Service Delivery Manager Jobs in England

Service Delivery Manager
UK > England

The median Service Delivery Manager salary in England is £50,000 per year according to job vacancies posted during the 6 months to 9 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 Jun 2024
Same period 2023 Same period 2022
Rank 487 715 883
Rank change year-on-year +228 +168 -205
Permanent jobs requiring a Service Delivery Manager 410 165 322
As % of all permanent jobs advertised in England 0.44% 0.20% 0.22%
As % of the Job Titles category 0.46% 0.22% 0.23%
Number of salaries quoted 244 136 291
10th Percentile £32,825 £42,360 £41,250
25th Percentile £40,000 £51,250 £48,000
Median annual salary (50th Percentile) £50,000 £62,500 £60,000
Median % change year-on-year -20.00% +4.17% +14.29%
75th Percentile £65,000 £71,500 £70,000
90th Percentile £73,648 £95,000 £78,750
UK median annual salary £49,750 £60,000 £58,250
% change year-on-year -17.08% +3.00% +10.95%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 89,103 75,397 137,915
% of permanent jobs with a recognized job title 94.59% 91.21% 95.93%
Number of salaries quoted 65,080 49,497 75,489
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,402 £45,000 £43,000
Median annual salary (50th Percentile) £52,500 £60,331 £60,000
Median % change year-on-year -12.98% +0.55% +9.09%
75th Percentile £70,250 £81,250 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Service Delivery Manager
Job Vacancy Trend in England

Job postings that featured Service Delivery Manager in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Delivery Manager in England

Service Delivery Manager
Salary Trend in England

3-month moving average salary quoted in jobs citing Service Delivery Manager in England.

Salary trend for Service Delivery Manager in England

Service Delivery Manager
Salary Histogram in England

Salary distribution for jobs citing Service Delivery Manager in England over the 6 months to 9 June 2024.

Salary histogram for Service Delivery Manager in England

Service Delivery Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery Manager within the England region over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +151 145 £64,000 -10.49% 12
South East +46 71 £43,500 -28.98% 11
North of England +54 55 £47,500 -5.00% 4
South West -10 52 £42,500 -22.73% 5
Midlands +2 51 £47,250 -27.31% 6
West Midlands +9 36 £60,000 -7.69% 3
Yorkshire +78 30 £47,500 -5.00% 2
East of England +11 27 £40,000 +10.34% 5
North West +7 25 £47,500 -13.64% 2
East Midlands -19 15 £35,000 -39.13% 3
Service Delivery Manager
UK

Service Delivery Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 9 June 2024, Service Delivery Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Service Delivery Manager in the job title.

1 410 (100.00%) Service Delivery
2 172 (41.95%) Social Skills
3 149 (36.34%) SLA
4 144 (35.12%) Finance
5 133 (32.44%) Microsoft
6 118 (28.78%) Mentoring
7 115 (28.05%) Contract Negotiation
8 113 (27.56%) ServiceNow
8 113 (27.56%) ITIL
9 106 (25.85%) Law
10 103 (25.12%) Performance Management
11 102 (24.88%) Inclusion and Diversity
12 101 (24.63%) SaaS
13 95 (23.17%) Service Management
13 95 (23.17%) Dell
14 59 (14.39%) ITSM
15 48 (11.71%) Customer Service
16 42 (10.24%) Stakeholder Management
17 39 (9.51%) Degree
17 39 (9.51%) Project Management
18 38 (9.27%) Incident Management
19 35 (8.54%) Line Management
20 34 (8.29%) Microsoft 365
21 30 (7.32%) ERP
22 29 (7.07%) CRM
22 29 (7.07%) Public Sector
23 28 (6.83%) Service Delivery Management
23 28 (6.83%) Problem-Solving
24 27 (6.59%) ITIL Certification
24 27 (6.59%) Incident Response

Service Delivery Manager Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (0.49%) Confluence
1 2 (0.49%) Microsoft Exchange
2 1 (0.24%) SharePoint
Applications
1 23 (5.61%) Microsoft Office
2 18 (4.39%) Microsoft Excel
3 8 (1.95%) Microsoft PowerPoint
Business Applications
1 6 (1.46%) Dynamics CRM
2 5 (1.22%) SAP ERP
3 1 (0.24%) Oracle ERP
3 1 (0.24%) SAP HR
Cloud Services
1 101 (24.63%) SaaS
2 34 (8.29%) Microsoft 365
3 12 (2.93%) Azure
4 6 (1.46%) Power Platform
5 2 (0.49%) Google Docs
6 1 (0.24%) Entra ID
6 1 (0.24%) Google Workspace
6 1 (0.24%) PaaS
Communications & Networking
1 10 (2.44%) Wi-Fi
2 2 (0.49%) Firewall
2 2 (0.49%) Internet
2 2 (0.49%) NAS
2 2 (0.49%) VSAT
3 1 (0.24%) DHCP
3 1 (0.24%) DNS
3 1 (0.24%) LAN
3 1 (0.24%) WAN
Database & Business Intelligence
1 12 (2.93%) SQL Server
2 6 (1.46%) Power BI
2 6 (1.46%) SAP HANA
Development Applications
1 3 (0.73%) JIRA
2 2 (0.49%) Bitbucket
2 2 (0.49%) GitLab
General
1 172 (41.95%) Social Skills
2 144 (35.12%) Finance
3 106 (25.85%) Law
4 102 (24.88%) Inclusion and Diversity
5 29 (7.07%) Public Sector
6 20 (4.88%) Retail
7 19 (4.63%) Analytical Skills
8 18 (4.39%) Telecoms
9 16 (3.90%) Influencing Skills
10 15 (3.66%) Spanish Language
11 8 (1.95%) Documentation Skills
11 8 (1.95%) French Language
12 7 (1.71%) Legal
13 6 (1.46%) Manufacturing
13 6 (1.46%) Pharmaceutical
14 5 (1.22%) Presentation Skills
15 3 (0.73%) Banking
15 3 (0.73%) Marketing
16 2 (0.49%) Advertising
17 1 (0.24%) Billing
Libraries, Frameworks & Software Standards
1 16 (3.90%) EDI
2 3 (0.73%) CSS
3 2 (0.49%) .NET
3 2 (0.49%) RESTful
Miscellaneous
1 17 (4.15%) Onboarding
2 16 (3.90%) Driving Licence
3 12 (2.93%) Self-Motivation
4 6 (1.46%) Management Information System
5 4 (0.98%) Cyber Threat
6 3 (0.73%) Cyber Kill Chain
6 3 (0.73%) Mobile App
6 3 (0.73%) Product Ownership
6 3 (0.73%) Team-Oriented Environment
7 2 (0.49%) Greenfield Project
7 2 (0.49%) Security Operations Centre
8 1 (0.24%) Data Centre
8 1 (0.24%) IoT
8 1 (0.24%) Legacy Systems
8 1 (0.24%) Operational Technology
8 1 (0.24%) PMI
Operating Systems
1 18 (4.39%) Windows
2 2 (0.49%) Windows Server
Processes & Methodologies
1 410 (100.00%) Service Delivery
2 118 (28.78%) Mentoring
3 115 (28.05%) Contract Negotiation
4 113 (27.56%) ITIL
5 103 (25.12%) Performance Management
6 95 (23.17%) Service Management
7 59 (14.39%) ITSM
8 48 (11.71%) Customer Service
9 42 (10.24%) Stakeholder Management
10 39 (9.51%) Project Management
11 38 (9.27%) Incident Management
12 35 (8.54%) Line Management
13 30 (7.32%) ERP
14 29 (7.07%) CRM
15 28 (6.83%) Problem-Solving
15 28 (6.83%) Service Delivery Management
16 27 (6.59%) Incident Response
17 23 (5.61%) Computer Science
17 23 (5.61%) Continuous Improvement
18 22 (5.37%) B2B
Programming Languages
1 10 (2.44%) C#
2 8 (1.95%) Java
2 8 (1.95%) Python
3 2 (0.49%) JavaScript
3 2 (0.49%) SQL
Qualifications
1 39 (9.51%) Degree
2 27 (6.59%) ITIL Certification
3 18 (4.39%) Security Cleared
4 15 (3.66%) Computer Science Degree
5 4 (0.98%) SC Cleared
6 1 (0.24%) CCNA
6 1 (0.24%) Cisco Certification
6 1 (0.24%) DBS Check
6 1 (0.24%) ITIL Foundation Certificate
6 1 (0.24%) JNCIA
6 1 (0.24%) PMI Certification
Quality Assurance & Compliance
1 149 (36.34%) SLA
2 15 (3.66%) Accessibility
3 7 (1.71%) GDPR
4 3 (0.73%) Cyber Essentials
4 3 (0.73%) QA
5 2 (0.49%) COBIT
5 2 (0.49%) NIST
6 1 (0.24%) ISO 9001
6 1 (0.24%) ISO/IEC 27001
6 1 (0.24%) PCI DSS
System Software
1 5 (1.22%) Active Directory
2 3 (0.73%) Virtual Servers
3 2 (0.49%) Hyper-V
4 1 (0.24%) Virtual Machines
4 1 (0.24%) VMware Infrastructure
Systems Management
1 1 (0.24%) Jamf Pro
1 1 (0.24%) Microsoft Intune
Vendors
1 133 (32.44%) Microsoft
2 113 (27.56%) ServiceNow
3 95 (23.17%) Dell
4 15 (3.66%) Salesforce
5 14 (3.41%) SAP
6 8 (1.95%) Apple
7 7 (1.71%) Google
8 6 (1.46%) Oracle
9 4 (0.98%) Computacenter
9 4 (0.98%) ConnectWise
10 3 (0.73%) Genesys
11 2 (0.49%) iManage
11 2 (0.49%) VMware
12 1 (0.24%) Cadence