3rd Line Support Analyst - £38,000 + Excellent Benefits - Manchester
Manchester, Lancashire, United Kingdom
Exalto Consulting
plus excellent benefits We are seeking an experienced and proactive Third Line Support Operator to join a large-scale IT and digital services function supporting a complex enterprise environment. This is an excellent opportunity for someone with strong technical capabilities who thrives on solving advanced infrastructure and systems administration challenges. About the Role You will take ownership of resolving … ongoing service improvement initiatives. Key Responsibilities Resolve advanced technical incidents and problems across infrastructure, systems and applications Administer and maintain secure user access and configuration across key platforms Support enterprise infrastructure including on-premise hardware and hosted storage environments Carry out application packaging, deployment and performance optimisation Collaborate with internal teams and third-party suppliers to ensure effective … to service improvement processes Provide input into infrastructure change, configuration and project support About You You will have: Strong experience in third line or senior IT support within an enterprise or multi-supplier environment In-depth understanding of Microsoft technologies, Azure, M365, virtualisation and enterprise storage Hands-on experience with software packaging and deployment Knowledge of access More ❯
Employment Type: Permanent
Salary: GBP 38,000 Annual
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