by line manager & Head of Service Delivery To be successful in this role, you will need: Experience working on service desk using ITIL v4 is desirable Networking Experience (LAN, WAN & Wi-Fi) Experience using and troubleshooting MS Office Suite Knowledge with using and troubleshooting Outlook within a network environment (permissions, calendar sharing & delegation) is essential Knowledge of Active Directory (ADManager More ❯
management skillsGood Working knowledge of Apple and Microsoft Technology and current Standard Office 365 Suite/Azure ADNetwork Hands on, Network Technologies & Administration (AD/DNS/WINS) for WAN/LAN/WLAN Soft Skills: High customer service orientationAbility to interact and consult with others for de-escalation managementStrong team player. Autonomous & proactive working behaviourStrong motivation and willingness to More ❯
Shefford, Bedfordshire, South East, United Kingdom
Intercity Technology Limited
Firewalls, widearea communications, cloud compute and security, SDNs Experience of the following vendor products; Check Point, Juniper, Cisco, Palo Alto, Aruba Expert knowledge of connectivity technologies (LAN/WAN/Wireless/SD-WAN) Advanced Experience in configuring and troubleshooting networking protocols. Expert understanding of practical application of VLANs, switching, and routing. Sound knowledge of Windows and Linux environments. More ❯
