3 of 3 User-Centered Design (UCD) Jobs in Birmingham

will play a pivotal role in delivering actionable insights that shape effective digital services focused on real user needs. Acting as an advocate for needs-based design, design thinking, and service design, they will champion best-practice user research and mentor others in the discipline. Working as part of a … growing Experience Design capability, this role will contribute to the creation of high-quality, user-centred services that make a measurable difference to millions of people. The team takes pride in designing with integrity - prioritising positive user experiences over marketing gimmicks or dark patterns. Key responsibilities Lead, plan, develop, and conduct design research using the most suitable methods for each project. Produce robust, data-driven artefacts that inform design decisions. Collaborate with client teams to deliver relevant and practical research plans. Apply both qualitative and quantitative research techniques effectively. Provide coaching and guidance to other researchers. Demonstrate a sound understanding of information architecture, interaction design, and More ❯

This role is a strategic, senior-level post responsible for the design, integration, and continuous improvement of the GPA's digital workplace. You will manage the complete Systems Development Life Cycle. You will ensure that every platform integration and innovation from AI to low-code solutions is aligned with the vision for a smart, secure, and resilient workplace. … role will drive the discovery, pilot, and rollout of Agentic AI initiatives while implementing a comprehensive 5-year strategy and roadmap for all major platforms. Their agile, user-centered approach ensures that every innovation enhances operational efficiency and transforms the employee and customer experience. Person Specification & Responsibilities Strategic Leadership & Agile Delivery Platform Integration and Interoperability Innovation … Automation & Emerging Technologies User-Centered Design and Product-Centric Development Documentation, Compliance, and Governance Team Leadership and Line Management Continuous Improvement and Operational Excellence System Performance Monitoring Profile Essential Criteria Technical Expertise : Agile and SDLC Proficiency User Experience and Accessibility Leadership & Management of Technology Teams Desirable Criteria Knowledge of Government Standards and More ❯

expert in your field, in agile and a confident coach. You'll also be a leader of people and teams and an advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members and to continue to develop you as a leader. Your role in … Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices. Hi, we're Hippo. At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who … technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world. Our combination of data, design, and engineering delivers bespoke More ❯