8 of 8 Mac OS Jobs in Yorkshire

tickets per day in a busy service desk environment Troubleshooting issues across hardware, software, and network access Supporting users with: Windows and Mac OS Office 365 Active Directory VPN connectivity Mobile devices Managing tickets via ServiceNow Supporting device management using Jamf Delivering excellent customer service on every interaction … resolution What We’re Looking For Previous experience in a Service Desk or IT Support role Strong knowledge ideally of the following: Windows OS and Mac Active Directory Office 365 ServiceNow (or similar ticketing systems) VPN troubleshooting Mobile device support Jamf (desirable) AzureAD/Excellent communication and customer ...

/IP, DNS, LAN, WAN, DHCP Active Directory iPhones Desirable systems experience: Intune iOS/iPad SolarWinds Service Desk Sophos Draytek Barracuda Datto Mac OS experience Manage Engine- Exchange Plus and AD Manager Plus Qualifications GCSES at Grade C or above in English & Mathematics or equivalent Industry Standard ...

core systems Manage Active Directory/Entra ID, servers, and cloud environments Support network infrastructure (wired and wireless) Oversee device management across Windows, macOS, and mobile platforms Cyber Security & Compliance Ensure systems meet cybersecurity best practices (e.g. Cyber Essentials) Manage endpoint protection, backups, and disaster recovery Support GDPR compliance ...

environment. Key Responsibilities Provide first-line support for desktops, laptops, mobile devices, and peripherals Troubleshoot hardware, software, and basic network issues Support Windows/macOS and common business applications Assist with user accounts, password resets, and access issues Monitor servers and assist with basic administration tasks Perform system patching … manage tickets, ensuring clear communication with users About You 12 years experience in IT support or service desk role Understanding of Windows OS and basic networking (TCP/IP, DNS, DHCP) Experience troubleshooting end-user hardware Strong communication and customer service skills Ability to prioritise workload in a ticketing ...

Senior Service Desk Engineer - York - £30,000-£40,000 - Hybrid. My client is looking for an experienced Senior Service Desk Engineer to join their Service Desk team with MSP experience. You will be a key ...

role involves: Managing, maintaining and upgrading enterprise server and storage hardware Providing internal support for office hardware including, PCs, laptops, mobile devices (Windows OS, iOS, MacOS and Android) Vulnerability management using scanning tools such as Nessus Remediation/automation of software rollout using Ninite/PDQ Configuring ...

role involves: • Managing, maintaining and upgrading enterprise server and storage hardware • Providing internal support for office hardware including, PCs, laptops, mobile devices (Windows OS, iOS, MacOS and Android) • Vulnerability management using scanning tools such as Nessus • Remediation/automation of software rollout using Ninite/PDQ • Configuring ...

this role, you will be responsible for the lifecycle management, compliance, functionality, and security of our Apple ecosystem and Windows endpoints, specifically covering macOS, iOS, and iPadOS devices. You will act as a subject matter expert, offering deep technical support, managing vulnerabilities, and driving the automated deployment and maintenance … Mac fleet to ensure an exceptional user experience. What You'll Do (Responsibilities) In this role, you will: Endpoint Lifecycle & Configuration Management: Manage the entire software and hardware lifecycle for Apple devices. This includes designing and maintaining a zero-touch deployment strategy using Apple Business Manager and Kandji, building ...