Help Desk Support Jobs in the South West

Help Desk Support
England > South West

The median Help Desk Support salary in the South West is £23,577 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 281 235 322
Rank change year-on-year -46 +87 -37
Permanent jobs requiring a Help Desk Support 14 20 1
As % of all permanent jobs advertised in the South West 0.13% 0.31% 0.011%
As % of the Job Titles category 0.14% 0.35% 0.012%
Number of salaries quoted 14 4 1
10th Percentile - £23,875 -
25th Percentile £22,731 £24,438 £22,025
Median annual salary (50th Percentile) £23,577 £26,250 £23,050
Median % change year-on-year -10.18% +13.88% +9.76%
75th Percentile £24,000 £29,063 £24,075
90th Percentile - £31,875 -
England median annual salary £24,000 £26,000 £26,000
% change year-on-year -7.69% - +4.00%

All Permanent IT Job Vacancies
South West

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South West with a recognized job title 10,157 5,725 8,324
% of permanent jobs with a recognized job title 96.15% 88.79% 95.61%
Number of salaries quoted 7,334 3,659 5,114
10th Percentile £28,000 £30,000 £28,750
25th Percentile £37,000 £38,000 £37,500
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +11.11%
75th Percentile £64,750 £68,750 £65,500
90th Percentile £77,500 £80,000 £80,000
England median annual salary £52,500 £60,713 £60,000
% change year-on-year -13.53% +1.19% +9.09%

Help Desk Support
Job Vacancy Trend in the South West

Job postings that featured Help Desk Support in the job title as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Help Desk Support in the South West

Help Desk Support
Salary Trend in the South West

3-month moving average salary quoted in jobs citing Help Desk Support in the South West.

Salary trend for Help Desk Support in the South West

Help Desk Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the South West region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Dorset -36 12 £23,577 - 1
Bristol -10 1 £32,500 +20.37%
Devon - 1 £22,000 -
Help Desk Support
England

Help Desk Support Skill Set
Top 22 Co-occurring Skills and Capabilities in the South West

For the 6 months to 12 June 2024, Help Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region featuring Help Desk Support in the job title.

1 7 (50.00%) Customer Service
2 6 (42.86%) Billing
2 6 (42.86%) Telecoms
2 6 (42.86%) Time Management
3 1 (7.14%) Apple iOS
3 1 (7.14%) Process Improvement
3 1 (7.14%) Microsoft 365
3 1 (7.14%) Microsoft Intune
3 1 (7.14%) Finance
3 1 (7.14%) Service Management
3 1 (7.14%) Windows
3 1 (7.14%) LAN
3 1 (7.14%) WAN
3 1 (7.14%) VPN
3 1 (7.14%) SLA
3 1 (7.14%) Microsoft
3 1 (7.14%) Active Directory
3 1 (7.14%) HP
3 1 (7.14%) Apple
3 1 (7.14%) JIRA
3 1 (7.14%) ServiceCenter
3 1 (7.14%) Social Skills

Help Desk Support Skill Set
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (7.14%) Microsoft 365
Communications & Networking
1 1 (7.14%) LAN
1 1 (7.14%) VPN
1 1 (7.14%) WAN
Development Applications
1 1 (7.14%) JIRA
General
1 6 (42.86%) Billing
1 6 (42.86%) Telecoms
2 1 (7.14%) Finance
2 1 (7.14%) Social Skills
Operating Systems
1 1 (7.14%) Apple iOS
1 1 (7.14%) Windows
Processes & Methodologies
1 7 (50.00%) Customer Service
2 6 (42.86%) Time Management
3 1 (7.14%) Process Improvement
3 1 (7.14%) Service Management
Quality Assurance & Compliance
1 1 (7.14%) SLA
System Software
1 1 (7.14%) Active Directory
Systems Management
1 1 (7.14%) Microsoft Intune
1 1 (7.14%) ServiceCenter
Vendors
1 1 (7.14%) Apple
1 1 (7.14%) HP
1 1 (7.14%) Microsoft