IT Support Analyst Jobs in the East of England

IT Support Analyst
England > East of England

The median IT Support Analyst salary in the East of England is £28,500 per year according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 185 198 247
Rank change year-on-year +13 +49 -55
Permanent jobs requiring an IT Support Analyst 41 27 37
As % of all permanent jobs advertised in the East of England 0.63% 0.56% 0.53%
As % of the Job Titles category 0.67% 0.67% 0.57%
Number of salaries quoted 40 25 33
10th Percentile £23,500 £21,250 £21,850
25th Percentile £23,750 £22,000 £24,250
Median annual salary (50th Percentile) £28,500 £27,500 £31,000
Median % change year-on-year +3.64% -11.29% +3.33%
75th Percentile £33,375 £31,000 £36,750
90th Percentile £38,000 £34,800 £47,500
England median annual salary £31,375 £31,000 £29,000
% change year-on-year +1.21% +6.90% -

All Permanent IT Job Vacancies
East of England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 6,127 4,015 6,449
% of permanent jobs with a recognized job title 94.04% 83.18% 93.21%
Number of salaries quoted 4,670 2,110 2,927
10th Percentile £25,809 £26,250 £27,500
25th Percentile £31,250 £36,250 £35,000
Median annual salary (50th Percentile) £47,500 £55,000 £50,000
Median % change year-on-year -13.64% +10.00% -
75th Percentile £62,500 £67,500 £65,000
90th Percentile £75,000 £80,000 £77,500
England median annual salary £52,500 £60,331 £60,000
% change year-on-year -12.98% +0.55% +9.09%

IT Support Analyst
Job Vacancy Trend in the East of England

Job postings that featured IT Support Analyst in the job title as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for IT Support Analyst in the East of England

IT Support Analyst
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing IT Support Analyst in the East of England.

Salary trend for IT Support Analyst in the East of England

IT Support Analyst
Salary Histogram in the East of England

Salary distribution for jobs citing IT Support Analyst in the East of England over the 6 months to 1 June 2024.

Salary histogram for IT Support Analyst in the East of England

IT Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the East of England region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +32 31 £27,750 +0.91%
Bedfordshire +33 4 £31,000 -8.82%
Cambridgeshire +3 3 £24,500 +6.52% 1
Essex -3 3 £31,250 +13.64% 1
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the East of England

For the 6 months to 1 June 2024, IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring IT Support Analyst in the job title.

1 31 (75.61%) Active Directory
2 20 (48.78%) Microsoft Exchange
3 19 (46.34%) Windows
4 17 (41.46%) Microsoft 365
5 16 (39.02%) Social Skills
6 14 (34.15%) Problem-Solving
7 13 (31.71%) Microsoft
8 12 (29.27%) Windows 10
9 9 (21.95%) Analytical Skills
9 9 (21.95%) Virtual Desktop
9 9 (21.95%) LAN
9 9 (21.95%) WAN
10 8 (19.51%) Microsoft Office
10 8 (19.51%) Windows Server
10 8 (19.51%) Azure
11 7 (17.07%) ITIL
11 7 (17.07%) Apple
12 6 (14.63%) Service Management
12 6 (14.63%) ITSM
13 5 (12.20%) Finance
13 5 (12.20%) Incident Management
13 5 (12.20%) Degree
13 5 (12.20%) ServiceNow
13 5 (12.20%) Inclusion and Diversity
14 4 (9.76%) Chat Support
14 4 (9.76%) Computer Science Degree
14 4 (9.76%) Self-Motivation
14 4 (9.76%) Entra ID
14 4 (9.76%) Exchange Server 2013
14 4 (9.76%) WhatsUp Gold

IT Support Analyst Skill Set
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (48.78%) Microsoft Exchange
2 4 (9.76%) Exchange Server 2013
2 4 (9.76%) IIS
3 2 (4.88%) Skype for Business
Applications
1 8 (19.51%) Microsoft Office
2 1 (2.44%) Microsoft Excel
Cloud Services
1 17 (41.46%) Microsoft 365
2 8 (19.51%) Azure
3 4 (9.76%) Entra ID
4 2 (4.88%) AWS
4 2 (4.88%) Mimecast
4 2 (4.88%) WhatsApp
5 1 (2.44%) Google Workspace
Communications & Networking
1 9 (21.95%) LAN
1 9 (21.95%) WAN
2 3 (7.32%) DHCP
2 3 (7.32%) DNS
3 2 (4.88%) Firewall
3 2 (4.88%) Skype
3 2 (4.88%) VPN
3 2 (4.88%) WebEx
4 1 (2.44%) Internet
4 1 (2.44%) Wi-Fi
Database & Business Intelligence
1 2 (4.88%) SQL Server
Development Applications
1 1 (2.44%) JIRA
General
1 16 (39.02%) Social Skills
2 9 (21.95%) Analytical Skills
3 5 (12.20%) Finance
3 5 (12.20%) Inclusion and Diversity
4 3 (7.32%) Documentation Skills
4 3 (7.32%) Manufacturing
4 3 (7.32%) Retail
5 1 (2.44%) Influencing Skills
5 1 (2.44%) Marketing
5 1 (2.44%) Public Sector
Miscellaneous
1 4 (9.76%) Self-Motivation
1 4 (9.76%) Smartphone
2 2 (4.88%) iPad
3 1 (2.44%) Educational Technology
3 1 (2.44%) Management Information System
Operating Systems
1 19 (46.34%) Windows
2 12 (29.27%) Windows 10
3 8 (19.51%) Windows Server
4 3 (7.32%) Linux
5 2 (4.88%) Android
5 2 (4.88%) Mac OS X
6 1 (2.44%) Apple iOS
6 1 (2.44%) Mac OS
Processes & Methodologies
1 14 (34.15%) Problem-Solving
2 7 (17.07%) ITIL
3 6 (14.63%) ITSM
3 6 (14.63%) Service Management
4 5 (12.20%) Incident Management
5 4 (9.76%) Change Management
5 4 (9.76%) Chat Support
5 4 (9.76%) Computer Science
6 3 (7.32%) Change Control
6 3 (7.32%) Service Catalogue
7 2 (4.88%) Service Delivery
8 1 (2.44%) Agile
8 1 (2.44%) Configuration Management
8 1 (2.44%) Content Management
8 1 (2.44%) CRM
8 1 (2.44%) ERP
8 1 (2.44%) Information Governance
8 1 (2.44%) Project Management
8 1 (2.44%) Stakeholder Management
8 1 (2.44%) WFM
Programming Languages
1 4 (9.76%) SQL
Qualifications
1 5 (12.20%) Degree
2 4 (9.76%) Computer Science Degree
3 2 (4.88%) A+ Certification
4 1 (2.44%) ITIL Foundation Certificate
System Software
1 31 (75.61%) Active Directory
2 9 (21.95%) Virtual Desktop
3 3 (7.32%) Hyper-V
4 2 (4.88%) VMware Infrastructure
Systems Management
1 4 (9.76%) WhatsUp Gold
2 3 (7.32%) SCCM
3 2 (4.88%) Microsoft Intune
Vendors
1 13 (31.71%) Microsoft
2 7 (17.07%) Apple
3 5 (12.20%) ServiceNow
4 4 (9.76%) VMware
5 2 (4.88%) Cisco
5 2 (4.88%) Veeam
6 1 (2.44%) Citrix