13 of 13 Remote/Hybrid User-Centered Design (UCD) Jobs in Scotland

validating solutions. This role is ideal for someone whose primary discipline is Service Design and User-Centred Design (UCD), rather than project delivery, PMO or change management. You will champion user-centred ways of working, facilitate collaboration across diverse stakeholder groups … practices, tools and standards. Knowledge, Skills and Experience Essential Strong practical experience in Service Design, User-Centred Design (UCD) and process mapping. Proven experience leading service design activities within complex organisational or digital transformation programmes. Excellent facilitation skills, with the ability ...

experience and skills needed to perform this role.Job descriptionHMRC is looking for a Lead Interaction Designer to help shape and strengthen interaction design across major programmes and services. You’ll work within User-centred Design in the Chief Technology and Design Office … closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob contact : Name : UCD RecruitmentEmail : ucdrecruitment@hmrc.gov.ukRecruitment teamEmail : unitybusinessservicesrecruitmentresults@hmrc.gov.ukFurther informationAppointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right ...

modern, intuitive and accessible product. This is an opportunity to influence product direction, champion UX best practice and help evolve a scalable design system used across the business. What You'll Be Doing You'll work closely with Product Managers, Developers and stakeholders to design seamless … journeys, flows, wireframes, prototypes and high-fidelity interfaces in Figma. Owning the UX across multiple product modules and delivering user-centred design solutions. Maintaining and evolving a scalable design system and component library. Collaborating with front-end engineers to ensure designs are implemented accurately. ...

other User Researchers to plan and deliver high-impact research.Develop a strong understanding of users to inform product and service design decisions.Lead user research activities within your team, selecting appropriate methodologies to generate valuable insights.Plan and conduct qualitative research, including remote and in-person … research findings clearly and engage teams in analysis and synthesis activities to build empathy for users.Support the adoption of user-centred design principles and user research best practices across teams and the wider organisation.Essential Skills and ExperienceProven experience leading user research programmes ...

Experience overseeing User Research, Service Improvement, Customer Experience or UX functions alongside service operations. Strong understanding of user-centred design principles , user research methodologies and evidence-based decision making. Experience working within or alongside GDS service standards , digital delivery frameworks or service … operational leaders who can combine service excellence with strong user-centred leadership, ensuring operational decisions, user research and service design work together to improve outcomes for users and stakeholders. Reasonable Adjustments: Respect and equality are core values to us. We are proud ...

products and services. Synthesising research findings into clear insights and recommendations. Helping teams understand the needs, behaviours and priorities of users. Supporting service design, product and delivery decisions through evidence. Helping develop reusable approaches, patterns and delivery assets that strengthen future projects. Requirements: Solid experience delivering user … transformation programmes. Experience working as part of multidisciplinary teams. Strong understanding of Government Digital Service principles, service standards and user-centred design practices. Experience planning and delivering a range of qualitative research activities. Strong analysis and synthesis skills, with the ability to turn findings into actionable ...

with technical solutions by analysing systems, defining requirements, and driving process and system improvements. This role requires strong technical understanding to support solution design, system integrations, and collaboration with development teams to deliver high-quality, scalable solutions.Key ResponsibilitiesCollaborate with business stakeholders to gather, analyse, and prioritise requirements, translating … system requirementsProduce high-quality documentation, including:Functional SpecificationsTechnical RequirementsProcess Flows/Data Mapping DocumentsWork closely with engineering and architecture teams to define solution design and ensure feasibilitySupport system integration efforts, including APIs, data flows, and third-party systemsEnsure alignment between business expectations and technical delivery throughout the project ...

invest in you!. Job DescriptionWe're looking for a strategic, systems-minded Service Designer to join our growing design capability. You’ll work at the heart of multidisciplinary teams to shape end-to-end services that are accessible, efficient, and centred around real user needs. … discovery through to live. You’ll lead the mapping of current and future states, align digital delivery with policy and operational realities, and design and deliver services that improve people’s lives.You’ll collaborate closely with content designers, interaction designers, product managers, user researchers, business analysts ...

Analyst ConsultantAbout the RoleAs part of the continued evolution of a leading digital transformation and consulting organisation, the team is increasingly helping clients design and deliver AI-enabled products and services.This includes supporting organisations to:Identify and prioritise AI and data-driven opportunitiesEmbed automation and generative AI capabilities … growing digital and innovation practice that values collaboration, knowledge sharing and continuous learning. The team is passionate about user-centred design, critical thinking, problem solving and creating high-quality digital products and services.You will have the opportunity to work with a diverse range of major public ...

decision making. You will plan and lead user research projects, build user centred practices, and translate quality research into design, product and organisational decisions by informing propositions and directions. GOV.UK is the best place to find government services and information, and user … involve colleagues and relevant senior stakeholders throughout the end-to-end research process produce impactful actionable insights to inform, guide (or even reset) design, product and strategic decisions at team and organisational level persuade colleagues and stakeholders on evidence-based decision-making and the introduction of new research ...

resources where they can deliver the greatest impact.You will join the Chief Digital Product Officer (CDPO) Digital Services team, responsible for the design, delivery and operation of some of HMRC’s most critical digital services.Bringing together expertise across product, delivery, technology and operations, the team runs services … Experience leading, coaching or managing product managers to improve capability and performance.Applying digital and product frameworks - Strong understanding of user-centred design, agile delivery and Government Digital and Data principles, applied to real-world delivery.Further Location InformationPlease ensure that you only apply for a location that ...

resources where they can deliver the greatest impact.You will join the Chief Digital Product Officer (CDPO) Digital Services team, responsible for the design, delivery and operation of some of HMRC’s most critical digital services.Bringing together expertise across product, delivery, technology and operations, the team runs services … Experience leading, coaching or managing product managers to improve capability and performance.Applying digital and product frameworks - Strong understanding of user-centred design, agile delivery and Government Digital and Data principles, applied to real-world delivery.Further Location InformationPlease ensure that you only apply for a location that ...

government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver … high-quality, scalable solutions that truly matter. Overview We are looking for a Scala Developer to design, build, and maintain high-quality software to help UK government clients solve problems and deliver value for citizens and the public sector. You will work as part of a multidisciplinary agile ...