Support Engineer Contracts with Work from Home Options

Support Engineer
UK > Work from Home

The median Support Engineer daily rate in Work from Home is £300 according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 200 172 288
Rank change year-on-year -28 +116 +34
Contract jobs requiring a Support Engineer 152 353 399
As % of all contract jobs with a WFH option 1.04% 1.46% 0.90%
As % of the Job Titles category 1.11% 1.54% 0.95%
Number of daily rates quoted 91 264 271
10th Percentile £150 £175 £163
25th Percentile £177 £220 £224
Median daily rate (50th Percentile) £300 £381 £300
Median % change year-on-year -21.31% +27.08% +14.29%
75th Percentile £386 £700 £422
90th Percentile £526 £823 £488
UK median daily rate £213 £250 £213
% change year-on-year -15.00% +17.65% -1.16%
Number of hourly rates quoted 4 8 15
10th Percentile - £14.50 £13.73
25th Percentile £18.00 £18.65 £15.44
Median hourly rate £22.13 £20.00 £17.50
Median % change year-on-year +10.63% +14.29% +18.64%
75th Percentile £33.63 £24.06 £23.00
90th Percentile £41.29 £26.50 £23.75
UK median hourly rate £22.23 £21.14 £17.50
% change year-on-year +5.16% +20.77% +10.20%

All Contract IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Work from Home with a recognized job title 13,691 22,958 42,210
% of contract IT jobs with a recognized job title 93.52% 95.26% 95.63%
Number of daily rates quoted 9,251 16,282 30,640
10th Percentile £325 £360 £358
25th Percentile £425 £444 £430
Median daily rate (50th Percentile) £525 £539 £525
Median % change year-on-year -2.60% +2.67% +7.69%
75th Percentile £638 £650 £631
90th Percentile £750 £750 £725
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +7.69%
Number of hourly rates quoted 566 531 565
10th Percentile £14.26 £16.98 £13.50
25th Percentile £22.84 £25.00 £19.50
Median hourly rate £44.87 £52.50 £36.50
Median % change year-on-year -14.53% +43.84% +57.26%
75th Percentile £65.00 £66.72 £57.50
90th Percentile £75.25 £77.50 £68.75
UK median hourly rate £37.50 £45.00 £24.50
% change year-on-year -16.67% +83.67% +12.28%

Support Engineer
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Support Engineer in the job title as a proportion of all IT jobs advertised.

Support Engineer trend for jobs with a WFH option

Support Engineer
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with a work from home option citing Support Engineer.

Support Engineer daily rate for jobs with a WFH option

Support Engineer
Daily Rate Histogram for Jobs with a WFH Option

Daily rate distribution for jobs with a work from home option citing Support Engineer over the 6 months to 1 June 2024.

Support Engineer daily rate histogram for jobs with a WFH option

Support Engineer
Hourly Rate Trend for Jobs with a WFH Option

3-month moving average hourly rate quoted in job vacancies with a work from home option citing Support Engineer.

Support Engineer hourly rate for jobs with a WFH option

Support Engineer
Hourly Rate Histogram for Jobs with a WFH Option

Hourly rate distribution for jobs with a work from home option citing Support Engineer over the 6 months to 1 June 2024.

Support Engineer hourly rate histogram for jobs with a WFH option

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 1 June 2024, Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract jobs with a WFH option featuring Support Engineer in the job title.

1 84 (55.26%) Windows
2 42 (27.63%) Azure
3 41 (26.97%) Microsoft
4 40 (26.32%) Active Directory
5 38 (25.00%) Security Cleared
5 38 (25.00%) Social Skills
6 36 (23.68%) SC Cleared
7 31 (20.39%) Problem-Solving
8 29 (19.08%) Firewall
9 28 (18.42%) SQL
10 27 (17.76%) Finance
11 25 (16.45%) Migration
12 24 (15.79%) PowerShell
12 24 (15.79%) Linux
13 22 (14.47%) SCCM
13 22 (14.47%) Degree
13 22 (14.47%) Microsoft 365
13 22 (14.47%) DevOps
14 21 (13.82%) Data Centre
14 21 (13.82%) ITIL
15 20 (13.16%) Analytical Skills
16 19 (12.50%) Customer Service
17 18 (11.84%) Windows Server 2016
17 18 (11.84%) Windows Server
17 18 (11.84%) Cisco
17 18 (11.84%) Microsoft Exchange
18 17 (11.18%) AWS
19 16 (10.53%) Workflow
19 16 (10.53%) SLA
19 16 (10.53%) Python

Support Engineer Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (11.84%) Microsoft Exchange
2 7 (4.61%) Confluence
3 3 (1.97%) JBoss
3 3 (1.97%) SharePoint
4 2 (1.32%) Oracle SOA Suite
5 1 (0.66%) Red Hat Fuse
5 1 (0.66%) Skype for Business
Applications
1 11 (7.24%) Microsoft Office
2 2 (1.32%) MS Visio
3 1 (0.66%) Microsoft Excel
Business Applications
1 13 (8.55%) Elite 3E
2 2 (1.32%) BusinessWorks
2 2 (1.32%) Shopify
2 2 (1.32%) SystmOne
3 1 (0.66%) Actimize
3 1 (0.66%) Oracle 11i
3 1 (0.66%) Oracle Applications
3 1 (0.66%) Oracle Assets
3 1 (0.66%) Oracle EBS
3 1 (0.66%) Oracle EBS R12
3 1 (0.66%) Oracle E-Business Tax
3 1 (0.66%) Oracle Financials
3 1 (0.66%) Oracle General Ledger
3 1 (0.66%) Oracle Payables
3 1 (0.66%) Oracle Receivables
Cloud Services
1 42 (27.63%) Azure
2 22 (14.47%) Microsoft 365
3 17 (11.18%) AWS
4 9 (5.92%) Entra ID
5 8 (5.26%) Azure DevOps
6 7 (4.61%) Azure Storage
7 6 (3.95%) Azure Monitor
7 6 (3.95%) Cloud Computing
8 4 (2.63%) Amazon EC2
9 3 (1.97%) Asana
9 3 (1.97%) OpenShift
9 3 (1.97%) Slack
9 3 (1.97%) WhatsApp
10 2 (1.32%) Azure Cognitive Services
10 2 (1.32%) BigCommerce
10 2 (1.32%) ChatGPT
10 2 (1.32%) Dynamics 365
10 2 (1.32%) Power Platform
11 1 (0.66%) Amazon EKS
11 1 (0.66%) Azure ExpressRoute
Communications & Networking
1 29 (19.08%) Firewall
2 15 (9.87%) DNS
3 13 (8.55%) SAN
4 12 (7.89%) VPN
5 7 (4.61%) DHCP
5 7 (4.61%) TCP/IP
6 6 (3.95%) Internet
6 6 (3.95%) LAN
7 5 (3.29%) Cisco Nexus
7 5 (3.29%) Wi-Fi
7 5 (3.29%) Wireless
8 3 (1.97%) HTTP
8 3 (1.97%) Network Security
8 3 (1.97%) VLAN
9 2 (1.32%) Broadband
9 2 (1.32%) IPsec
9 2 (1.32%) Remote Desktop
9 2 (1.32%) SSL
9 2 (1.32%) VoIP
9 2 (1.32%) WAN
Database & Business Intelligence
1 9 (5.92%) SQL Server
2 7 (4.61%) MySQL
3 4 (2.63%) RDBMS
3 4 (2.63%) Relational Database
4 3 (1.97%) Elasticsearch
4 3 (1.97%) MongoDB
5 2 (1.32%) DB2
5 2 (1.32%) MariaDB
5 2 (1.32%) PostgreSQL
5 2 (1.32%) Power BI
Development Applications
1 14 (9.21%) JIRA
2 5 (3.29%) Git
3 3 (1.97%) Bitbucket Server
3 3 (1.97%) CA Release Automation
3 3 (1.97%) Jenkins
3 3 (1.97%) SonarQube
3 3 (1.97%) Sonatype Nexus
3 3 (1.97%) TeamCity
4 1 (0.66%) Selenium
General
1 38 (25.00%) Social Skills
2 27 (17.76%) Finance
3 20 (13.16%) Analytical Skills
4 14 (9.21%) Public Sector
4 14 (9.21%) Telecoms
5 11 (7.24%) Banking
6 8 (5.26%) Marketing
7 6 (3.95%) Electronics
7 6 (3.95%) Manufacturing
7 6 (3.95%) Police
7 6 (3.95%) Presentation Skills
8 5 (3.29%) Legal
9 4 (2.63%) Retail
10 3 (1.97%) Financial Institution
10 3 (1.97%) Japanese Language
10 3 (1.97%) Organisational Skills
11 2 (1.32%) Arabic Language
11 2 (1.32%) French Language
11 2 (1.32%) Korean Language
11 2 (1.32%) Spanish Language
Libraries, Frameworks & Software Standards
1 6 (3.95%) ARM Templates
2 4 (2.63%) REST
2 4 (2.63%) RESTful
2 4 (2.63%) Spring Boot
2 4 (2.63%) Web Services
2 4 (2.63%) XML
3 3 (1.97%) .NET
3 3 (1.97%) CSS
3 3 (1.97%) Elastic Stack
3 3 (1.97%) XSLT
4 2 (1.32%) Hugging Face
4 2 (1.32%) JSON
4 2 (1.32%) LangChain
4 2 (1.32%) PyTorch
4 2 (1.32%) SOAP
4 2 (1.32%) TIBCO EMS
4 2 (1.32%) VML
4 2 (1.32%) XSD
5 1 (0.66%) FIX Protocol
5 1 (0.66%) Spring
Miscellaneous
1 21 (13.82%) Data Centre
2 14 (9.21%) Replication
3 12 (7.89%) Video Conferencing
4 8 (5.26%) Self-Motivation
5 6 (3.95%) PKI
6 5 (3.29%) Analytical Mindset
6 5 (3.29%) Data Protection Act
6 5 (3.29%) Linux Command Line
7 4 (2.63%) Virtual Team
8 3 (1.97%) Onboarding
9 2 (1.32%) Enterprise Software
9 2 (1.32%) Hedge funds
10 1 (0.66%) CCTV
10 1 (0.66%) EPoS
10 1 (0.66%) iPhone
10 1 (0.66%) Legacy Applications
10 1 (0.66%) Management Information System
10 1 (0.66%) Mobile App
10 1 (0.66%) Operational Technology
10 1 (0.66%) Renewable Energy
Operating Systems
1 84 (55.26%) Windows
2 24 (15.79%) Linux
3 18 (11.84%) Windows Server
3 18 (11.84%) Windows Server 2016
4 10 (6.58%) Windows Server 2012
5 8 (5.26%) Windows Server 2019
6 7 (4.61%) Apple iOS
6 7 (4.61%) Windows 10
7 4 (2.63%) Mac OS
7 4 (2.63%) Red Hat Enterprise Linux
7 4 (2.63%) Windows 7
8 3 (1.97%) Unix
9 2 (1.32%) Android
10 1 (0.66%) CentOS
10 1 (0.66%) VMS
10 1 (0.66%) Windows Mobile
Processes & Methodologies
1 31 (20.39%) Problem-Solving
2 25 (16.45%) Migration
3 22 (14.47%) DevOps
4 21 (13.82%) ITIL
5 19 (12.50%) Customer Service
6 16 (10.53%) High Availability
6 16 (10.53%) Workflow
7 14 (9.21%) ETL
7 14 (9.21%) Service Management
8 12 (7.89%) Agile
9 11 (7.24%) CI/CD
10 10 (6.58%) Analytics
11 8 (5.26%) Business Continuity
11 8 (5.26%) Business Intelligence
11 8 (5.26%) Disaster Recovery
11 8 (5.26%) Kalman Filter
11 8 (5.26%) Multi-Factor Authentication
12 7 (4.61%) Identity Management
12 7 (4.61%) Line Management
12 7 (4.61%) Release Management
Programming Languages
1 28 (18.42%) SQL
2 24 (15.79%) PowerShell
3 16 (10.53%) Python
4 9 (5.92%) C#
5 6 (3.95%) Bicep
5 6 (3.95%) VB
5 6 (3.95%) VBScript
6 5 (3.29%) Kusto Query Language
7 3 (1.97%) F#
7 3 (1.97%) Java
7 3 (1.97%) Perl
7 3 (1.97%) XPath
8 2 (1.32%) Bash
8 2 (1.32%) JavaScript
9 1 (0.66%) C++
9 1 (0.66%) PHP
9 1 (0.66%) PL/SQL
9 1 (0.66%) Ruby
9 1 (0.66%) Shell Script
9 1 (0.66%) T-SQL
Qualifications
1 38 (25.00%) Security Cleared
2 36 (23.68%) SC Cleared
3 22 (14.47%) Degree
4 10 (6.58%) BPSS Clearance
5 8 (5.26%) DV Cleared
6 6 (3.95%) ITIL Foundation Certificate
7 5 (3.29%) Azure Certification
8 4 (2.63%) Cisco Certification
8 4 (2.63%) Computer Science Degree
9 3 (1.97%) Microsoft Certification
10 2 (1.32%) CCNA
10 2 (1.32%) CCNP
10 2 (1.32%) MCSA
11 1 (0.66%) A+ Certification
11 1 (0.66%) ACSP
11 1 (0.66%) AWS Certification
11 1 (0.66%) AWS Certified Cloud Practitioner
11 1 (0.66%) AWS Certified Solutions Architect
11 1 (0.66%) CCENT
11 1 (0.66%) MCSE
Quality Assurance & Compliance
1 16 (10.53%) SLA
2 5 (3.29%) QA
3 1 (0.66%) COPPA
3 1 (0.66%) GDPR
3 1 (0.66%) HIPAA
3 1 (0.66%) ISO 9000
3 1 (0.66%) ISO/IEC 27001
System Software
1 40 (26.32%) Active Directory
2 9 (5.92%) VMware Infrastructure
3 8 (5.26%) Virtual Machines
4 6 (3.95%) Virtual Desktop
5 3 (1.97%) Docker
6 2 (1.32%) VMware ESXi
6 2 (1.32%) vSphere
7 1 (0.66%) Citrix Hypervisor
7 1 (0.66%) Hyper-V
Systems Management
1 22 (14.47%) SCCM
2 10 (6.58%) Kubernetes
3 8 (5.26%) Microsoft Intune
3 8 (5.26%) WSUS
4 6 (3.95%) Active Directory Federation Services
4 6 (3.95%) SCOM
5 4 (2.63%) Jamf Pro
6 3 (1.97%) Kibana
6 3 (1.97%) Progress Chef
7 2 (1.32%) Nessus
7 2 (1.32%) TIBCO Hawk
8 1 (0.66%) AirWatch
8 1 (0.66%) FortiGate
8 1 (0.66%) Grafana
8 1 (0.66%) McAfee ePO
8 1 (0.66%) Single Sign-On
Vendors
1 41 (26.97%) Microsoft
2 18 (11.84%) Cisco
3 13 (8.55%) Citrix
4 10 (6.58%) Avaya
4 10 (6.58%) CheckPoint
5 9 (5.92%) HP
5 9 (5.92%) VMware
6 8 (5.26%) Apple
6 8 (5.26%) Atlassian
6 8 (5.26%) EMC
6 8 (5.26%) SAP
7 7 (4.61%) Oracle
8 6 (3.95%) BT
9 5 (3.29%) Intapp
9 5 (3.29%) Red Hat
9 5 (3.29%) ServiceNow
10 4 (2.63%) Bloomberg
10 4 (2.63%) Palo Alto
10 4 (2.63%) Zscaler
11 3 (1.97%) Adobe