IT Support Analyst Jobs in the South West

IT Support Analyst
England > South West

The median IT Support Analyst salary in the South West is £27,500 per year according to job vacancies posted during the 6 months to 9 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 Jun 2024
Same period 2023 Same period 2022
Rank 237 218 298
Rank change year-on-year -19 +80 -42
Permanent jobs requiring an IT Support Analyst 55 45 32
As % of all permanent jobs advertised in the South West 0.53% 0.69% 0.37%
As % of the Job Titles category 0.55% 0.78% 0.39%
Number of salaries quoted 37 28 31
10th Percentile £21,900 £25,275 £22,025
25th Percentile £24,000 £27,000 £22,875
Median annual salary (50th Percentile) £27,500 £28,750 £27,500
Median % change year-on-year -4.35% +4.55% +19.57%
75th Percentile £35,000 £31,750 £29,625
90th Percentile £37,000 £33,750 £31,000
England median annual salary £31,500 £31,000 £29,000
% change year-on-year +1.61% +6.90% -

All Permanent IT Job Vacancies
South West

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South West with a recognized job title 9,975 5,765 8,290
% of permanent jobs with a recognized job title 96.16% 88.76% 95.79%
Number of salaries quoted 7,226 3,665 5,138
10th Percentile £28,000 £30,000 £28,750
25th Percentile £37,000 £38,000 £37,500
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +11.11%
75th Percentile £64,750 £68,750 £65,720
90th Percentile £77,500 £80,000 £80,000
England median annual salary £52,500 £60,331 £60,000
% change year-on-year -12.98% +0.55% +9.09%

IT Support Analyst
Job Vacancy Trend in the South West

Job postings that featured IT Support Analyst in the job title as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for IT Support Analyst in the South West

IT Support Analyst
Salary Trend in the South West

3-month moving average salary quoted in jobs citing IT Support Analyst in the South West.

Salary trend for IT Support Analyst in the South West

IT Support Analyst
Salary Histogram in the South West

Salary distribution for jobs citing IT Support Analyst in the South West over the 6 months to 9 June 2024.

Salary histogram for IT Support Analyst in the South West

IT Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the South West region over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bristol +9 18 £30,000 +5.73% 4
Wiltshire -5 14 £30,500 +28.42% 4
Somerset -4 9 £23,500 -24.19% 3
Devon -12 7 £24,000 -9.43% 1
Gloucestershire -16 7 - -
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the South West

For the 6 months to 9 June 2024, IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region featuring IT Support Analyst in the job title.

1 23 (41.82%) Social Skills
2 21 (38.18%) Microsoft
3 16 (29.09%) Windows
4 13 (23.64%) Customer Service
5 12 (21.82%) Microsoft 365
6 11 (20.00%) Azure
6 11 (20.00%) Active Directory
7 10 (18.18%) Linux
7 10 (18.18%) Problem-Solving
8 8 (14.55%) Windows 10
8 8 (14.55%) Microsoft Office
8 8 (14.55%) ITIL
9 7 (12.73%) Problem Management
9 7 (12.73%) ITSM
10 6 (10.91%) AWS
10 6 (10.91%) SharePoint
10 6 (10.91%) Microsoft Exchange
10 6 (10.91%) Internet
10 6 (10.91%) Firewall
10 6 (10.91%) Trend Analysis
11 5 (9.09%) Fintech
11 5 (9.09%) Windows Server
11 5 (9.09%) Entra ID
11 5 (9.09%) Microsoft Certification
11 5 (9.09%) Softphone
11 5 (9.09%) VMware
12 4 (7.27%) SCCM
12 4 (7.27%) Java
12 4 (7.27%) SQL
13 3 (5.45%) A+ Certification

IT Support Analyst Skill Set
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (10.91%) Microsoft Exchange
1 6 (10.91%) SharePoint
Applications
1 8 (14.55%) Microsoft Office
Cloud Services
1 12 (21.82%) Microsoft 365
2 11 (20.00%) Azure
3 6 (10.91%) AWS
4 5 (9.09%) Entra ID
5 1 (1.82%) Azure Stack
Communications & Networking
1 6 (10.91%) Firewall
1 6 (10.91%) Internet
2 5 (9.09%) Softphone
3 1 (1.82%) ADSL
3 1 (1.82%) DHCP
3 1 (1.82%) DNS
3 1 (1.82%) TCP/IP
Database & Business Intelligence
1 1 (1.82%) SQL Server
General
1 23 (41.82%) Social Skills
2 3 (5.45%) Analytical Skills
3 2 (3.64%) Legal
4 1 (1.82%) Aviation
4 1 (1.82%) Documentation Skills
4 1 (1.82%) Finance
4 1 (1.82%) Inclusion and Diversity
4 1 (1.82%) Manufacturing
4 1 (1.82%) Organisational Skills
4 1 (1.82%) Public Sector
Libraries, Frameworks & Software Standards
1 1 (1.82%) .NET
Miscellaneous
1 1 (1.82%) Driving Licence
1 1 (1.82%) iPhone
1 1 (1.82%) Robotics
1 1 (1.82%) Self-Motivation
Operating Systems
1 16 (29.09%) Windows
2 10 (18.18%) Linux
3 8 (14.55%) Windows 10
4 5 (9.09%) Windows Server
5 3 (5.45%) Mac OS
Processes & Methodologies
1 13 (23.64%) Customer Service
2 10 (18.18%) Problem-Solving
3 8 (14.55%) ITIL
4 7 (12.73%) ITSM
4 7 (12.73%) Problem Management
5 6 (10.91%) Trend Analysis
6 5 (9.09%) Fintech
7 3 (5.45%) Asset Management
7 3 (5.45%) Continuous Improvement
8 2 (3.64%) Configuration Management
8 2 (3.64%) Customer-Centricity
8 2 (3.64%) Root Cause Analysis
8 2 (3.64%) Service Management
9 1 (1.82%) Break/Fix
9 1 (1.82%) Collaborative Working
9 1 (1.82%) Digital Strategy
9 1 (1.82%) Roadmaps
9 1 (1.82%) Software Asset Management
9 1 (1.82%) Software Licensing
9 1 (1.82%) Technology Roadmap
Programming Languages
1 4 (7.27%) Java
1 4 (7.27%) SQL
2 2 (3.64%) PowerShell
Qualifications
1 5 (9.09%) Microsoft Certification
2 3 (5.45%) A+ Certification
2 3 (5.45%) Degree
2 3 (5.45%) MCITP
2 3 (5.45%) Security Cleared
3 2 (3.64%) ITIL Foundation Certificate
3 2 (3.64%) MCP
3 2 (3.64%) SC Cleared
Quality Assurance & Compliance
1 1 (1.82%) Accessibility
1 1 (1.82%) ISO/IEC 27001
System Software
1 11 (20.00%) Active Directory
Systems Management
1 4 (7.27%) SCCM
2 1 (1.82%) Jamf Pro
2 1 (1.82%) Microsoft Intune
Vendors
1 21 (38.18%) Microsoft
2 5 (9.09%) VMware
3 2 (3.64%) Apple
4 1 (1.82%) Bomgar
4 1 (1.82%) Canon
4 1 (1.82%) Dell