IT Support Analyst Jobs in England

IT Support Analyst
UK > England

The median IT Support Analyst salary in England is £31,500 per year according to job vacancies posted during the 6 months to 9 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 Jun 2024
Same period 2023 Same period 2022
Rank 450 542 715
Rank change year-on-year +92 +173 -91
Permanent jobs requiring an IT Support Analyst 463 382 528
As % of all permanent jobs advertised in England 0.49% 0.46% 0.37%
As % of the Job Titles category 0.52% 0.51% 0.38%
Number of salaries quoted 372 336 486
10th Percentile £24,000 £22,750 £21,250
25th Percentile £26,000 £26,250 £23,813
Median annual salary (50th Percentile) £31,500 £31,000 £29,000
Median % change year-on-year +1.61% +6.90% -
75th Percentile £37,500 £37,250 £35,000
90th Percentile £45,500 £42,500 £47,500
UK median annual salary £31,500 £30,000 £28,500
% change year-on-year +5.00% +5.26% +1.79%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 89,103 75,397 137,915
% of permanent jobs with a recognized job title 94.59% 91.21% 95.93%
Number of salaries quoted 65,080 49,497 75,489
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,402 £45,000 £43,000
Median annual salary (50th Percentile) £52,500 £60,331 £60,000
Median % change year-on-year -12.98% +0.55% +9.09%
75th Percentile £70,250 £81,250 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

IT Support Analyst
Job Vacancy Trend in England

Job postings that featured IT Support Analyst in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for IT Support Analyst in England

IT Support Analyst
Salary Trend in England

3-month moving average salary quoted in jobs citing IT Support Analyst in England.

Salary trend for IT Support Analyst in England

IT Support Analyst
Salary Histogram in England

Salary distribution for jobs citing IT Support Analyst in England over the 6 months to 9 June 2024.

Salary histogram for IT Support Analyst in England

IT Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the England region over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +24 112 £36,000 -1.37% 9
South East +33 98 £32,500 +14.04% 12
Midlands +13 87 £27,000 - 4
North of England +43 70 £28,000 +1.82% 8
South West -19 55 £27,500 -4.35% 11
West Midlands +12 46 £32,500 +11.61% 2
East of England +4 42 £28,500 +3.64% 2
East Midlands -11 41 £26,000 -1.89% 2
Yorkshire +84 36 £29,750 +2.59% 1
North West -11 31 £28,000 +9.80% 6
North East -14 3 - - 1
IT Support Analyst
UK

IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 9 June 2024, IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring IT Support Analyst in the job title.

1 237 (51.19%) Windows
2 233 (50.32%) Microsoft
3 224 (48.38%) Microsoft 365
4 201 (43.41%) Active Directory
5 142 (30.67%) Social Skills
6 126 (27.21%) Windows 10
7 122 (26.35%) Customer Service
8 110 (23.76%) Azure
9 105 (22.68%) ITIL
10 101 (21.81%) Microsoft Office
11 98 (21.17%) Problem-Solving
12 84 (18.14%) Microsoft Exchange
13 62 (13.39%) Windows Server
14 55 (11.88%) Entra ID
15 54 (11.66%) SCCM
16 46 (9.94%) Finance
17 45 (9.72%) Degree
18 44 (9.50%) Change Management
19 42 (9.07%) Analytical Skills
20 41 (8.86%) Service Delivery
21 40 (8.64%) DHCP
22 39 (8.42%) Firewall
22 39 (8.42%) ITSM
23 38 (8.21%) Service Management
23 38 (8.21%) Law
23 38 (8.21%) VMware
23 38 (8.21%) WAN
23 38 (8.21%) SharePoint
24 37 (7.99%) VPN
24 37 (7.99%) DNS

IT Support Analyst Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 84 (18.14%) Microsoft Exchange
2 38 (8.21%) SharePoint
3 4 (0.86%) Exchange Server 2013
3 4 (0.86%) IIS
4 2 (0.43%) Skype for Business
5 1 (0.22%) CMS
5 1 (0.22%) SharePoint 2013
Applications
1 101 (21.81%) Microsoft Office
2 8 (1.73%) Microsoft Excel
3 5 (1.08%) Microsoft PowerPoint
Business Applications
1 5 (1.08%) Dynamics CRM
1 5 (1.08%) Dynamics GP
2 3 (0.65%) Carpe Diem
3 2 (0.43%) Misys Midas
4 1 (0.22%) Elite 3E
4 1 (0.22%) Visualfiles
Cloud Services
1 224 (48.38%) Microsoft 365
2 110 (23.76%) Azure
3 55 (11.88%) Entra ID
4 16 (3.46%) AWS
5 11 (2.38%) Dynamics 365
6 10 (2.16%) WhatsApp
7 9 (1.94%) OneDrive
8 8 (1.73%) Google Workspace
8 8 (1.73%) Mimecast
9 3 (0.65%) Power Automate
9 3 (0.65%) Power Platform
10 2 (0.43%) Snowflake
11 1 (0.22%) Azure Stack
11 1 (0.22%) GCP
11 1 (0.22%) IaaS
11 1 (0.22%) PaaS
11 1 (0.22%) PowerApps
11 1 (0.22%) SaaS
Communications & Networking
1 40 (8.64%) DHCP
2 39 (8.42%) Firewall
3 38 (8.21%) WAN
4 37 (7.99%) DNS
4 37 (7.99%) VPN
5 32 (6.91%) LAN
6 31 (6.70%) VoIP
7 26 (5.62%) Internet
8 22 (4.75%) TCP/IP
9 21 (4.54%) Wi-Fi
10 11 (2.38%) WLAN
11 9 (1.94%) Network Security
12 6 (1.30%) Broadband
12 6 (1.30%) VLAN
13 5 (1.08%) Skype
13 5 (1.08%) Softphone
13 5 (1.08%) Structured Cabling
14 4 (0.86%) Remote Desktop
15 3 (0.65%) SD-WAN
15 3 (0.65%) WebEx
Database & Business Intelligence
1 15 (3.24%) SQL Server
2 6 (1.30%) SQL Server Reporting Services
3 4 (0.86%) MySQL
4 2 (0.43%) BusinessObjects
4 2 (0.43%) Power BI
Development Applications
1 1 (0.22%) JIRA
General
1 142 (30.67%) Social Skills
2 46 (9.94%) Finance
3 42 (9.07%) Analytical Skills
4 38 (8.21%) Law
5 35 (7.56%) Legal
6 18 (3.89%) Manufacturing
7 15 (3.24%) Telecoms
8 11 (2.38%) Retail
9 10 (2.16%) Automotive
10 9 (1.94%) Inclusion and Diversity
11 8 (1.73%) German Language
11 8 (1.73%) Marketing
12 7 (1.51%) Banking
12 7 (1.51%) Pharmaceutical
13 5 (1.08%) Documentation Skills
14 4 (0.86%) Agriculture
14 4 (0.86%) Organisational Skills
15 3 (0.65%) Advertising
15 3 (0.65%) Multimedia
16 2 (0.43%) Public Sector
Libraries, Frameworks & Software Standards
1 6 (1.30%) OLE
2 4 (0.86%) HTML
3 3 (0.65%) Software Packaging
4 1 (0.22%) .NET
4 1 (0.22%) SAML
Miscellaneous
1 22 (4.75%) Fat Client
1 22 (4.75%) Thin Client
2 19 (4.10%) Driving Licence
3 14 (3.02%) Self-Motivation
4 12 (2.59%) Video Conferencing
5 7 (1.51%) Educational Technology
6 6 (1.30%) iPhone
6 6 (1.30%) Onboarding
6 6 (1.30%) Replication
6 6 (1.30%) Smartphone
7 5 (1.08%) iPad
8 4 (0.86%) EPoS
8 4 (0.86%) Life Science
8 4 (0.86%) Management Information System
9 3 (0.65%) Blackberry
9 3 (0.65%) CCTV
9 3 (0.65%) CMDB
9 3 (0.65%) Media Streaming
10 2 (0.43%) Enterprise Software
11 1 (0.22%) Robotics
Operating Systems
1 237 (51.19%) Windows
2 126 (27.21%) Windows 10
3 62 (13.39%) Windows Server
4 25 (5.40%) Apple iOS
5 24 (5.18%) Linux
6 22 (4.75%) Mac OS
6 22 (4.75%) Windows Server 2019
7 19 (4.10%) Android
8 8 (1.73%) Windows 7
9 6 (1.30%) Mac OS X
10 5 (1.08%) Windows Server 2016
11 4 (0.86%) Windows Server 2012
12 2 (0.43%) Unix
13 1 (0.22%) VMS
13 1 (0.22%) Windows Mobile
Processes & Methodologies
1 122 (26.35%) Customer Service
2 105 (22.68%) ITIL
3 98 (21.17%) Problem-Solving
4 44 (9.50%) Change Management
5 41 (8.86%) Service Delivery
6 39 (8.42%) ITSM
7 38 (8.21%) Service Management
8 36 (7.78%) Agile
9 32 (6.91%) Asset Management
10 30 (6.48%) Incident Management
11 29 (6.26%) Continuous Improvement
12 26 (5.62%) Cybersecurity
13 21 (4.54%) Problem Management
14 20 (4.32%) Project Planning
15 15 (3.24%) Document Management
16 14 (3.02%) Information Security
17 13 (2.81%) Computer Science
18 12 (2.59%) CRM
18 12 (2.59%) Mobile Device Management
19 11 (2.38%) IT Strategy
Programming Languages
1 15 (3.24%) SQL
2 7 (1.51%) PowerShell
3 5 (1.08%) Bash
4 4 (0.86%) Java
4 4 (0.86%) PHP
5 2 (0.43%) C#
6 1 (0.22%) C
6 1 (0.22%) COBOL
Qualifications
1 45 (9.72%) Degree
2 16 (3.46%) Microsoft Certification
3 15 (3.24%) A+ Certification
4 7 (1.51%) MCP
5 5 (1.08%) AWS Certification
5 5 (1.08%) Security Cleared
6 4 (0.86%) Azure Certification
6 4 (0.86%) Computer Science Degree
6 4 (0.86%) DBS Check
6 4 (0.86%) MCITP
6 4 (0.86%) MCSE
7 3 (0.65%) CCNA
7 3 (0.65%) Cisco Certification
7 3 (0.65%) ITIL Certification
7 3 (0.65%) ITIL Foundation Certificate
8 2 (0.43%) SC Cleared
9 1 (0.22%) CompTIA Security+
9 1 (0.22%) Network+ Certification
Quality Assurance & Compliance
1 33 (7.13%) SLA
2 12 (2.59%) Cyber Essentials
3 6 (1.30%) ISO/IEC 27001
4 2 (0.43%) PMO
5 1 (0.22%) Accessibility
5 1 (0.22%) Cyber Essentials PLUS
5 1 (0.22%) GDPR
System Software
1 201 (43.41%) Active Directory
2 23 (4.97%) VMware Infrastructure
3 20 (4.32%) Virtual Desktop
4 9 (1.94%) Hyper-V
5 2 (0.43%) VMware ESXi
6 1 (0.22%) Virtual Machines
Systems Management
1 54 (11.66%) SCCM
2 26 (5.62%) Microsoft Intune
3 19 (4.10%) Jamf Pro
4 6 (1.30%) PaperCut
5 5 (1.08%) Systems Management Server (SMS)
6 4 (0.86%) WhatsUp Gold
7 3 (0.65%) AirWatch
7 3 (0.65%) FortiGate
8 2 (0.43%) Progress Chef
8 2 (0.43%) WSUS
9 1 (0.22%) MobiControl
9 1 (0.22%) Single Sign-On
Vendors
1 233 (50.32%) Microsoft
2 38 (8.21%) VMware
3 34 (7.34%) Cisco
4 27 (5.83%) Citrix
5 20 (4.32%) Apple
6 18 (3.89%) ServiceNow
7 16 (3.46%) iManage
8 11 (2.38%) Meraki
9 8 (1.73%) Bloomberg
9 8 (1.73%) Canon
9 8 (1.73%) Dell
9 8 (1.73%) Veeam
10 7 (1.51%) Adobe
10 7 (1.51%) HP
11 6 (1.30%) BT
12 5 (1.08%) Avaya
12 5 (1.08%) Rapid7
12 5 (1.08%) Sage
12 5 (1.08%) SAP
13 4 (0.86%) Palo Alto