Senior Technical Support Jobs in the UK excluding London

Senior Technical Support
UK > UK excluding London

The median Senior Technical Support salary in the UK excluding London is £45,000 per year according to job vacancies posted during the 6 months to 2 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 701 718 858
Rank change year-on-year +17 +140 -154
Permanent jobs requiring a Senior Technical Support 69 15 5
As % of all permanent jobs advertised in the UK excluding London 0.091% 0.027% 0.007%
As % of the Job Titles category 0.095% 0.030% 0.007%
Number of salaries quoted 64 7 5
10th Percentile £31,250 - £32,600
25th Percentile £35,274 £28,894 £32,750
Median annual salary (50th Percentile) £45,000 £29,936 £37,000
Median % change year-on-year +50.32% -19.09% +29.82%
75th Percentile £53,750 £30,978 £40,000
90th Percentile £65,000 £43,587 £57,250
UK median annual salary £45,000 £29,936 £46,972
% change year-on-year +50.32% -36.27% +10.52%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 72,397 50,271 70,852
% of permanent jobs with a recognized job title 94.99% 88.93% 95.67%
Number of salaries quoted 50,949 29,577 42,673
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,500 £50,238
Median % change year-on-year -6.54% +6.49% +5.76%
75th Percentile £63,750 £68,750 £67,000
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Senior Technical Support
Job Vacancy Trend in the UK excluding London

Job postings that featured Senior Technical Support in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Senior Technical Support in the UK excluding London

Senior Technical Support
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Senior Technical Support in the UK excluding London.

Salary trend for Senior Technical Support in the UK excluding London

Senior Technical Support
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Senior Technical Support in the UK excluding London over the 6 months to 2 June 2024.

Salary histogram for Senior Technical Support in the UK excluding London

Senior Technical Support
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Technical Support within the UK excluding London region over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +55 31 £40,000 +33.62% 1
North West +10 30 £40,000 +33.62% 1
South East +4 20 £60,000 -
Midlands - 9 £45,000 - 3
West Midlands - 8 £45,000 - 2
Scotland - 4 - -
Isle of Man - 4 £52,500 -
Yorkshire - 1 £33,000 -
East Midlands - 1 £52,500 - 1
South West - 1 £31,000 -
Senior Technical Support
UK

Senior Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 2 June 2024, Senior Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Senior Technical Support in the job title.

1 36 (52.17%) Windows
2 22 (31.88%) ITIL
2 22 (31.88%) Active Directory
3 21 (30.43%) Microsoft 365
4 19 (27.54%) Windows Server
5 18 (26.09%) Microsoft
6 17 (24.64%) TCP/IP
7 14 (20.29%) Azure
7 14 (20.29%) Entra ID
7 14 (20.29%) Linux
7 14 (20.29%) Customer Service
8 13 (18.84%) OOP
8 13 (18.84%) OO
8 13 (18.84%) Python
8 13 (18.84%) XHTML
8 13 (18.84%) Unix
8 13 (18.84%) MySQL
8 13 (18.84%) Oracle
8 13 (18.84%) HTML
8 13 (18.84%) Java
8 13 (18.84%) JavaScript
8 13 (18.84%) Perl
8 13 (18.84%) CSS
8 13 (18.84%) JDBC
8 13 (18.84%) SOAP
8 13 (18.84%) Web Services
8 13 (18.84%) XML
8 13 (18.84%) ODBC
8 13 (18.84%) Business Intelligence
8 13 (18.84%) SharePoint

Senior Technical Support Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (18.84%) Microsoft Exchange
1 13 (18.84%) SharePoint
Cloud Services
1 21 (30.43%) Microsoft 365
2 14 (20.29%) Azure
2 14 (20.29%) Entra ID
3 13 (18.84%) OneDrive
4 5 (7.25%) GCP
5 1 (1.45%) AWS
Communications & Networking
1 17 (24.64%) TCP/IP
2 13 (18.84%) SNMP
2 13 (18.84%) SSH
3 10 (14.49%) Firewall
4 9 (13.04%) DNS
5 8 (11.59%) WAN
6 5 (7.25%) IPsec
6 5 (7.25%) SAN
6 5 (7.25%) SSL
6 5 (7.25%) VoIP
6 5 (7.25%) VPN
7 4 (5.80%) DHCP
7 4 (5.80%) iSCSI
7 4 (5.80%) VLAN
8 3 (4.35%) Wireless
9 1 (1.45%) DKIM
9 1 (1.45%) DMARC
9 1 (1.45%) NAS
Database & Business Intelligence
1 13 (18.84%) MySQL
1 13 (18.84%) Relational Database
2 1 (1.45%) SQL Server
Development Applications
1 13 (18.84%) Eclipse
General
1 5 (7.25%) Documentation Skills
2 4 (5.80%) Analytical Skills
2 4 (5.80%) Billing
2 4 (5.80%) Electronics
2 4 (5.80%) Public Sector
2 4 (5.80%) Social Skills
2 4 (5.80%) Telecoms
3 1 (1.45%) Organisational Skills
Libraries, Frameworks & Software Standards
1 13 (18.84%) Ajax
1 13 (18.84%) AngularJS
1 13 (18.84%) CSS
1 13 (18.84%) HTML
1 13 (18.84%) JDBC
1 13 (18.84%) ODBC
1 13 (18.84%) REST
1 13 (18.84%) SOAP
1 13 (18.84%) Web Services
1 13 (18.84%) XHTML
1 13 (18.84%) XML
2 1 (1.45%) LDAP
Miscellaneous
1 13 (18.84%) CMDB
1 13 (18.84%) Driving Licence
2 12 (17.39%) Data Centre
3 8 (11.59%) Onboarding
4 5 (7.25%) Data Protection Act
4 5 (7.25%) Fat Client
4 5 (7.25%) Management Information System
4 5 (7.25%) Thin Client
5 3 (4.35%) CCTV
6 1 (1.45%) Public Cloud
6 1 (1.45%) Robotics
Operating Systems
1 36 (52.17%) Windows
2 19 (27.54%) Windows Server
3 14 (20.29%) Linux
4 13 (18.84%) Unix
5 4 (5.80%) Mac OS
5 4 (5.80%) Windows 10
Processes & Methodologies
1 22 (31.88%) ITIL
2 14 (20.29%) Customer Service
3 13 (18.84%) Business Intelligence
3 13 (18.84%) Data Extraction
3 13 (18.84%) Database Tuning
3 13 (18.84%) ITSM
3 13 (18.84%) Mentoring
3 13 (18.84%) Network Management
3 13 (18.84%) OO
3 13 (18.84%) OOP
4 9 (13.04%) Disaster Recovery
5 8 (11.59%) Cybersecurity
6 6 (8.70%) Change Control
6 6 (8.70%) Data Protection
7 5 (7.25%) Computer Science
7 5 (7.25%) CRM
7 5 (7.25%) Mobile Device Management
7 5 (7.25%) Patch Management
7 5 (7.25%) Presales
7 5 (7.25%) Root Cause Analysis
Programming Languages
1 13 (18.84%) Java
1 13 (18.84%) JavaScript
1 13 (18.84%) Perl
1 13 (18.84%) PowerShell
1 13 (18.84%) Python
2 4 (5.80%) SQL
Qualifications
1 13 (18.84%) Degree
2 5 (7.25%) ITIL Certification
3 4 (5.80%) Azure Certification
3 4 (5.80%) CCNA
3 4 (5.80%) CESG Certified Professional
3 4 (5.80%) Cisco Certification
3 4 (5.80%) Citrix Certification
3 4 (5.80%) Computer Science Degree
3 4 (5.80%) MCITP
3 4 (5.80%) Microsoft Certification
3 4 (5.80%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 5 (7.25%) GDPR
1 5 (7.25%) ISO/IEC 27001
1 5 (7.25%) SLA
System Software
1 22 (31.88%) Active Directory
2 9 (13.04%) Hyper-V
3 5 (7.25%) VMware Infrastructure
4 4 (5.80%) NFS
4 4 (5.80%) vSphere
4 4 (5.80%) XenApp
4 4 (5.80%) XenDesktop
5 1 (1.45%) VMware ESXi
Systems Management
1 13 (18.84%) WMI
2 5 (7.25%) Microsoft Intune
3 1 (1.45%) SCCM
Vendors
1 18 (26.09%) Microsoft
2 13 (18.84%) Oracle
2 13 (18.84%) Splunk
3 10 (14.49%) VMware
4 4 (5.80%) Cisco
4 4 (5.80%) Citrix
4 4 (5.80%) ConnectWise
4 4 (5.80%) Google