Creative Thinking
9 8 (14.04%) Bill of Materials
10 7 (12.28%) Roadmaps
10 7 (12.28%) Translating Business Requirements
Programming Languages
1 3 (5.26%) Python
1 3 (5.26%) SQL
2 1 (1.75%) R
Qualifications
1 14 (24.56%) Degree
2 4 (7.02%) DBS Check
2 4 (7.02%) SC Cleared
2 4 (7.02%) Security Cleared
3 2 (3.51%) CCNP
3 2 (3.51%) Cisco Certification
3 2 (3.51%) DV Cleared
3 2 (3.51%) HND
3 2 (3.51%) TOGAF Certification
3 2 (3.51%) VMware Certified Professional (VCP)
4 1 (1.75%) CESG Certified Professional
4 1 (1.75%) CISA
4 1 (1.75%) CISM
4 1 (1.75%) CISSP
4 1 (1.75%) CompTIA Security+
4 1 (1.75%) ISO 27001 Lead Auditor
Quality Assurance & Compliance
1 1 (1.75%) Cyber Essentials
1 1 (1.75%) Cyber Essentials PLUS
1 1 (1.75%) ISO/IEC 27001
1 1 (1.75%) NCSC
1 1 (1.75%) QA
System Software
1 2 (3.51%) VMware Infrastructure
Systems Management
1 1 (1.75%) Computer Emergency Response Teams
Vendors
1 28 (49.12%) Microsoft
2 2 (3.51%) Avaya
2 2 (3.51%) Cisco
2 2 (3.51%) Ericsson
2 2 (3.51%) Google
2 2 (3.51%) IBM
2 2 (3.51%) Juniper
2 2 (3.51%) Nokia
2 2 (3.51%) Ribbon
2 2 (3.51%) VMware
3 1 (1.75%) Adobe
3 1 (1.75%) ServiceNow