IT Support Engineer Jobs in London

IT Support Engineer
England > London

The median IT Support Engineer salary in London is £34,000 per year according to job vacancies posted during the 6 months to 9 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 Jun 2024
Same period 2023 Same period 2022
Rank 419 400 715
Rank change year-on-year -19 +315 -174
Permanent jobs requiring an IT Support Engineer 111 201 202
As % of all permanent jobs advertised in London 0.45% 0.64% 0.27%
As % of the Job Titles category 0.48% 0.67% 0.28%
Number of salaries quoted 97 176 162
10th Percentile £26,250 £28,250 £27,000
25th Percentile £31,250 £31,250 £30,750
Median annual salary (50th Percentile) £34,000 £35,000 £33,250
Median % change year-on-year -2.86% +5.26% -7.64%
75th Percentile £37,500 £38,000 £44,813
90th Percentile £43,000 £45,625 £57,500
England median annual salary £30,000 £32,500 £31,500
% change year-on-year -7.69% +3.17% +5.00%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 23,153 29,839 71,327
% of permanent jobs with a recognized job title 94.46% 94.99% 96.18%
Number of salaries quoted 17,040 22,415 34,936
10th Percentile £37,500 £41,578 £41,250
25th Percentile £50,000 £54,750 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £52,500 £60,331 £60,000
% change year-on-year -12.98% +0.55% +9.09%

IT Support Engineer
Job Vacancy Trend in London

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for IT Support Engineer in London

IT Support Engineer
Salary Trend in London

3-month moving average salary quoted in jobs citing IT Support Engineer in London.

Salary trend for IT Support Engineer in London

IT Support Engineer
Salary Histogram in London

Salary distribution for jobs citing IT Support Engineer in London over the 6 months to 9 June 2024.

Salary histogram for IT Support Engineer in London

IT Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the London region over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +27 28 £35,500 -2.74% 2
West London -10 15 £33,500 +4.69% 3
South London -8 4 £34,000 -2.86% 1
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 9 June 2024, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support Engineer in the job title.

1 91 (81.98%) Windows
2 84 (75.68%) Microsoft 365
3 77 (69.37%) Microsoft
3 77 (69.37%) Active Directory
4 48 (43.24%) Social Skills
5 45 (40.54%) Azure
6 43 (38.74%) Customer Service
7 35 (31.53%) Windows 10
8 30 (27.03%) Windows Server
9 27 (24.32%) ITIL
9 27 (24.32%) Microsoft Exchange
10 26 (23.42%) Microsoft Office
11 25 (22.52%) Wi-Fi
11 25 (22.52%) Microsoft Intune
11 25 (22.52%) Problem-Solving
12 22 (19.82%) Entra ID
13 21 (18.92%) DNS
14 19 (17.12%) VPN
15 18 (16.22%) Analytical Skills
16 17 (15.32%) DHCP
16 17 (15.32%) EPoS
16 17 (15.32%) Firewall
16 17 (15.32%) Organisational Skills
17 16 (14.41%) SharePoint
18 15 (13.51%) Degree
19 14 (12.61%) PowerShell
19 14 (12.61%) Mac OS
19 14 (12.61%) TCP/IP
20 13 (11.71%) Citrix
20 13 (11.71%) Mac OS X

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (24.32%) Microsoft Exchange
2 16 (14.41%) SharePoint
3 5 (4.50%) Exchange Server 2013
4 3 (2.70%) SAS
5 2 (1.80%) Exchange Server 2007
5 2 (1.80%) Exchange Server 2010
6 1 (0.90%) CMS
6 1 (0.90%) Confluence
Applications
1 26 (23.42%) Microsoft Office
2 3 (2.70%) SPSS
Business Applications
1 1 (0.90%) Elite 3E
Cloud Services
1 84 (75.68%) Microsoft 365
2 45 (40.54%) Azure
3 22 (19.82%) Entra ID
4 9 (8.11%) OneDrive
5 7 (6.31%) AWS
6 4 (3.60%) Amazon EC2
6 4 (3.60%) Mimecast
7 3 (2.70%) Dropbox
7 3 (2.70%) Rubrik
8 2 (1.80%) WhatsApp
9 1 (0.90%) Azure Storage
9 1 (0.90%) GCP
9 1 (0.90%) Google Workspace
9 1 (0.90%) IaaS
9 1 (0.90%) PaaS
9 1 (0.90%) SaaS
9 1 (0.90%) Serverless
Communications & Networking
1 25 (22.52%) Wi-Fi
2 21 (18.92%) DNS
3 19 (17.12%) VPN
4 17 (15.32%) DHCP
4 17 (15.32%) Firewall
5 14 (12.61%) TCP/IP
6 12 (10.81%) WAN
7 10 (9.01%) LAN
8 9 (8.11%) Wireless
9 7 (6.31%) VLAN
10 5 (4.50%) VoIP
11 3 (2.70%) Fibre Channel
11 3 (2.70%) Internet
11 3 (2.70%) iSCSI
11 3 (2.70%) Network Security
11 3 (2.70%) SAN
11 3 (2.70%) Unified Communications
11 3 (2.70%) WebEx
12 2 (1.80%) Remote Desktop
13 1 (0.90%) Cisco IOS
Database & Business Intelligence
1 4 (3.60%) SQL Server
2 3 (2.70%) Big Data
2 3 (2.70%) EDRMS
2 3 (2.70%) Oracle Database
3 1 (0.90%) Electronic Patient Records
Development Applications
1 2 (1.80%) JIRA
1 2 (1.80%) MSI
2 1 (0.90%) Atlassian Bamboo
2 1 (0.90%) Bitbucket
General
1 48 (43.24%) Social Skills
2 18 (16.22%) Analytical Skills
3 17 (15.32%) Organisational Skills
4 8 (7.21%) Legal
5 7 (6.31%) Banking
5 7 (6.31%) Finance
6 5 (4.50%) Law
7 4 (3.60%) Inclusion and Diversity
8 3 (2.70%) Games
8 3 (2.70%) Retail
9 2 (1.80%) Telecoms
10 1 (0.90%) Advertising
10 1 (0.90%) Documentation Skills
10 1 (0.90%) Social Science
Libraries, Frameworks & Software Standards
1 7 (6.31%) ADSI
1 7 (6.31%) LDAP
2 1 (0.90%) SAML
Miscellaneous
1 17 (15.32%) EPoS
2 7 (6.31%) Onboarding
2 7 (6.31%) Video Conferencing
3 6 (5.41%) Self-Motivation
4 4 (3.60%) Data Centre
4 4 (3.60%) Management Information System
5 3 (2.70%) Apple TV
5 3 (2.70%) Cybercrime
5 3 (2.70%) Driving Licence
5 3 (2.70%) Social Media
6 2 (1.80%) Analytical Mindset
6 2 (1.80%) iPad
7 1 (0.90%) CCTV
7 1 (0.90%) Enterprise Software
7 1 (0.90%) iPhone
7 1 (0.90%) Life Science
7 1 (0.90%) Linux Command Line
7 1 (0.90%) Public Cloud
7 1 (0.90%) Replication
7 1 (0.90%) Smartphone
Operating Systems
1 91 (81.98%) Windows
2 35 (31.53%) Windows 10
3 30 (27.03%) Windows Server
4 14 (12.61%) Mac OS
5 13 (11.71%) Mac OS X
6 10 (9.01%) Linux
7 7 (6.31%) Android
7 7 (6.31%) Apple iOS
8 5 (4.50%) Windows Server 2012
9 4 (3.60%) Unix
10 3 (2.70%) Windows Server 2008
10 3 (2.70%) Windows Server 2016
11 1 (0.90%) CentOS
11 1 (0.90%) VMS
11 1 (0.90%) Windows Server 2019
Processes & Methodologies
1 43 (38.74%) Customer Service
2 27 (24.32%) ITIL
3 25 (22.52%) Problem-Solving
4 10 (9.01%) ITSM
5 9 (8.11%) Asset Management
6 8 (7.21%) Service Management
7 7 (6.31%) Cybersecurity
7 7 (6.31%) Migration
7 7 (6.31%) Root Cause Analysis
7 7 (6.31%) Service Delivery
8 5 (4.50%) Disaster Recovery
8 5 (4.50%) Information Security
9 4 (3.60%) Collaborative Culture
9 4 (3.60%) Inventory Management
9 4 (3.60%) Remote Monitoring and Management
9 4 (3.60%) SDLC
10 3 (2.70%) Anti-Money Laundering
10 3 (2.70%) Electronic Discovery Reference Model
10 3 (2.70%) Fintech
10 3 (2.70%) Project Delivery
Programming Languages
1 14 (12.61%) PowerShell
2 8 (7.21%) SQL
Qualifications
1 15 (13.51%) Degree
2 5 (4.50%) Microsoft Certification
3 4 (3.60%) CCNA
3 4 (3.60%) Cisco Certification
3 4 (3.60%) MCSE
4 3 (2.70%) A+ Certification
4 3 (2.70%) ITIL Certification
4 3 (2.70%) Network+ Certification
4 3 (2.70%) SC Cleared
4 3 (2.70%) Security Cleared
5 2 (1.80%) CompTIA Security+
5 2 (1.80%) DBS Check
6 1 (0.90%) Azure Certification
6 1 (0.90%) Computer Science Degree
6 1 (0.90%) MCSA
Quality Assurance & Compliance
1 9 (8.11%) SLA
2 1 (0.90%) Cyber Essentials
2 1 (0.90%) Cyber Essentials PLUS
2 1 (0.90%) ISO/IEC 27001
System Software
1 77 (69.37%) Active Directory
2 9 (8.11%) Hyper-V
3 8 (7.21%) VMware Infrastructure
4 4 (3.60%) Terminal Services
5 3 (2.70%) vSphere
6 2 (1.80%) Virtual Machines
7 1 (0.90%) Microsoft App-V
7 1 (0.90%) Virtual Desktop
7 1 (0.90%) Virtual Servers
7 1 (0.90%) Xen
7 1 (0.90%) XenApp
Systems Management
1 25 (22.52%) Microsoft Intune
2 12 (10.81%) SCCM
3 3 (2.70%) Jamf Pro
3 3 (2.70%) NetBackup
4 2 (1.80%) Single Sign-On
5 1 (0.90%) Ansible
5 1 (0.90%) Backup Exec
5 1 (0.90%) Progress Chef
5 1 (0.90%) Puppet
5 1 (0.90%) WSUS
Vendors
1 77 (69.37%) Microsoft
2 13 (11.71%) Apple
2 13 (11.71%) Citrix
3 9 (8.11%) VMware
4 7 (6.31%) Bloomberg
4 7 (6.31%) ServiceNow
5 6 (5.41%) ConnectWise
6 3 (2.70%) 3PAR
6 3 (2.70%) HP
6 3 (2.70%) iManage
6 3 (2.70%) Instagram
6 3 (2.70%) Ivanti
6 3 (2.70%) Mitel
6 3 (2.70%) Oracle
6 3 (2.70%) ShoreTel
6 3 (2.70%) Sophos
7 2 (1.80%) Adobe
7 2 (1.80%) Cisco
7 2 (1.80%) Dell
7 2 (1.80%) Google