3 of 3 User-Centered Design (UCD) Jobs in Birmingham

that influence policy, content, and interaction design. Your work will ensure our services are evidence-based and continuously improved. We want a champion of user-centred design, who can build shared understanding across teams and stakeholders. By guiding product teams in interpreting research findings, you'll ensure user experience remains at the heart of More ❯

experience collaborating with software development teams. Key Responsibilities Define product roadmaps and translate business needs into actionable requirements. Work with stakeholders to map user journeys and design innovative solutions. Apply UX principles to create wireframes and user-centric designs. Act as Product Owner for Agile development teams, managing backlog and user stories. … all levels Analytical mindset and attention to detail. Excellent communication skills and ability to work independently in a remote setup. Desirable: Background in Business Analysis, Project Management, Product Design, or UX Design. Experience with wireframing and prototyping tools. BONUS: Knowledge of logistics or warehousing operations. Familiarity with Agile methodologies and remote team collaboration. Additional Information Flexible working culture More ❯

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. The skills, knowledge and experience you need: Service Design Expertise : Proven experience designing end-to-end, front-to-back services that address complex challenges across departments or business areas. User-Centred Design : Strong ability … to apply evidence-based design principles that meet user, colleague, and organisational needs. Strategic Communication : Skilled in engaging and influencing stakeholders at all levels to support design decisions and service outcomes. Collaboration & Facilitation : Capable of leading conversations, building consensus, and fostering teamwork across multidisciplinary groups. Mentorship & Community Engagement : Experience mentoring others and contributing to … a culture of openness, learning, and shared practice within the service design community. Tools & Visualisation : Confident in using service design tools, storytelling, and visualisation techniques to articulate service journeys and performance insights. Design with Purpose: What you'll do As our new Senior Service Designer, you'll lead efforts to understand and improve service More ❯