IT Service Manager
- Hiring Organisation
- Gold Group
- Location
- Coventry, West Midlands, West Midlands (County), United Kingdom
- Employment Type
- Permanent
- Salary
- £55000 - £65000/annum + Benefits
services remain secure, resilient, compliant, and cost-effective. You'll play a key role in shaping the future of IT service delivery through automation, AI adoption, continual improvement, and strong governance. IT Service Manager Key Responsibilities Service Leadership & Governance Own the end-to-end performance, governance, and continual improvement … Produce insightful management reports and dashboards to support data-driven decision-making. Identify recurring issues and opportunities to improve service quality and efficiency. Automation, AI & Continuous Improvement Champion the responsible use of automation and artificial intelligence within service management processes. Drive initiatives that reduce manual effort, improve consistency ...