3 of 3 Mac OS Jobs in West Yorkshire

tickets per day in a busy service desk environment Troubleshooting issues across hardware, software, and network access Supporting users with: Windows and Mac OS Office 365 Active Directory VPN connectivity Mobile devices Managing tickets via ServiceNow Supporting device management using Jamf Delivering excellent customer service on every interaction … resolution What We’re Looking For Previous experience in a Service Desk or IT Support role Strong knowledge ideally of the following: Windows OS and Mac Active Directory Office 365 ServiceNow (or similar ticketing systems) VPN troubleshooting Mobile device support Jamf (desirable) AzureAD/Excellent communication and customer ...

role involves: Managing, maintaining and upgrading enterprise server and storage hardware Providing internal support for office hardware including, PCs, laptops, mobile devices (Windows OS, iOS, MacOS and Android) Vulnerability management using scanning tools such as Nessus Remediation/automation of software rollout using Ninite/PDQ Configuring ...

role involves: • Managing, maintaining and upgrading enterprise server and storage hardware • Providing internal support for office hardware including, PCs, laptops, mobile devices (Windows OS, iOS, MacOS and Android) • Vulnerability management using scanning tools such as Nessus • Remediation/automation of software rollout using Ninite/PDQ • Configuring ...