Service Management Jobs in Wiltshire

Service Management
South West > Wiltshire

The table below provides summary statistics for permanent job vacancies advertised in Wiltshire requiring Service Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Management over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 35 47 55
Rank change year-on-year +12 +8 -8
Permanent jobs citing Service Management 70 41 69
As % of all permanent jobs advertised in Wiltshire 4.67% 4.71% 5.99%
As % of the Processes & Methodologies category 5.93% 5.15% 6.26%
Number of salaries quoted 50 27 28
10th Percentile £22,750 £30,760 £24,075
25th Percentile £30,000 £41,250 £25,938
Median annual salary (50th Percentile) £48,250 £50,000 £45,000
Median % change year-on-year -3.50% +11.11% -
75th Percentile £55,000 £57,500 £45,938
90th Percentile £62,200 £64,500 £65,750
South West median annual salary £46,958 £45,150 £45,000
% change year-on-year +4.00% +0.33% +1.12%

All Process and Methodology Skills
Wiltshire

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Wiltshire.

Permanent vacancies with a requirement for process or methodology skills 1,181 796 1,102
As % of all permanent jobs advertised in Wiltshire 78.73% 91.49% 95.66%
Number of salaries quoted 843 444 613
10th Percentile £27,500 £31,250 £30,500
25th Percentile £35,269 £40,000 £36,750
Median annual salary (50th Percentile) £50,000 £50,000 £47,500
Median % change year-on-year - +5.26% -5.00%
75th Percentile £62,500 £67,500 £63,750
90th Percentile £75,000 £75,000 £75,000
South West median annual salary £51,500 £53,519 £50,000
% change year-on-year -3.77% +7.04% +8.70%

Service Management
Job Vacancy Trend in Wiltshire

Job postings citing Service Management as a proportion of all IT jobs advertised in Wiltshire.

Job vacancy trend for Service Management in Wiltshire

Service Management
Salary Trend in Wiltshire

3-month moving average salary quoted in jobs citing Service Management in Wiltshire.

Salary trend for Service Management in Wiltshire

Service Management
Salary Histogram in Wiltshire

Salary distribution for jobs citing Service Management in Wiltshire over the 6 months to 12 June 2024.

Salary histogram for Service Management in Wiltshire

Service Management
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Wiltshire region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Swindon +1 22 £50,000 - 3
Salisbury +7 14 £41,250 -8.33% 5
Corsham -13 6 £70,000 +114.07% 3
Chippenham -4 3 £23,500 -41.25% 1
Service Management
South West

Service Management
Co-occurring Skills and Capabilities in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (17.14%) SharePoint
2 7 (10.00%) Confluence
3 5 (7.14%) SharePoint 2010
3 5 (7.14%) SharePoint 2013
4 4 (5.71%) ArcGIS
5 2 (2.86%) Microsoft Exchange
Applications
1 17 (24.29%) Microsoft Office
2 4 (5.71%) Microsoft Project
Business Applications
1 3 (4.29%) Maximo
2 1 (1.43%) Remedy ITSM
Cloud Services
1 16 (22.86%) Microsoft 365
2 7 (10.00%) Dynamics 365
3 5 (7.14%) AWS
3 5 (7.14%) Azure
3 5 (7.14%) Nutanix
3 5 (7.14%) OpenShift
4 4 (5.71%) Microsoft Copilot
4 4 (5.71%) Miro
5 1 (1.43%) Power Platform
Communications & Networking
1 7 (10.00%) ADSL
2 6 (8.57%) LAN
2 6 (8.57%) WAN
3 5 (7.14%) WLAN
4 2 (2.86%) Skype
5 1 (1.43%) TCP/IP
Database & Business Intelligence
1 5 (7.14%) MySQL
1 5 (7.14%) SQL Server
2 1 (1.43%) Power BI
Development Applications
1 11 (15.71%) JIRA
2 2 (2.86%) MSI
General
1 27 (38.57%) Social Skills
2 14 (20.00%) Inclusion and Diversity
3 9 (12.86%) Back Office
4 7 (10.00%) Aerospace
5 6 (8.57%) Analytical Skills
6 3 (4.29%) Organisational Skills
7 2 (2.86%) Games
7 2 (2.86%) Public Sector
7 2 (2.86%) Retail
8 1 (1.43%) Legal
Job Titles
1 20 (28.57%) IT Technician
2 19 (27.14%) IT Support
3 16 (22.86%) IT Support Technician
3 16 (22.86%) Support Technician
4 12 (17.14%) Infrastructure Engineer
5 9 (12.86%) Analyst
6 8 (11.43%) Lead
7 5 (7.14%) 3rd Line Engineer
7 5 (7.14%) 3rd Line Infrastructure Engineer
7 5 (7.14%) Backup Engineer
7 5 (7.14%) Backup Infrastructure Engineer
7 5 (7.14%) Storage and Backup Engineer
7 5 (7.14%) Storage Engineer
8 4 (5.71%) Business Manager
8 4 (5.71%) Business Systems Manager
8 4 (5.71%) Delivery Manager
8 4 (5.71%) IT Manager
8 4 (5.71%) Project Manager
8 4 (5.71%) Service Desk Team Leader
8 4 (5.71%) Team Leader
Libraries, Frameworks & Software Standards
1 4 (5.71%) ADO
2 2 (2.86%) EDI
Miscellaneous
1 23 (32.86%) Driving Licence
2 18 (25.71%) Management Information System
3 14 (20.00%) Self-Motivation
4 5 (7.14%) EMC VNX
4 5 (7.14%) Fat Client
4 5 (7.14%) Public Cloud
4 5 (7.14%) Thin Client
5 3 (4.29%) Data Centre
5 3 (4.29%) Product Ownership
6 2 (2.86%) PKI
Operating Systems
1 43 (61.43%) Windows
2 31 (44.29%) Windows 10
3 8 (11.43%) Windows Server
4 7 (10.00%) Linux
5 6 (8.57%) Windows Server 2016
6 5 (7.14%) Windows 7
6 5 (7.14%) Windows Server 2019
7 4 (5.71%) Windows Server 2012
8 1 (1.43%) CentOS
8 1 (1.43%) Red Hat Enterprise Linux
8 1 (1.43%) Unix
Processes & Methodologies
1 52 (74.29%) ITIL
2 29 (41.43%) ITSM
3 27 (38.57%) Problem-Solving
4 22 (31.43%) Configuration Management
5 19 (27.14%) Change Management
5 19 (27.14%) Service Delivery
6 15 (21.43%) Information Security
7 14 (20.00%) Customer Service
8 12 (17.14%) Continuous Improvement
8 12 (17.14%) Infrastructure Engineering
9 11 (15.71%) Project Delivery
9 11 (15.71%) Project Management
10 9 (12.86%) Incident Management
11 8 (11.43%) Software Licensing
12 6 (8.57%) Business Analysis
12 6 (8.57%) Critical Thinking
12 6 (8.57%) Mentoring
13 5 (7.14%) Asset Management
13 5 (7.14%) Software Testing
13 5 (7.14%) User Acceptance Testing
Programming Languages
1 4 (5.71%) C#
1 4 (5.71%) Java
1 4 (5.71%) PowerShell
1 4 (5.71%) Python
2 2 (2.86%) SQL
Qualifications
1 46 (65.71%) Security Cleared
2 36 (51.43%) SC Cleared
3 15 (21.43%) A+ Certification
4 12 (17.14%) Degree
5 8 (11.43%) DV Cleared
6 4 (5.71%) APMG
6 4 (5.71%) BPSS Clearance
6 4 (5.71%) PMI Certification
6 4 (5.71%) PMP
7 3 (4.29%) Computer Science Degree
7 3 (4.29%) CSPO
7 3 (4.29%) IIBA
7 3 (4.29%) ITIL Foundation Certificate
8 2 (2.86%) ISEB
8 2 (2.86%) ISTQB Foundation Certification
8 2 (2.86%) MCSE
8 2 (2.86%) Microsoft Certification
9 1 (1.43%) DBS Check
9 1 (1.43%) PRINCE2 Certification
Quality Assurance & Compliance
1 5 (7.14%) QA
2 4 (5.71%) SLA
System Software
1 30 (42.86%) Active Directory
2 10 (14.29%) VMware Infrastructure
3 6 (8.57%) VMware ESXi
4 5 (7.14%) Docker
4 5 (7.14%) Hyper-V
5 2 (2.86%) Microsoft App-V
6 1 (1.43%) vSphere
Systems Management
1 10 (14.29%) SCCM
2 6 (8.57%) Nagios
3 5 (7.14%) Ansible
3 5 (7.14%) EMC NetWorker
3 5 (7.14%) Kubernetes
3 5 (7.14%) vCenter Server
4 2 (2.86%) Icinga
4 2 (2.86%) WSUS
Vendors
1 49 (70.00%) Microsoft
2 11 (15.71%) VMware
3 9 (12.86%) Citrix
3 9 (12.86%) ServiceNow
4 7 (10.00%) Salesforce
4 7 (10.00%) SolarWinds
5 6 (8.57%) EMC
5 6 (8.57%) Veeam
6 5 (7.14%) Aruba
6 5 (7.14%) Meraki
6 5 (7.14%) Red Hat
7 4 (5.71%) ESRI
8 3 (4.29%) IBM
9 2 (2.86%) Cisco
10 1 (1.43%) Fortinet
10 1 (1.43%) Juniper
10 1 (1.43%) Remedy