Support Engineer Jobs in the UK excluding London

Support Engineer
UK > UK excluding London

The median Support Engineer salary in the UK excluding London is £32,500 per year according to job vacancies posted during the 6 months to 7 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
7 Jun 2024
Same period 2023 Same period 2022
Rank 81 127 193
Rank change year-on-year +46 +66 -60
Permanent jobs requiring a Support Engineer 2,338 1,554 1,549
As % of all permanent jobs advertised in the UK excluding London 2.98% 2.78% 2.05%
As % of the Job Titles category 3.13% 3.13% 2.15%
Number of salaries quoted 2,103 1,201 1,359
10th Percentile £24,000 £25,000 £22,750
25th Percentile £26,250 £26,250 £26,250
Median annual salary (50th Percentile) £32,500 £32,000 £31,500
Median % change year-on-year +1.56% +1.59% -
75th Percentile £40,000 £38,750 £40,340
90th Percentile £48,750 £47,500 £50,000
UK median annual salary £32,500 £33,500 £34,000
% change year-on-year -2.99% -1.47% -

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 74,602 49,722 72,061
% of permanent jobs with a recognized job title 95.07% 88.83% 95.58%
Number of salaries quoted 52,192 29,369 43,047
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,500 £50,500
Median % change year-on-year -6.54% +5.94% +6.32%
75th Percentile £63,750 £68,750 £67,500
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Support Engineer in the UK excluding London

Support Engineer
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Support Engineer in the UK excluding London.

Salary trend for Support Engineer in the UK excluding London

Support Engineer
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Support Engineer in the UK excluding London over the 6 months to 7 June 2024.

Salary histogram for Support Engineer in the UK excluding London

Support Engineer
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the UK excluding London region over the 6 months to 7 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +15 662 £35,000 +11.11% 183
North of England +54 441 £30,000 -5.51% 117
Midlands +66 436 £30,000 +3.45% 80
South West +19 376 £32,500 +1.56% 78
West Midlands +69 238 £31,000 -4.62% 36
East of England +28 232 £32,000 +0.22% 67
East Midlands +38 194 £30,000 +9.09% 44
North West +17 192 £28,000 -8.77% 62
Yorkshire +65 179 £31,750 +2.42% 37
Scotland -45 89 £28,500 -13.64% 59
North East +29 70 £32,500 -5.80% 18
Wales +32 58 £27,500 -8.33% 8
Northern Ireland +30 33 £35,000 -6.67% 16
Isle of Man - 12 £43,750 -
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 7 June 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Support Engineer in the job title.

1 1,124 (48.08%) Windows
2 1,020 (43.63%) Microsoft
3 968 (41.40%) Microsoft 365
4 826 (35.33%) Active Directory
5 688 (29.43%) Azure
6 687 (29.38%) Social Skills
7 540 (23.10%) Windows Server
8 481 (20.57%) Customer Service
9 432 (18.48%) Firewall
9 432 (18.48%) Problem-Solving
10 392 (16.77%) VMware
11 333 (14.24%) Microsoft Exchange
12 317 (13.56%) ITIL
13 313 (13.39%) Windows 10
14 304 (13.00%) SharePoint
15 292 (12.49%) Microsoft Office
16 291 (12.45%) Hyper-V
17 284 (12.15%) VMware Infrastructure
18 272 (11.63%) SQL
19 257 (10.99%) Degree
19 257 (10.99%) Entra ID
20 250 (10.69%) Microsoft Intune
21 224 (9.58%) Linux
22 220 (9.41%) Driving Licence
23 198 (8.47%) DNS
24 195 (8.34%) SLA
25 193 (8.25%) Finance
26 191 (8.17%) SQL Server
27 182 (7.78%) Cisco
28 169 (7.23%) Infrastructure Engineering

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 333 (14.24%) Microsoft Exchange
2 304 (13.00%) SharePoint
3 28 (1.20%) IIS
4 22 (0.94%) Apache
5 16 (0.68%) Exchange Server 2013
6 13 (0.56%) Confluence
6 13 (0.56%) Exchange Server 2010
7 12 (0.51%) Exchange Server 2007
8 9 (0.38%) WebSphere
9 8 (0.34%) SharePoint 2010
9 8 (0.34%) SharePoint 2013
10 6 (0.26%) Exchange Server 2000
10 6 (0.26%) Tomcat
11 5 (0.21%) WordPress
12 4 (0.17%) JBoss
13 3 (0.13%) Jupyter
13 3 (0.13%) Skype for Business
14 2 (0.086%) Blackberry Enterprise Server
14 2 (0.086%) Exchange Server 2003
15 1 (0.043%) Site Server
Applications
1 292 (12.49%) Microsoft Office
2 93 (3.98%) Microsoft Excel
3 36 (1.54%) Microsoft PowerPoint
4 7 (0.30%) Spreadsheet
5 4 (0.17%) Microsoft Project
6 3 (0.13%) InfoPath
6 3 (0.13%) Trello
7 2 (0.086%) AutoCAD
7 2 (0.086%) MS Visio
7 2 (0.086%) Revit
Business Applications
1 5 (0.21%) Sage X3
1 5 (0.21%) Salesforce CRM
2 3 (0.13%) Dynamics CRM
3 2 (0.086%) Oracle Receivables
4 1 (0.043%) Dynamics AX
4 1 (0.043%) Dynamics NAV
4 1 (0.043%) JDE EnterpriseOne
4 1 (0.043%) Remedy ITSM
Cloud Services
1 968 (41.40%) Microsoft 365
2 688 (29.43%) Azure
3 257 (10.99%) Entra ID
4 123 (5.26%) OneDrive
5 114 (4.88%) AWS
6 39 (1.67%) SaaS
7 37 (1.58%) GCP
8 30 (1.28%) Google Workspace
8 30 (1.28%) IaaS
9 27 (1.15%) Mimecast
10 22 (0.94%) Dynamics 365
10 22 (0.94%) Power Platform
11 21 (0.90%) PaaS
12 10 (0.43%) Cloud Computing
13 9 (0.38%) Azure Sentinel
13 9 (0.38%) WhatsApp
14 8 (0.34%) Power Automate
15 7 (0.30%) PowerApps
15 7 (0.30%) Serverless
16 6 (0.26%) OpenShift
Communications & Networking
1 432 (18.48%) Firewall
2 198 (8.47%) DNS
3 163 (6.97%) Wi-Fi
4 157 (6.72%) DHCP
5 153 (6.54%) TCP/IP
6 151 (6.46%) WAN
7 146 (6.24%) VPN
8 132 (5.65%) LAN
9 126 (5.39%) Wireless
10 122 (5.22%) VoIP
11 113 (4.83%) SAN
12 99 (4.23%) VLAN
13 69 (2.95%) Remote Desktop
14 67 (2.87%) Internet
15 46 (1.97%) Network Security
16 26 (1.11%) NAS
17 21 (0.90%) Ethernet
18 20 (0.86%) LTE
19 19 (0.81%) Broadband
19 19 (0.81%) PBX
Database & Business Intelligence
1 191 (8.17%) SQL Server
2 56 (2.40%) MySQL
3 55 (2.35%) Amazon RDS
4 22 (0.94%) PostgreSQL
5 21 (0.90%) MongoDB
6 15 (0.64%) Relational Database
7 10 (0.43%) DB2
7 10 (0.43%) MariaDB
8 7 (0.30%) Power BI
9 5 (0.21%) Pentaho
10 4 (0.17%) Azure SQL Database
10 4 (0.17%) GIS
10 4 (0.17%) Oracle Database
11 3 (0.13%) Metabase
12 2 (0.086%) Crystal Reports
12 2 (0.086%) Oracle Reports
12 2 (0.086%) SQL Server Analysis Services
12 2 (0.086%) SQL Server Integration Services
12 2 (0.086%) SQL Server Reporting Services
Development Applications
1 62 (2.65%) JIRA
2 14 (0.60%) Eclipse
3 6 (0.26%) Bitbucket
3 6 (0.26%) IBM UrbanCode
4 3 (0.13%) GitLab
4 3 (0.13%) Visual Studio Code
5 2 (0.086%) Git
5 2 (0.086%) HP UFT
5 2 (0.086%) Hudson
5 2 (0.086%) IntelliJ
5 2 (0.086%) JMeter
5 2 (0.086%) LoadRunner
5 2 (0.086%) MSTest
5 2 (0.086%) Octopus Deploy
5 2 (0.086%) Selenium
5 2 (0.086%) Team Foundation Server
5 2 (0.086%) TeamCity
5 2 (0.086%) Visual Studio
6 1 (0.043%) Gradle
6 1 (0.043%) JUnit
General
1 687 (29.38%) Social Skills
2 193 (8.25%) Finance
3 148 (6.33%) Analytical Skills
4 141 (6.03%) Telecoms
5 134 (5.73%) Manufacturing
6 113 (4.83%) Organisational Skills
7 86 (3.68%) Law
8 57 (2.44%) Documentation Skills
9 51 (2.18%) Electronics
10 45 (1.92%) Public Sector
11 44 (1.88%) Inclusion and Diversity
12 40 (1.71%) Retail
13 38 (1.63%) Marketing
14 33 (1.41%) Legal
15 29 (1.24%) Military
16 21 (0.90%) Games
17 18 (0.77%) Automotive
18 15 (0.64%) Back Office
19 11 (0.47%) Banking
19 11 (0.47%) Presentation Skills
Libraries, Frameworks & Software Standards
1 50 (2.14%) .NET
2 42 (1.80%) REST
3 39 (1.67%) HTML
3 39 (1.67%) Web Services
4 36 (1.54%) CSS
5 34 (1.45%) SOAP
6 19 (0.81%) XML
7 13 (0.56%) Ajax
7 13 (0.56%) AngularJS
7 13 (0.56%) JDBC
7 13 (0.56%) ODBC
7 13 (0.56%) XHTML
8 10 (0.43%) Kafka
9 9 (0.38%) LAPP Stack
10 8 (0.34%) HTML5
11 7 (0.30%) 802.1X
12 6 (0.26%) COM
13 5 (0.21%) jQuery
13 5 (0.21%) JSON
13 5 (0.21%) React
Miscellaneous
1 220 (9.41%) Driving Licence
2 59 (2.52%) Self-Motivation
3 55 (2.35%) Replication
4 53 (2.27%) Clustering
5 52 (2.22%) Data Centre
6 41 (1.75%) Management Information System
7 39 (1.67%) Onboarding
8 31 (1.33%) Enterprise Storage
8 31 (1.33%) Fat Client
8 31 (1.33%) Thin Client
9 27 (1.15%) Enterprise Software
10 24 (1.03%) CCTV
11 23 (0.98%) Smartphone
12 21 (0.90%) Public Cloud
13 18 (0.77%) iPhone
14 16 (0.68%) Client/Server
14 16 (0.68%) PKI
15 13 (0.56%) CMDB
15 13 (0.56%) iPad
15 13 (0.56%) Linux Command Line
Operating Systems
1 1,124 (48.08%) Windows
2 540 (23.10%) Windows Server
3 313 (13.39%) Windows 10
4 224 (9.58%) Linux
5 111 (4.75%) Mac OS
6 110 (4.70%) Windows Server 2012
7 90 (3.85%) Windows Server 2016
8 75 (3.21%) Windows Server 2019
9 60 (2.57%) Android
10 53 (2.27%) Windows 7
11 52 (2.22%) Apple iOS
12 33 (1.41%) AIX
12 33 (1.41%) Unix
13 29 (1.24%) Windows Server 2008
14 24 (1.03%) CentOS
15 18 (0.77%) Windows 8
16 17 (0.73%) Ubuntu
17 14 (0.60%) Mac OS X
18 10 (0.43%) Debian
18 10 (0.43%) VMS
Processes & Methodologies
1 481 (20.57%) Customer Service
2 432 (18.48%) Problem-Solving
3 317 (13.56%) ITIL
4 169 (7.23%) Infrastructure Engineering
5 106 (4.53%) Cybersecurity
6 97 (4.15%) Incident Management
7 93 (3.98%) Continuous Improvement
8 88 (3.76%) Customer Experience
9 83 (3.55%) Customer Requirements
9 83 (3.55%) Service Delivery
10 80 (3.42%) Time Management
11 77 (3.29%) Mentoring
12 71 (3.04%) Service Management
13 67 (2.87%) Agile
14 65 (2.78%) Computer Science
15 60 (2.57%) Project Delivery
16 57 (2.44%) Break/Fix
17 52 (2.22%) Migration
17 52 (2.22%) OO
17 52 (2.22%) Ticket Management
Programming Languages
1 272 (11.63%) SQL
2 121 (5.18%) PowerShell
3 62 (2.65%) C#
4 59 (2.52%) Java
5 48 (2.05%) Python
6 42 (1.80%) VB
7 37 (1.58%) JavaScript
8 27 (1.15%) C
9 22 (0.94%) C++
10 14 (0.60%) Bash
10 14 (0.60%) Perl
11 13 (0.56%) ActionScript
12 12 (0.51%) PL/SQL
12 12 (0.51%) T-SQL
13 8 (0.34%) Shell Script
14 7 (0.30%) PHP
15 6 (0.26%) Groovy
16 5 (0.21%) VBA
17 4 (0.17%) VBScript
18 3 (0.13%) Apex Code
Qualifications
1 257 (10.99%) Degree
2 167 (7.14%) Microsoft Certification
3 159 (6.80%) Security Cleared
4 89 (3.81%) SC Cleared
5 73 (3.12%) DBS Check
6 69 (2.95%) Cisco Certification
7 66 (2.82%) CCNA
8 52 (2.22%) Computer Science Degree
9 46 (1.97%) ITIL Certification
10 44 (1.88%) A+ Certification
11 43 (1.84%) MCP
12 39 (1.67%) DV Cleared
13 35 (1.50%) Azure Certification
14 34 (1.45%) Network+ Certification
15 32 (1.37%) HNC
16 31 (1.33%) MCSE
17 21 (0.90%) BPSS Clearance
18 20 (0.86%) HND
19 18 (0.77%) MCSA
20 14 (0.60%) MCITP
Quality Assurance & Compliance
1 195 (8.34%) SLA
2 58 (2.48%) GDPR
3 20 (0.86%) PCI DSS
4 19 (0.81%) Cyber Essentials
5 11 (0.47%) ISO/IEC 27001
6 6 (0.26%) QA
7 4 (0.17%) Accessibility
8 2 (0.086%) ISO 14001
8 2 (0.086%) ISO 9001
8 2 (0.086%) NIST
9 1 (0.043%) GxP
System Software
1 826 (35.33%) Active Directory
2 291 (12.45%) Hyper-V
3 284 (12.15%) VMware Infrastructure
4 58 (2.48%) VMware ESXi
5 44 (1.88%) vSphere
6 28 (1.20%) XenApp
7 24 (1.03%) Virtual Desktop
8 22 (0.94%) KVM
9 18 (0.77%) Virtual Machines
10 16 (0.68%) Firmware
11 13 (0.56%) OpenSSH
11 13 (0.56%) XenDesktop
12 12 (0.51%) Terminal Services
13 10 (0.43%) Docker
14 7 (0.30%) VMware Workstation
15 6 (0.26%) NFS
16 5 (0.21%) Virtual Servers
16 5 (0.21%) VMware NSX
17 4 (0.17%) Citrix Hypervisor
18 2 (0.086%) pfSense
Systems Management
1 250 (10.69%) Microsoft Intune
2 118 (5.05%) SCCM
3 23 (0.98%) Jamf Pro
4 22 (0.94%) vCenter Server
5 17 (0.73%) Backup Exec
6 13 (0.56%) Cisco CUCM
6 13 (0.56%) IBM BigFix
6 13 (0.56%) NetBackup
6 13 (0.56%) PowerCLI
6 13 (0.56%) ServiceCenter
6 13 (0.56%) WMI
7 11 (0.47%) Autotask
7 11 (0.47%) Failover Clustering
8 9 (0.38%) Grafana
9 8 (0.34%) Kubernetes
9 8 (0.34%) Microsoft Data Protection Manager
9 8 (0.34%) SCDPM
9 8 (0.34%) SCOM
10 7 (0.30%) Microsoft Clustering
10 7 (0.30%) WSUS
Vendors
1 1,020 (43.63%) Microsoft
2 392 (16.77%) VMware
3 182 (7.78%) Cisco
4 160 (6.84%) Citrix
5 118 (5.05%) Veeam
6 93 (3.98%) Apple
7 88 (3.76%) HP
8 70 (2.99%) Dell
8 70 (2.99%) Oracle
9 64 (2.74%) Sophos
10 57 (2.44%) Google
11 50 (2.14%) Meraki
12 39 (1.67%) IBM
13 32 (1.37%) Draytek
14 31 (1.33%) Fortinet
15 29 (1.24%) SAP
16 28 (1.20%) ConnectWise
17 27 (1.15%) Aruba
18 26 (1.11%) Salesforce
19 25 (1.07%) Splunk