Service Desk Management Jobs in the South West

Service Desk Management
England > South West

The table below provides summary statistics for permanent job vacancies advertised in the South West requiring Service Desk Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Desk Management over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 289 251 -
Rank change year-on-year -38 - -
Permanent jobs citing Service Desk Management 6 4 0
As % of all permanent jobs advertised in the South West 0.057% 0.062% -
As % of the Processes & Methodologies category 0.071% 0.066% -
Number of salaries quoted 3 4 0
10th Percentile £34,250 £35,900 -
25th Percentile £40,625 £36,125 -
Median annual salary (50th Percentile) £52,500 £38,750 -
Median % change year-on-year +35.48% - -
75th Percentile £53,750 £43,094 -
90th Percentile - £44,163 -
England median annual salary £49,375 £47,236 £37,250
% change year-on-year +4.53% +26.81% -16.76%

All Process and Methodology Skills
South West

Service Desk Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the South West.

Permanent vacancies with a requirement for process or methodology skills 8,437 6,100 8,281
As % of all permanent jobs advertised in the South West 79.87% 94.60% 95.12%
Number of salaries quoted 5,959 3,496 4,999
10th Percentile £28,500 £30,500 £30,241
25th Percentile £37,500 £40,000 £37,750
Median annual salary (50th Percentile) £51,500 £53,519 £50,000
Median % change year-on-year -3.77% +7.04% +8.70%
75th Percentile £65,000 £69,675 £66,250
90th Percentile £80,000 £81,250 £80,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Desk Management
Job Vacancy Trend in the South West

Job postings citing Service Desk Management as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Service Desk Management in the South West

Service Desk Management
Salary Trend in the South West

3-month moving average salary quoted in jobs citing Service Desk Management in the South West.

Salary trend for Service Desk Management in the South West

Service Desk Management
Salary Histogram in the South West

Salary distribution for jobs citing Service Desk Management in the South West over the 6 months to 12 June 2024.

Salary histogram for Service Desk Management in the South West

Service Desk Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Management within the South West region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cornwall - 3 - -
Bristol -10 1 £52,500 +40.00% 1
Gloucestershire - 1 £52,500 -
Somerset - 1 £30,000 -
Service Desk Management
England

Service Desk Management
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (33.33%) Azure
1 2 (33.33%) Entra ID
1 2 (33.33%) Microsoft 365
General
1 3 (50.00%) Telecoms
2 1 (16.67%) Social Skills
Job Titles
1 3 (50.00%) Service Desk Manager
1 3 (50.00%) Service Manager
1 3 (50.00%) Technical Manager
1 3 (50.00%) Technical Services Manager
2 2 (33.33%) IT Manager
2 2 (33.33%) Lead
2 2 (33.33%) Team Leader
3 1 (16.67%) IT Support
3 1 (16.67%) IT Support Manager
3 1 (16.67%) Service Desk Team Leader
3 1 (16.67%) Support Manager
3 1 (16.67%) Support Team Leader
Processes & Methodologies
1 4 (66.67%) Customer Service
1 4 (66.67%) ITIL
2 3 (50.00%) Case Management
2 3 (50.00%) Customer Experience
2 3 (50.00%) Incident Management
2 3 (50.00%) Line Management
2 3 (50.00%) Major Incident Management
2 3 (50.00%) Mentoring
2 3 (50.00%) Process Improvement
3 2 (33.33%) Performance Optimisation
4 1 (16.67%) Performance Metrics
4 1 (16.67%) Service Delivery
4 1 (16.67%) Ticket Management
Programming Languages
1 1 (16.67%) SQL
Qualifications
1 3 (50.00%) ITIL Certification
2 1 (16.67%) A+ Certification
2 1 (16.67%) Degree
Quality Assurance & Compliance
1 4 (66.67%) SLA
System Software
1 2 (33.33%) Active Directory
Systems Management
1 2 (33.33%) Microsoft Intune
Vendors
1 2 (33.33%) Microsoft
2 1 (16.67%) Cisco
2 1 (16.67%) Meraki