SLA Jobs in London

Service Level Agreement (SLA)
England > London

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 1 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 194 201 357
Rank change year-on-year +7 +156 -37
Permanent jobs citing SLA 385 578 866
As % of all permanent jobs advertised in London 1.59% 1.81% 1.18%
As % of the Quality Assurance & Compliance category 11.44% 11.16% 7.14%
Number of salaries quoted 218 412 546
10th Percentile £26,000 £28,750 £27,000
25th Percentile £31,250 £33,000 £32,500
Median annual salary (50th Percentile) £45,000 £45,000 £49,875
Median % change year-on-year - -9.77% -5.00%
75th Percentile £67,194 £72,500 £67,500
90th Percentile £92,500 £85,000 £85,000
England median annual salary £32,500 £40,000 £37,500
% change year-on-year -18.75% +6.67% -6.25%

All Quality Assurance and Compliance Skills
London

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 3,366 5,181 12,122
As % of all permanent jobs advertised in London 13.93% 16.23% 16.56%
Number of salaries quoted 2,429 3,387 5,306
10th Percentile £37,500 £39,649 £39,375
25th Percentile £51,250 £51,250 £51,048
Median annual salary (50th Percentile) £70,000 £67,500 £65,000
Median % change year-on-year +3.70% +3.85% -
75th Percentile £92,500 £85,000 £85,000
90th Percentile £112,500 £102,500 £100,000
England median annual salary £52,500 £57,500 £55,000
% change year-on-year -8.70% +4.55% -

SLA
Job Vacancy Trend in London

Job postings citing SLA as a proportion of all IT jobs advertised in London.

Job vacancy trend for SLA in London

SLA
Salary Trend in London

3-month moving average salary quoted in jobs citing SLA in London.

Salary trend for SLA in London

SLA
Salary Histogram in London

Salary distribution for jobs citing SLA in London over the 6 months to 1 June 2024.

Salary histogram for SLA in London

SLA
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the London region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London -12 53 £37,250 -42.69% 9
South London +24 34 £42,500 +3.66% 5
West London -12 17 £42,500 -2.30% 2
North London +6 9 £30,000 - 1
East London +17 8 £80,000 +23.08% 3
SLA
England

SLA
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (8.83%) Microsoft Exchange
2 12 (3.12%) SharePoint
3 5 (1.30%) CMS
3 5 (1.30%) JBoss
4 3 (0.78%) Moodle
4 3 (0.78%) WordPress
5 2 (0.52%) Apache Spark
5 2 (0.52%) Exchange Server 2010
5 2 (0.52%) IIS
5 2 (0.52%) Skype for Business
6 1 (0.26%) Blackberry Enterprise Server
6 1 (0.26%) Confluence
6 1 (0.26%) Oracle Workflow
6 1 (0.26%) SharePoint Server
Applications
1 44 (11.43%) Microsoft Office
2 9 (2.34%) Microsoft Excel
3 4 (1.04%) Microsoft PowerPoint
4 3 (0.78%) Adobe Creative Suite
5 1 (0.26%) 1Password
Business Applications
1 5 (1.30%) Fidessa
1 5 (1.30%) Temenos T24
2 4 (1.04%) Endur
2 4 (1.04%) Workday HCM
3 2 (0.52%) Dynamics CRM
3 2 (0.52%) Oracle EBS
3 2 (0.52%) Remedy ITSM
3 2 (0.52%) Unit4 Business World
4 1 (0.26%) Carpe Diem
4 1 (0.26%) Elite 3E
4 1 (0.26%) HFM
4 1 (0.26%) Oracle Cash Management
4 1 (0.26%) Oracle EBS R12
4 1 (0.26%) Oracle E-Business Tax
4 1 (0.26%) Oracle General Ledger
4 1 (0.26%) Oracle Internet Expenses
4 1 (0.26%) Oracle iProcurement
4 1 (0.26%) Oracle Payables
4 1 (0.26%) Oracle Receivables
4 1 (0.26%) SAP ERP
Cloud Services
1 85 (22.08%) SaaS
2 82 (21.30%) Microsoft 365
3 56 (14.55%) Azure
4 21 (5.45%) AWS
5 20 (5.19%) Snowflake
6 19 (4.94%) Power Automate
7 18 (4.68%) Power Platform
8 13 (3.38%) Dynamics 365
9 11 (2.86%) Entra ID
10 9 (2.34%) Azure DevOps
10 9 (2.34%) IaaS
11 8 (2.08%) GCP
11 8 (2.08%) PaaS
12 7 (1.82%) Azure AKS
12 7 (1.82%) OneDrive
13 6 (1.56%) Azure ExpressRoute
13 6 (1.56%) Azure Pipelines
14 4 (1.04%) Google Workspace
14 4 (1.04%) Mimecast
14 4 (1.04%) PowerApps
Communications & Networking
1 27 (7.01%) VPN
2 26 (6.75%) Firewall
3 22 (5.71%) DNS
4 21 (5.45%) TCP/IP
5 19 (4.94%) DHCP
6 18 (4.68%) WAN
7 17 (4.42%) BGP
7 17 (4.42%) LAN
7 17 (4.42%) OSPF
8 13 (3.38%) MPLS
9 11 (2.86%) Wireless
10 10 (2.60%) SD-WAN
11 9 (2.34%) F5 BIG-IP GTM
11 9 (2.34%) F5 BIG-IP LTM
12 7 (1.82%) VLAN
13 6 (1.56%) Wi-Fi
14 5 (1.30%) BIG-IP
14 5 (1.30%) Internet
14 5 (1.30%) IPsec
14 5 (1.30%) Network Security
Database & Business Intelligence
1 37 (9.61%) SQL Server
2 20 (5.19%) Tableau
3 6 (1.56%) Power BI
4 4 (1.04%) MySQL
5 2 (0.52%) Data Lake
5 2 (0.52%) Oracle BI EE
5 2 (0.52%) Oracle ODI
5 2 (0.52%) Relational Database
6 1 (0.26%) Azure SQL Database
6 1 (0.26%) Elasticsearch
6 1 (0.26%) Enterprise Data Warehouse
6 1 (0.26%) Essbase
6 1 (0.26%) Hazelcast
6 1 (0.26%) Metadata
6 1 (0.26%) MongoDB
6 1 (0.26%) PostgreSQL
Development Applications
1 17 (4.42%) JIRA
2 6 (1.56%) SonarQube
3 3 (0.78%) Git
4 2 (0.52%) Bitbucket
4 2 (0.52%) Jenkins
4 2 (0.52%) Postman
4 2 (0.52%) Subversion
5 1 (0.26%) Oracle APEX
5 1 (0.26%) Sourcetree
5 1 (0.26%) Toad
5 1 (0.26%) Visual Studio
General
1 191 (49.61%) Social Skills
2 165 (42.86%) Finance
3 118 (30.65%) Inclusion and Diversity
4 95 (24.68%) Law
5 46 (11.95%) Analytical Skills
6 42 (10.91%) Banking
7 25 (6.49%) Marketing
8 16 (4.16%) Back Office
9 13 (3.38%) Environmental Health
9 13 (3.38%) Retail
10 11 (2.86%) Legal
11 10 (2.60%) Telecoms
12 7 (1.82%) Public Sector
13 6 (1.56%) Advertising
14 5 (1.30%) Financial Institution
15 4 (1.04%) German Language
15 4 (1.04%) Organisational Skills
15 4 (1.04%) Presentation Skills
16 3 (0.78%) Games
16 3 (0.78%) Manufacturing
Job Titles
1 127 (32.99%) Senior
2 94 (24.42%) Service Manager
3 84 (21.82%) Delivery Manager
3 84 (21.82%) Service Delivery Manager
4 78 (20.26%) Senior Delivery Manager
4 78 (20.26%) Senior Manager
4 78 (20.26%) Senior Service Delivery Manager
4 78 (20.26%) Senior Service Manager
5 54 (14.03%) Analyst
6 28 (7.27%) Applications Support
7 24 (6.23%) Service Analyst
7 24 (6.23%) Support Analyst
8 22 (5.71%) IT Support
8 22 (5.71%) Lead
8 22 (5.71%) Service Desk Analyst
9 21 (5.45%) Support Engineer
10 19 (4.94%) 2nd Line Support
11 18 (4.68%) Network Engineer
12 14 (3.64%) Applications Manager
12 14 (3.64%) Support Manager
Libraries, Frameworks & Software Standards
1 23 (5.97%) HTML
2 21 (5.45%) CSS
3 7 (1.82%) ADSI
3 7 (1.82%) ARM Templates
3 7 (1.82%) FIX Protocol
3 7 (1.82%) LDAP
4 6 (1.56%) Azure Blueprints
4 6 (1.56%) REST
5 5 (1.30%) .NET
5 5 (1.30%) Web Services
6 3 (0.78%) EDI
6 3 (0.78%) XML
7 2 (0.52%) AngularJS
7 2 (0.52%) Node.js
7 2 (0.52%) SOAP
8 1 (0.26%) Apache Camel
8 1 (0.26%) ASP.NET MVC
8 1 (0.26%) HTML5 Canvas
8 1 (0.26%) JSON
8 1 (0.26%) React
Miscellaneous
1 20 (5.19%) Life Science
2 18 (4.68%) Data Centre
2 18 (4.68%) Management Information System
3 15 (3.90%) Onboarding
4 14 (3.64%) Self-Motivation
5 6 (1.56%) FMCG
6 5 (1.30%) Blackberry
6 5 (1.30%) Eurex
7 4 (1.04%) BYOD
7 4 (1.04%) Distributed Denial-of-Service
7 4 (1.04%) iPhone
8 3 (0.78%) Cyber Kill Chain
8 3 (0.78%) Driving Licence
8 3 (0.78%) Learning Management System
8 3 (0.78%) Smartphone
8 3 (0.78%) Video Conferencing
8 3 (0.78%) VLE
9 2 (0.52%) Housing Association
9 2 (0.52%) iPad
9 2 (0.52%) Replication
Operating Systems
1 107 (27.79%) Windows
2 32 (8.31%) Windows 10
3 30 (7.79%) Windows Server
4 28 (7.27%) Linux
5 20 (5.19%) Unix
6 10 (2.60%) AIX
7 6 (1.56%) Red Hat Enterprise Linux
8 5 (1.30%) Android
8 5 (1.30%) CentOS
8 5 (1.30%) Mac OS
9 4 (1.04%) Apple iOS
10 3 (0.78%) Solaris
11 2 (0.52%) Windows Server 2016
12 1 (0.26%) tvOS
12 1 (0.26%) VMS
12 1 (0.26%) Windows Server 2008
12 1 (0.26%) Windows Server 2012
12 1 (0.26%) Windows Server 2019
Processes & Methodologies
1 110 (28.57%) Service Delivery
2 93 (24.16%) Mentoring
3 88 (22.86%) Customer Service
3 88 (22.86%) ITIL
4 84 (21.82%) Problem-Solving
5 82 (21.30%) Contract Negotiation
6 79 (20.52%) Performance Management
7 44 (11.43%) ITSM
8 42 (10.91%) Incident Management
9 33 (8.57%) Service Management
10 27 (7.01%) Asset Management
11 24 (6.23%) Technical Leadership
12 22 (5.71%) Line Management
13 21 (5.45%) Agile
13 21 (5.45%) Process Improvement
14 20 (5.19%) Problem Management
14 20 (5.19%) Root Cause Analysis
15 19 (4.94%) Customer Experience
16 18 (4.68%) Ticket Management
17 17 (4.42%) Cybersecurity
Programming Languages
1 48 (12.47%) SQL
2 29 (7.53%) JavaScript
3 20 (5.19%) PowerShell
3 20 (5.19%) T-SQL
4 17 (4.42%) Python
5 12 (3.12%) Bash
6 6 (1.56%) Bicep
7 5 (1.30%) Perl
7 5 (1.30%) Ruby
8 4 (1.04%) C#
8 4 (1.04%) Java
9 3 (0.78%) Shell Script
10 1 (0.26%) PL/SQL
Qualifications
1 43 (11.17%) Degree
2 12 (3.12%) DBS Check
3 11 (2.86%) ITIL Certification
4 10 (2.60%) Security Cleared
5 9 (2.34%) Cisco Certification
6 8 (2.08%) CCNP
7 7 (1.82%) Computer Science Degree
8 5 (1.30%) CCIE
8 5 (1.30%) Microsoft Certification
9 4 (1.04%) CCNA
10 3 (0.78%) Azure Certification
10 3 (0.78%) SC Cleared
11 2 (0.52%) A+ Certification
11 2 (0.52%) AWS Certification
11 2 (0.52%) ITIL Foundation Certificate
11 2 (0.52%) MCP
11 2 (0.52%) MCSE
12 1 (0.26%) IBM Certification
12 1 (0.26%) PMI Certification
12 1 (0.26%) PMP
Quality Assurance & Compliance
1 7 (1.82%) GDPR
2 5 (1.30%) QA
3 2 (0.52%) Data Quality
3 2 (0.52%) ISO/IEC 27001
4 1 (0.26%) COSHH
4 1 (0.26%) HMG Security Policy Framework
4 1 (0.26%) NEBOSH
4 1 (0.26%) PCI DSS
System Software
1 87 (22.60%) Active Directory
2 19 (4.94%) VMware Infrastructure
3 6 (1.56%) Virtual Desktop
4 3 (0.78%) LXC
4 3 (0.78%) Squid
4 3 (0.78%) Virtual Machines
5 2 (0.52%) Docker
5 2 (0.52%) Firmware
5 2 (0.52%) Hyper-V
5 2 (0.52%) Virtual Servers
5 2 (0.52%) XenApp
6 1 (0.26%) KVM
6 1 (0.26%) Veritas Cluster Server
6 1 (0.26%) VMware ESXi
6 1 (0.26%) VMware Workstation
6 1 (0.26%) vSphere
6 1 (0.26%) XenDesktop
Systems Management
1 13 (3.38%) SCCM
2 12 (3.12%) Microsoft Intune
3 9 (2.34%) Kubernetes
4 6 (1.56%) FortiGate
4 6 (1.56%) Istio
5 5 (1.30%) Ansible
6 3 (0.78%) Nessus
6 3 (0.78%) Opsview
6 3 (0.78%) Prometheus
7 2 (0.52%) Rundeck
7 2 (0.52%) Terraform
8 1 (0.26%) Jamf Pro
8 1 (0.26%) Kibana
8 1 (0.26%) McAfee ePO
8 1 (0.26%) MobiControl
8 1 (0.26%) NetBackup
8 1 (0.26%) OfficeScan
8 1 (0.26%) SCOM
8 1 (0.26%) Single Sign-On
8 1 (0.26%) Trend Micro Deep Security
Vendors
1 201 (52.21%) Microsoft
2 95 (24.68%) ServiceNow
3 82 (21.30%) Dell
4 25 (6.49%) Cisco
5 24 (6.23%) VMware
6 18 (4.68%) Oracle
7 12 (3.12%) Bloomberg
7 12 (3.12%) Citrix
8 11 (2.86%) Red Hat
9 10 (2.60%) Google
10 9 (2.34%) F5
10 9 (2.34%) Meraki
11 6 (1.56%) Palo Alto
11 6 (1.56%) Qualys
11 6 (1.56%) Salesforce
12 5 (1.30%) Apple
12 5 (1.30%) CheckPoint
12 5 (1.30%) CQG
12 5 (1.30%) iManage
12 5 (1.30%) Reuters