2 of 2 Remote User-Centered Design (UCD) Jobs in Scotland

research activities to surface user needs. Map and visualise end-to-end service ecosystems, including customer journeys, touchpoints, and backstage processes. Design new or improved whole services that deliver measurable value. Ensure research is planned and executed economically, using the right users, methods, and measures … centred design and contribute to a strong design culture within a multi-disciplinary team. Coach, mentor, or pair with other UCD team members when required. Build effective working relationships with external stakeholders (e.g., legal firms, lenders, citizens, Scottish Government). Participate in the UCD community ...

relationships with senior stakeholders Working with policy stakeholders to generate visions and strategies for policy spaces Advocating for user-centred policy design approaches with senior stakeholders Running stakeholder research sessions when required Qualifications Strong Analysis experience within a Consultancy, Services Provider or Public Sector Organisation Good … management skills with the ability to plan and schedule own work and work towards tight deadlines. Experience working with user centred design teams in an agile environment Experience managing and working with senior stakeholders Experience leading work and leading others Experience in strategic thinking and decision ...