5 of 5 Mac OS Jobs in Yorkshire

scope for FCR as possible during the initial contact to reduce the need for escalations and improve efficiency. Troubleshoot complex issues across Windows, macOS, Microsoft 365, Entra ID/Azure AD, VPN, and endpoint management tools to deliver FCR capability. Technical Support Provide first-line technical support to clients ...

first-line support for desktops, laptops, mobile devices, printers, and peripherals Troubleshoot hardware, software, and basic network connectivity issues Support Windows and/or macOS operating systems and common business applications Assist users with account access, password resets, and basic security practices Server & Infrastructure Support Monitor on-premises ...

doing First-line support across desktops, laptops, mobile devices, printers, and peripherals Hardware, software, and basic network connectivity issues Supporting Windows and/or macOS plus common business applications Password resets, access issues, and basic security guidance Keeping an eye on on-prem and cloud servers for performance … incidents, requests, and resolutions accurately What they’re looking for Someone with solid first-line experience who wants to grow Confident supporting Windows devices (macOS a bonus) Comfortable troubleshooting hardware, software, and basic networking Familiar with Microsoft 365, Active Directory, or Azure AD/Entra ID A calm, user ...

role involves: Managing, maintaining and upgrading enterprise server and storage hardware Providing internal support for office hardware including, PCs, laptops, mobile devices (Windows OS, iOS, MacOS and Android) Vulnerability management using scanning tools such as Nessus Remediation/automation of software rollout using Ninite/PDQ Configuring ...

role involves: • Managing, maintaining and upgrading enterprise server and storage hardware • Providing internal support for office hardware including, PCs, laptops, mobile devices (Windows OS, iOS, MacOS and Android) • Vulnerability management using scanning tools such as Nessus • Remediation/automation of software rollout using Ninite/PDQ • Configuring ...