Customer-Centricity Jobs in Yorkshire

Customer-Centric
England > Yorkshire

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 7 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
7 Jun 2024
Same period 2023 Same period 2022
Rank 187 171 191
Rank change year-on-year -16 +20 +26
Permanent jobs citing Customer-Centricity 37 132 101
As % of all permanent jobs advertised in Yorkshire 0.58% 1.78% 1.36%
As % of the Processes & Methodologies category 0.73% 1.82% 1.46%
Number of salaries quoted 31 51 54
10th Percentile £27,000 £47,500 £31,250
25th Percentile £28,375 £61,250 £45,000
Median annual salary (50th Percentile) £55,000 £70,000 £57,500
Median % change year-on-year -21.43% +21.74% +53.33%
75th Percentile £70,000 £72,500 £85,000
90th Percentile - - -
England median annual salary £46,958 £70,000 £67,500
% change year-on-year -32.92% +3.70% +22.73%

All Process and Methodology Skills
Yorkshire

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 5,085 7,241 6,934
As % of all permanent jobs advertised in Yorkshire 80.15% 97.89% 93.59%
Number of salaries quoted 3,803 3,363 4,468
10th Percentile £27,500 £31,250 £29,750
25th Percentile £36,250 £40,000 £38,938
Median annual salary (50th Percentile) £50,000 £54,882 £51,500
Median % change year-on-year -8.90% +6.57% +8.42%
75th Percentile £65,000 £70,000 £66,298
90th Percentile £80,000 £82,500 £80,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Customer-Centricity
Job Vacancy Trend in Yorkshire

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for Customer-Centricity in Yorkshire

Customer-Centricity
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing Customer-Centricity in Yorkshire.

Salary trend for Customer-Centricity in Yorkshire

Customer-Centricity
Salary Histogram in Yorkshire

Salary distribution for jobs citing Customer-Centricity in Yorkshire over the 6 months to 7 June 2024.

Salary histogram for Customer-Centricity in Yorkshire

Customer-Centricity
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the Yorkshire region over the 6 months to 7 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Yorkshire -4 14 £56,500 -19.29% 8
South Yorkshire +22 9 £31,500 -55.00% 4
North Yorkshire +17 5 £27,000 -61.43% 2
Customer-Centricity
England

Customer-Centricity
Co-occurring Skills and Capabilities in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (18.92%) Microsoft Exchange
2 1 (2.70%) Moodle
Applications
1 7 (18.92%) Microsoft Office
2 1 (2.70%) Chatbot
2 1 (2.70%) Microsoft Project
Cloud Services
1 8 (21.62%) Azure
2 7 (18.92%) Entra ID
2 7 (18.92%) Microsoft 365
3 1 (2.70%) AWS
3 1 (2.70%) Azure Data Factory
Database & Business Intelligence
1 1 (2.70%) MariaDB
1 1 (2.70%) MySQL
1 1 (2.70%) SQL Server
1 1 (2.70%) SQL Server Integration Services
Development Applications
1 1 (2.70%) Git
1 1 (2.70%) JIRA
General
1 25 (67.57%) Social Skills
2 16 (43.24%) Finance
3 7 (18.92%) Analytical Skills
4 6 (16.22%) Law
5 5 (13.51%) Automotive
5 5 (13.51%) Influencing Skills
6 4 (10.81%) Manufacturing
6 4 (10.81%) Pharmaceutical
7 1 (2.70%) Public Sector
Job Titles
1 11 (29.73%) Lead
2 8 (21.62%) Architect
2 8 (21.62%) Project Manager
3 7 (18.92%) Team Leader
4 4 (10.81%) Product Lead
4 4 (10.81%) Technical Architect
5 3 (8.11%) Business Manager
5 3 (8.11%) Business Project Manager
5 3 (8.11%) Digital Project Manager
5 3 (8.11%) Solutions Architect
6 1 (2.70%) 1st Line Support
6 1 (2.70%) 1st Line Technical Support
6 1 (2.70%) Cloud Engineer
6 1 (2.70%) Delivery Director
6 1 (2.70%) DevOps Engineer
6 1 (2.70%) Head of Delivery
6 1 (2.70%) Head of Service Delivery
6 1 (2.70%) Senior Delivery Manager
6 1 (2.70%) Senior Manager
6 1 (2.70%) Technical Support
Libraries, Frameworks & Software Standards
1 1 (2.70%) AWS CDK
Miscellaneous
1 2 (5.41%) Driving Licence
1 2 (5.41%) Fibre Optics
1 2 (5.41%) FMCG
2 1 (2.70%) Legacy Systems
2 1 (2.70%) Life Science
2 1 (2.70%) Management Information System
2 1 (2.70%) PMI
2 1 (2.70%) VLE
Operating Systems
1 7 (18.92%) Windows
1 7 (18.92%) Windows 10
2 1 (2.70%) Linux
Processes & Methodologies
1 18 (48.65%) Problem-Solving
2 14 (37.84%) Customer-Centric Approach
3 11 (29.73%) ITIL
4 10 (27.03%) Project Management
5 9 (24.32%) Customer Service
5 9 (24.32%) Process Improvement
6 8 (21.62%) Incident Management
7 7 (18.92%) Analytics
7 7 (18.92%) Client Onboarding
7 7 (18.92%) Coaching
7 7 (18.92%) Collaborative Working
7 7 (18.92%) Decision-Making
7 7 (18.92%) Knowledge Transfer
7 7 (18.92%) Line Management
7 7 (18.92%) Performance Metrics
8 6 (16.22%) Business Development
8 6 (16.22%) Business Strategy
8 6 (16.22%) Cost-Benefit Analysis
8 6 (16.22%) Critical Thinking
9 5 (13.51%) Data Privacy
Programming Languages
1 2 (5.41%) SQL
2 1 (2.70%) Bash
2 1 (2.70%) PowerShell
2 1 (2.70%) Python
Qualifications
1 7 (18.92%) Azure Certification
1 7 (18.92%) ITIL Foundation Certificate
2 1 (2.70%) Degree
2 1 (2.70%) Microsoft Certification
2 1 (2.70%) PMI Certification
2 1 (2.70%) PMP
Quality Assurance & Compliance
1 2 (5.41%) COBIT
2 1 (2.70%) PMO
System Software
1 7 (18.92%) Active Directory
2 1 (2.70%) Docker
Systems Management
1 1 (2.70%) Kubernetes
1 1 (2.70%) Terraform
1 1 (2.70%) yum
Vendors
1 8 (21.62%) Microsoft
2 4 (10.81%) SAP
3 1 (2.70%) Blackboard
3 1 (2.70%) Talend