ITIL Jobs in the West Midlands

ITIL (Information Technology Infrastructure Library)
England > West Midlands

The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 23 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
23 May 2024
Same period 2023 Same period 2022
Rank 37 27 26
Rank change year-on-year -10 -1 -1
Permanent jobs citing ITIL 386 521 636
As % of all permanent jobs advertised in the West Midlands 5.06% 8.42% 8.55%
As % of the Processes & Methodologies category 6.16% 8.70% 8.93%
Number of salaries quoted 293 419 485
10th Percentile £25,800 £31,200 £26,639
25th Percentile £35,920 £36,250 £35,700
Median annual salary (50th Percentile) £47,500 £47,500 £45,000
Median % change year-on-year - +5.56% +5.88%
75th Percentile £62,200 £60,000 £56,000
90th Percentile £72,000 £71,250 £67,500
England median annual salary £48,000 £47,500 £47,500
% change year-on-year +1.05% - +3.26%

All Process and Methodology Skills
West Midlands

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 6,262 5,989 7,119
As % of all permanent jobs advertised in the West Midlands 82.02% 96.78% 95.67%
Number of salaries quoted 4,612 3,147 4,750
10th Percentile £26,250 £30,561 £31,237
25th Percentile £35,750 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +5.26%
75th Percentile £65,000 £67,500 £65,000
90th Percentile £77,500 £78,750 £78,750
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

ITIL
Job Vacancy Trend in the West Midlands

Job postings citing ITIL as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for ITIL in the West Midlands

ITIL
Salary Trend in the West Midlands

3-month moving average salary quoted in jobs citing ITIL in the West Midlands.

Salary trend for ITIL in the West Midlands

ITIL
Salary Histogram in the West Midlands

Salary distribution for jobs citing ITIL in the West Midlands over the 6 months to 23 May 2024.

Salary histogram for ITIL in the West Midlands

ITIL
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the West Midlands region over the 6 months to 23 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Birmingham -19 145 £53,000 +13.68% 26
Staffordshire -21 56 £40,000 - 18
Warwickshire +12 47 £55,000 +4.76% 17
Coventry +15 24 £42,500 +10.39% 5
Wolverhampton +13 18 £50,000 -7.41% 2
Solihull -8 12 £58,750 +64.34% 6
Wednesbury +7 9 £30,000 -14.29%
Shropshire -8 9 £37,500 -53.13% 1
Worcestershire -39 9 £30,581 -32.04% 2
Walsall - 7 £45,000 -
Dudley - 3 - -
Halesowen - 1 £38,000 -
Smethwick - 1 £42,500 -
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (7.51%) Microsoft Exchange
2 27 (6.99%) SharePoint
3 6 (1.55%) Apache
3 6 (1.55%) Confluence
3 6 (1.55%) IIS
4 5 (1.30%) WebSphere
5 3 (0.78%) IBM Notes
6 2 (0.52%) BizTalk Server
6 2 (0.52%) CMS
Applications
1 36 (9.33%) Microsoft Office
2 18 (4.66%) Microsoft Excel
Business Applications
1 7 (1.81%) NEC Housing
2 5 (1.30%) Dynamics CRM
3 3 (0.78%) Oracle EBS
4 2 (0.52%) Dynamics NAV
4 2 (0.52%) SAP Business One
5 1 (0.26%) Oracle ERP
5 1 (0.26%) PeopleSoft HCM
5 1 (0.26%) Remedy ITSM
Cloud Services
1 117 (30.31%) Microsoft 365
2 96 (24.87%) Azure
3 37 (9.59%) Entra ID
4 30 (7.77%) AWS
5 22 (5.70%) Power Platform
6 13 (3.37%) SaaS
7 12 (3.11%) Cloud Computing
8 6 (1.55%) Dynamics 365
8 6 (1.55%) IaaS
9 5 (1.30%) OneDrive
10 4 (1.04%) Power Automate
11 3 (0.78%) Google Workspace
12 2 (0.52%) PaaS
12 2 (0.52%) PowerApps
13 1 (0.26%) Azure Data Factory
13 1 (0.26%) Azure DevOps
13 1 (0.26%) dbt
13 1 (0.26%) GCP
13 1 (0.26%) OCI
13 1 (0.26%) Snowflake
Communications & Networking
1 40 (10.36%) Firewall
2 28 (7.25%) DNS
3 27 (6.99%) DHCP
4 23 (5.96%) Network Security
5 22 (5.70%) Wireless
6 19 (4.92%) SAN
7 18 (4.66%) SD-WAN
8 17 (4.40%) WAN
9 16 (4.15%) Intranet
10 12 (3.11%) VoIP
10 12 (3.11%) Wi-Fi
11 11 (2.85%) LAN
11 11 (2.85%) SNMP
12 10 (2.59%) TCP/IP
13 7 (1.81%) FTP
13 7 (1.81%) HTTP
13 7 (1.81%) SMTP
13 7 (1.81%) SSH
13 7 (1.81%) SSL
13 7 (1.81%) Telnet
Database & Business Intelligence
1 24 (6.22%) SQL Server
2 20 (5.18%) Power BI
3 8 (2.07%) Amazon RDS
3 8 (2.07%) Relational Database
4 7 (1.81%) Oracle Database
4 7 (1.81%) Oracle Database 12c
4 7 (1.81%) PostgreSQL
5 4 (1.04%) InfluxDB
6 3 (0.78%) SQL Server Reporting Services
7 2 (0.52%) Azure SQL Data Warehouse
7 2 (0.52%) Data Warehouse
7 2 (0.52%) SQL Server Integration Services
Development Applications
1 12 (3.11%) JIRA
2 3 (0.78%) Sonatype Nexus
3 2 (0.52%) GitLab
General
1 136 (35.23%) Social Skills
2 90 (23.32%) Finance
3 47 (12.18%) Retail
4 43 (11.14%) Analytical Skills
5 40 (10.36%) Inclusion and Diversity
6 21 (5.44%) Public Sector
7 16 (4.15%) Police
8 14 (3.63%) Documentation Skills
8 14 (3.63%) Manufacturing
9 12 (3.11%) Legal
10 11 (2.85%) Law
10 11 (2.85%) Local Government
11 10 (2.59%) Organisational Skills
12 9 (2.33%) Back Office
13 6 (1.55%) Social Housing
14 5 (1.30%) Spanish Language
15 4 (1.04%) Fire and Rescue
15 4 (1.04%) Presentation Skills
15 4 (1.04%) Telecoms
16 3 (0.78%) Norwegian Language
Job Titles
1 81 (20.98%) Analyst
2 48 (12.44%) IT Manager
3 43 (11.14%) Senior
4 40 (10.36%) IT Engineer
5 37 (9.59%) IT Support
5 37 (9.59%) Lead
6 33 (8.55%) Support Engineer
7 30 (7.77%) Service Manager
8 29 (7.51%) IT Support Engineer
9 28 (7.25%) Infrastructure Engineer
10 22 (5.70%) IT Analyst
11 21 (5.44%) Service Analyst
12 19 (4.92%) Network Engineer
13 17 (4.40%) Technical Support
14 14 (3.63%) Delivery Manager
14 14 (3.63%) Infrastructure Manager
15 13 (3.37%) Senior Network Engineer
15 13 (3.37%) Team Leader
16 12 (3.11%) Operations Engineer
16 12 (3.11%) Technical Leader
Libraries, Frameworks & Software Standards
1 20 (5.18%) .NET
2 18 (4.66%) EDI
3 8 (2.07%) cXML
3 8 (2.07%) EDIFACT
4 6 (1.55%) .NET Framework
4 6 (1.55%) XML
5 1 (0.26%) Oracle Fusion
Miscellaneous
1 30 (7.77%) Data Centre
2 29 (7.51%) Management Information System
3 26 (6.74%) Driving Licence
4 24 (6.22%) Self-Motivation
5 16 (4.15%) Product Ownership
6 12 (3.11%) Onboarding
6 12 (3.11%) PKI
7 11 (2.85%) CMDB
7 11 (2.85%) Fat Client
7 11 (2.85%) Thin Client
8 8 (2.07%) TRADACOMS
9 7 (1.81%) EFT
9 7 (1.81%) EPoS
10 6 (1.55%) Security Operations Centre
11 5 (1.30%) Security Posture
12 4 (1.04%) Cyber Threat
12 4 (1.04%) Private Cloud
12 4 (1.04%) Virtual Team
13 3 (0.78%) Hybrid Cloud
13 3 (0.78%) Public Cloud
Operating Systems
1 111 (28.76%) Windows
2 51 (13.21%) Windows Server
3 21 (5.44%) Windows 10
4 11 (2.85%) Linux
5 10 (2.59%) Unix
6 5 (1.30%) SUSE
6 5 (1.30%) SUSE Linux Enterprise Server
6 5 (1.30%) Windows 7
6 5 (1.30%) Windows Server 2016
6 5 (1.30%) Windows Server 2019
7 4 (1.04%) VMS
7 4 (1.04%) Windows Server 2003
7 4 (1.04%) Windows Server 2012
8 3 (0.78%) Android
9 2 (0.52%) Apple iOS
10 1 (0.26%) Debian
10 1 (0.26%) Oracle Linux
10 1 (0.26%) Scientific Linux
10 1 (0.26%) Ubuntu
10 1 (0.26%) Windows 8
Processes & Methodologies
1 95 (24.61%) Problem-Solving
2 88 (22.80%) Service Delivery
3 87 (22.54%) Agile
4 76 (19.69%) Service Management
5 70 (18.13%) ITSM
6 68 (17.62%) Customer Service
7 59 (15.28%) Change Management
8 54 (13.99%) Infrastructure Engineering
9 53 (13.73%) Continuous Improvement
10 52 (13.47%) Line Management
11 50 (12.95%) Roadmaps
12 48 (12.44%) Project Delivery
13 45 (11.66%) Problem Management
14 38 (9.84%) Cybersecurity
14 38 (9.84%) Incident Management
15 36 (9.33%) Project Management
16 30 (7.77%) Mentoring
17 29 (7.51%) Asset Management
18 27 (6.99%) Digital Strategy
19 24 (6.22%) IT Strategy
Programming Languages
1 30 (7.77%) PowerShell
2 26 (6.74%) SQL
3 8 (2.07%) ActionScript
3 8 (2.07%) ActionScript 2.0
4 4 (1.04%) Python
5 3 (0.78%) C
6 1 (0.26%) Data Analysis Expressions
6 1 (0.26%) JavaScript
6 1 (0.26%) T-SQL
6 1 (0.26%) VBScript
Qualifications
1 67 (17.36%) Degree
2 44 (11.40%) Security Cleared
3 34 (8.81%) SC Cleared
4 33 (8.55%) ITIL Certification
5 21 (5.44%) Cisco Certification
6 19 (4.92%) CCNA
7 17 (4.40%) CCNP
7 17 (4.40%) Microsoft Certification
8 11 (2.85%) DV Cleared
9 10 (2.59%) Computer Science Degree
10 8 (2.07%) AWS Certification
10 8 (2.07%) Azure Certification
10 8 (2.07%) BPSS Clearance
10 8 (2.07%) CCSA
10 8 (2.07%) MCSE
10 8 (2.07%) Oracle Certification
11 7 (1.81%) MCSA
12 6 (1.55%) A+ Certification
13 5 (1.30%) PMI Certification
13 5 (1.30%) PMP
Quality Assurance & Compliance
1 37 (9.59%) Cyber Essentials
1 37 (9.59%) SLA
2 23 (5.96%) QA
3 17 (4.40%) GDPR
4 15 (3.89%) Accessibility
5 8 (2.07%) ISO/IEC 20000
5 8 (2.07%) Sarbanes-Oxley
6 6 (1.55%) ISO/IEC 27001
7 5 (1.30%) NIST
8 4 (1.04%) PMO
9 3 (0.78%) GRC
10 2 (0.52%) PCI DSS
11 1 (0.26%) Data Quality
11 1 (0.26%) ISO 22301
11 1 (0.26%) ISO 9001
System Software
1 93 (24.09%) Active Directory
2 35 (9.07%) VMware Infrastructure
3 16 (4.15%) Hyper-V
4 12 (3.11%) Docker
5 11 (2.85%) VMware ESXi
6 5 (1.30%) Firmware
6 5 (1.30%) vSphere
7 4 (1.04%) pfSense
8 2 (0.52%) BitLocker
8 2 (0.52%) Virtual Desktop
9 1 (0.26%) Terminal Services
9 1 (0.26%) VMware Server
9 1 (0.26%) VMware Workstation
9 1 (0.26%) XenApp
9 1 (0.26%) XenDesktop
Systems Management
1 27 (6.99%) SCCM
1 27 (6.99%) Terraform
2 19 (4.92%) Microsoft Intune
3 12 (3.11%) Kubernetes
4 9 (2.33%) Ansible
5 8 (2.07%) Single Sign-On
6 7 (1.81%) vCenter Server
7 5 (1.30%) SCOM
7 5 (1.30%) Tivoli Storage Manager
8 4 (1.04%) Grafana
9 3 (0.78%) Nagios
10 1 (0.26%) Failover Clustering
10 1 (0.26%) NetBackup
Vendors
1 155 (40.16%) Microsoft
2 62 (16.06%) VMware
3 46 (11.92%) ServiceNow
4 45 (11.66%) Cisco
5 21 (5.44%) Citrix
5 21 (5.44%) Sophos
6 17 (4.40%) Dell
6 17 (4.40%) HP
6 17 (4.40%) Veeam
7 16 (4.15%) CheckPoint
8 11 (2.85%) IBM
8 11 (2.85%) Oracle
9 9 (2.33%) Meraki
9 9 (2.33%) Zerto
10 8 (2.07%) Apple
10 8 (2.07%) Fortinet
11 7 (1.81%) Globalscape
11 7 (1.81%) NEC
11 7 (1.81%) Nimble Storage
11 7 (1.81%) Salesforce