Excellent customer service skills Strong and confident presentation skills Professional verbal and written communication skills Strong SCCM 2012 knowledge DESIRABLE SKILLS/QUALIFICATIONS: ServiceNow ITIL Foundation Application virtualization (Microsoft APP-V) Fundamental knowledge across Windows Operating Systems MS SCCM 2012 As an Employee you will benefit from: Flexible benefits including more »
Excellent customer service skills • Strong and confident presentation skills • Professional verbal and written communication skills • Strong SCCM 2012 knowledge DESIRABLE SKILLS/QUALIFICATIONS: • ServiceNow • ITIL Foundation • Application virtualization (Microsoft APP-V) • Fundamental knowledge across Windows Operating Systems • MS SCCM 2012 If you have the skill required, apply now more »
of backup and restore products (EMC, Veeam). Understanding of networking (LAN/WAN), ideally with Cisco, Juniper, or Fortinet. Experience working within an ITIL environment and supervising or mentoring a team. Benefits: A position as a Service Desk Deputy Shift Lead comes with an array of benefits: Annual professional more »
University Hospitals Birmingham NHS Foundation Trust
subject acquired through a Masters level degree or equivalent level of theory/knowledge, experience and expertise. *Demonstrable Continuing relevant training and professional development. *ITIL Foundation. *ITIL Practitioner: Problem Management. *ITIL Lifecycle Certificate in Service Transition. Desirable *ITIL Manager in Service Management or ITIL Expert in Service Management. *Prince2, MSP … strong understanding of project methodologies such as Prince 2/Agile. *Significant experience working within a complex ICT Service environment with proven staff management. *ITIL Service Level Management experience. *Experience of ITIL Service Operations Management processes including Service Desk, Incident, Request Fulfilment, Application, Problem and Change Management. *Experience in managing … fast-paced environment. *Experience developing strategies, policies, standards, and guidelines. *Experience with working across a complex multi supplier environment. *Strong capabilities in ITSM tooling. *ITIL Service Management & Service Operation Methodology. *IT Service Strategy and Design. *Understanding of ICT issues and its application within the NHS and/or similar user more »
SKILLS/QUALIFICATIONS: • Azure Cloud/Oracle Cloud • Left Hand Storage • EMC Networker/Unity • HPe 3PAR, SAN, MSA and StoreOnce • Project Management experience • ITIL Foundation and Transition • Skilled CCNA/CCNP • Linux knowledge and understanding If you have the skills required, please apply now more »
North London, London, United Kingdom Hybrid / WFH Options
Rushworth Associates Ltd
systems, mobile phones, tablets & other user computing devices & printers. Unified communication & VoIP Technology & some knowledge of Telephony solutions. Youll have relevant IT experience including ITIL, CCNA, possibly CMSS, Microsoft & Azure certifications or a Degree, preferably in Computer Science, and have migrated from on-prem to public Cloud with a solid more »
with problem solving involving hardware, involving hardware, software, and networks. Certification requirements Preferred MCP/MSCE/MSCA or HDI CSS or Cisco certification ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred Education requirements Total: 3-4 years of university education post more »
or equivalent or experience. Desirable ITIL4 Foundation - IT Service Management Certification MSCE accreditation VMWARE accreditation Project management qualification Experience Essential Management & facilitation of following ITIL 4 Framework - Availability management - Monitoring and event management - Capacity and performance management - Change control - Incident management - Monitoring and event management - Problem management - Service configuration management more »
Recommend and implement innovative technology solutions to improve business operations. Continuously seek opportunities to enhance IT processes and systems. Qualifications: Education: Relevant certifications (e.g., ITIL, PMP, CISSP) are a plus Cisco, Microsoft or other relevant qualifications are beneficial Experience: Minimum of 2 years of experience in IT management or a more »
the satisfaction of the customer Possess excellent customer communication skills Experience of producing and updating technical documentation to a high standard Experienced working within ITIL framework particularly around change control Excellent attention to detail, organisational skills and problem solving skills Strong team player with first-rate written and verbal communication more »
Ringwood, Hampshire, South East, United Kingdom Hybrid / WFH Options
Trusted Technology Ltd
analytical and problem-solving skills to achieve prompt resolution. Strong experience of incident and problem management. An understanding of service management standards and tools (ITIL) would be an advantage. Disaster Recover, Replication and Recovery. Storage technologies: SAN, Fibre Channel Switches etc. IaaS and Cloud technologies; Microsoft Azure, Office 365. Networking more »
analytical and problem-solving skills to achieve prompt resolution. • Strong experience of incident and problem management. • An understanding of service management standards and tools (ITIL) would be an advantage. • Disaster Recover, Replication and Recovery. • Storage technologies: SAN, Fibre Channel Switches etc. • IaaS and Cloud technologies; Microsoft Azure, Office 365. • Networking more »
Microsoft product expertise will be advantageous: O365 (Power BI, Power Apps workflow configuration, SharePoint internal site creation), D365 (CRM/PDM/ERP) ITSM, ITIL expertise: tools, method of work. Practical knowledge how to adapt organization, process, tool to manage user request, resolve incident and handle changes. Proven experience in more »
An understanding of equalities issues and how best practice can be applied in the context of the duties and responsibilities of the post. Desirable: ITIL v3 or v4 Foundation Any accredited Service Desk qualification (not internal) Experience of working with remote teams and customers across time-zones. Remote Server Management more »
to master's level or equivalent experience Desirable ITIL4 Foundation - IT Service Management Certification MSCE accreditation VMWARE accreditation Experience Essential Management & facilitation of following ITIL 4 Framework - Availability management - Monitoring and event management - Capacity and performance management - Change control - Incident management - Monitoring and event management - Problem management - Service configuration management more »
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Talent Finder
communication skills and the ability to work in a team Excellent problem solving and analytical skills Desirable: Previous experience with a Managed Service Provider ITIL Certification or Experience Microsoft MCP or equivalent What will your role look like? Your role will be key to delivering effective 1st and 2nd line more »
Line Service Desk Engineer Skills & Experience: Minimum 3 years previous experience in a similar role as a 2nd Line Support in an SLA, CSAT, ITIL driven environment Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools of the trade Working understanding of Active Directory, Exchange, and more »
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
Alto Networks Certified Network Security Engineer (PCNSE), Juniper Networks Certified Specialist, or F5 Certified Administrator. Experience with other network technologies and vendors. Familiarity with ITIL framework and service management best practices. You will also benefit from having: Juniper Mist or other cloud platform F5 Load balancers Avaya Telephony Cisco ISE more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
Aztech IT Solutions Ltd
Desirable Technical Knowledge VMware Firewall configuration Networking (Switch management, Wi-Fi Access point management, router configuration) Windows Server SharePoint Desirable Qualifications/Certifications MCSA ITIL foundation MCITP: Server Administrator or MCSE: Windows Server CCNA Package Details Salary is up to £35k pa, dependanton experience and accreditations Use of Company car more »
organize their own work Team spirit and a positive attitude in reaching aims together; able to work independently and as part of a team ITIL Knowledge as well as basics and first experiences in Project Management would be an advantage more »
Brighton, England, United Kingdom Hybrid / WFH Options
15below
Microsoft Azure Containerisation and orchestration technologies e.g. Kubernetes Site to Site (L2L) and remote access VPN configuration and troubleshooting experience Windows PowerShell Understanding of ITIL framework Benefits Work is a big part of life, so it has to be motivating and enjoyable. This job is about empowering you to do more »
application support as well as active Directory/Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days more »
specialists if necessary. informed about the latest security threats, principles, techniques, and protocols, including new vulnerabilities, and act on them as needed. within an ITIL V3 & ISO27001 service delivery framework. stakeholder relationships effectively. to defined Service Level Agreements and Key Performance Indicators. other duties as assigned. To be considered for more »
Microsoft Certified: Azure Administrator Associate Microsoft Certified: Windows Server Hybrid Administrator Associate Fortinet Network Security Expert (NSE) Certification CompTIA Network+/CCNA CompTIA Security+ ITIL Foundation Certification PRINCE2 Certification VMware Certified Professional (VCP) What We Offer: Competitive salary and benefits package Regular Company events Company pension Free parking on-site more »
West Bromwich, West Midlands, United Kingdom Hybrid / WFH Options
West Bromwich Building Society
focus. Ability to produce clear and detailed technical documentation. Knowledge of network environments and concepts such as TCP/IP, DHCP, DNS. Understanding of ITIL, including incident management, change management and configuration management. Vulnerability Management. Please view the attached Job Profile for more details on the Key Responsibilities and Skill more »