SLA Jobs in Worcestershire

Service Level Agreement (SLA)
West Midlands > Worcestershire

The table below provides summary statistics for permanent job vacancies advertised in Worcestershire requiring SLA skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited SLA over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 36 23 44
Rank change year-on-year -13 +21 +18
Permanent jobs citing SLA 19 8 4
As % of all permanent jobs advertised in Worcestershire 3.29% 5.03% 1.29%
As % of the Quality Assurance & Compliance category 32.20% 42.11% 8.33%
Number of salaries quoted 19 6 1
10th Percentile - £26,875 -
25th Percentile - £30,938 £25,750
Median annual salary (50th Percentile) £25,000 £42,500 £26,500
Median % change year-on-year -41.18% +60.38% -37.65%
75th Percentile £32,500 £46,355 £27,250
90th Percentile £33,590 £47,362 -
West Midlands median annual salary £28,119 £37,500 £39,000
% change year-on-year -25.02% -3.85% +11.43%

All Quality Assurance and Compliance Skills
Worcestershire

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in Worcestershire.

Permanent vacancies with a requirement for quality assurance or compliance skills 59 19 48
As % of all permanent jobs advertised in Worcestershire 10.21% 11.95% 15.43%
Number of salaries quoted 53 17 37
10th Percentile £25,000 £26,250 £24,950
25th Percentile £27,500 £26,602 £37,500
Median annual salary (50th Percentile) £30,000 £42,500 £47,500
Median % change year-on-year -29.41% -10.53% -4.52%
75th Percentile £57,500 £52,001 £58,250
90th Percentile - £58,250 £59,629
West Midlands median annual salary £53,000 £52,000 £47,500
% change year-on-year +1.92% +9.47% +1.76%

SLA
Job Vacancy Trend in Worcestershire

Job postings citing SLA as a proportion of all IT jobs advertised in Worcestershire.

Job vacancy trend for SLA in Worcestershire

SLA
Salary Trend in Worcestershire

3-month moving average salary quoted in jobs citing SLA in Worcestershire.

Salary trend for SLA in Worcestershire

SLA
Salary Histogram in Worcestershire

Salary distribution for jobs citing SLA in Worcestershire over the 6 months to 12 June 2024.

Salary histogram for SLA in Worcestershire

SLA
Job Locations in Worcestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Worcestershire region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Redditch - 13 £25,000 - 1
Bromsgrove -7 2 £30,581 +1.94%
Worcester -14 2 £66,500 +44.88% 1
SLA
West Midlands

SLA
Co-occurring Skills and Capabilities in Worcestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (10.53%) Microsoft Office
Cloud Services
1 12 (63.16%) SaaS
2 1 (5.26%) Azure
Communications & Networking
1 2 (10.53%) Wi-Fi
2 1 (5.26%) Network Security
2 1 (5.26%) Wireless
Development Applications
1 12 (63.16%) JIRA
General
1 16 (84.21%) Social Skills
2 12 (63.16%) Analytical Skills
3 2 (10.53%) Retail
3 2 (10.53%) Social Housing
Job Titles
1 12 (63.16%) Analyst
1 12 (63.16%) Service Analyst
1 12 (63.16%) Service Desk Analyst
2 2 (10.53%) ICT Assistant
2 2 (10.53%) ICT Officer
2 2 (10.53%) IT Support
3 1 (5.26%) Head of IT
3 1 (5.26%) Head of IT Services
3 1 (5.26%) IT Technician
3 1 (5.26%) Service Desk Technician
3 1 (5.26%) Support Engineer
3 1 (5.26%) Technical Engineer
3 1 (5.26%) Technical Support
3 1 (5.26%) Technical Support Engineer
Miscellaneous
1 12 (63.16%) Team-Oriented Environment
2 2 (10.53%) Onboarding
3 1 (5.26%) CCTV
3 1 (5.26%) Data Centre
3 1 (5.26%) Public Cloud
Operating Systems
1 2 (10.53%) Apple iOS
Processes & Methodologies
1 14 (73.68%) Customer Service
2 12 (63.16%) CRM
2 12 (63.16%) Problem-Solving
3 3 (15.79%) Agile
3 3 (15.79%) ITIL
4 2 (10.53%) Housing Management
5 1 (5.26%) Asset Management
5 1 (5.26%) Budgeting
5 1 (5.26%) Continuous Improvement
5 1 (5.26%) Customer Engagement
5 1 (5.26%) Cybersecurity
5 1 (5.26%) Disaster Recovery
5 1 (5.26%) Infrastructure Transformation
5 1 (5.26%) IT Asset Management
5 1 (5.26%) ITSM
5 1 (5.26%) Project Management
5 1 (5.26%) Roadmaps
5 1 (5.26%) Security Architecture
5 1 (5.26%) Technology Strategy
5 1 (5.26%) Ticket Management
Qualifications
1 1 (5.26%) Degree
1 1 (5.26%) ITIL Certification
1 1 (5.26%) Microsoft Certification
Quality Assurance & Compliance
1 1 (5.26%) ISO 22301
1 1 (5.26%) ISO 9001
1 1 (5.26%) NIST
1 1 (5.26%) QA
Vendors
1 5 (26.32%) Microsoft
2 2 (10.53%) Apple