IT Support Jobs in London

IT Support
England > London

The median IT Support salary in London is £35,000 per year according to job vacancies posted during the 6 months to 9 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 Jun 2024
Same period 2023 Same period 2022
Rank 209 203 446
Rank change year-on-year -6 +243 -44
Permanent jobs requiring an IT Support 395 567 610
As % of all permanent jobs advertised in London 1.61% 1.80% 0.82%
As % of the Job Titles category 1.71% 1.90% 0.86%
Number of salaries quoted 297 427 513
10th Percentile £26,250 £26,250 £25,750
25th Percentile £30,500 £30,000 £30,000
Median annual salary (50th Percentile) £35,000 £35,000 £35,000
75th Percentile £43,750 £41,875 £48,750
90th Percentile £48,750 £55,000 £64,750
England median annual salary £28,611 £31,500 £29,500
% change year-on-year -9.17% +6.78% +1.72%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 23,153 29,839 71,327
% of permanent jobs with a recognized job title 94.46% 94.99% 96.18%
Number of salaries quoted 17,040 22,415 34,936
10th Percentile £37,500 £41,578 £41,250
25th Percentile £50,000 £54,750 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £52,500 £60,331 £60,000
% change year-on-year -12.98% +0.55% +9.09%

IT Support
Job Vacancy Trend in London

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for IT Support in London

IT Support
Salary Trend in London

3-month moving average salary quoted in jobs citing IT Support in London.

Salary trend for IT Support in London

IT Support
Salary Histogram in London

Salary distribution for jobs citing IT Support in London over the 6 months to 9 June 2024.

Salary histogram for IT Support in London

IT Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the London region over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London -13 68 £40,125 +14.64% 6
South London +7 29 £34,000 - 4
West London -11 26 £33,500 +13.56% 8
North London +7 10 £27,000 -16.92% 2
East London +17 7 £33,000 -9.59% 3
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 9 June 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support in the job title.

1 284 (71.90%) Windows
2 273 (69.11%) Microsoft 365
3 252 (63.80%) Microsoft
4 239 (60.51%) Active Directory
5 171 (43.29%) Social Skills
6 161 (40.76%) Windows 10
7 120 (30.38%) Microsoft Exchange
8 116 (29.37%) Degree
9 108 (27.34%) Customer Service
10 106 (26.84%) Azure
11 84 (21.27%) Cisco
12 82 (20.76%) WAN
13 79 (20.00%) Microsoft Office
13 79 (20.00%) Citrix
14 78 (19.75%) SCCM
15 77 (19.49%) Video Conferencing
15 77 (19.49%) Android
15 77 (19.49%) Wireless
16 75 (18.99%) Problem-Solving
17 71 (17.97%) ITIL
18 65 (16.46%) Computer Science
19 61 (15.44%) Computer Science Degree
19 61 (15.44%) Mobile Device Management
20 60 (15.19%) WebEx
21 59 (14.94%) AirWatch
22 58 (14.68%) Cisco IOS
22 58 (14.68%) XenApp
22 58 (14.68%) Business Continuity
23 57 (14.43%) Microsoft App-V
23 57 (14.43%) VMware ESXi

IT Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 120 (30.38%) Microsoft Exchange
2 44 (11.14%) SharePoint
3 5 (1.27%) Exchange Server 2013
4 3 (0.76%) SAS
5 2 (0.51%) Exchange Server 2007
5 2 (0.51%) Exchange Server 2010
6 1 (0.25%) CMS
6 1 (0.25%) Confluence
6 1 (0.25%) SharePoint 2013
Applications
1 79 (20.00%) Microsoft Office
2 15 (3.80%) Microsoft Excel
3 10 (2.53%) Microsoft PowerPoint
4 3 (0.76%) SPSS
5 2 (0.51%) Adobe Creative Suite
Business Applications
1 3 (0.76%) Carpe Diem
2 1 (0.25%) Dynamics CRM
2 1 (0.25%) Elite 3E
2 1 (0.25%) Visualfiles
Cloud Services
1 273 (69.11%) Microsoft 365
2 106 (26.84%) Azure
3 46 (11.65%) Entra ID
4 14 (3.54%) AWS
5 13 (3.29%) OneDrive
6 10 (2.53%) Power Platform
7 9 (2.28%) Google Workspace
8 8 (2.03%) Mimecast
9 6 (1.52%) WhatsApp
10 4 (1.01%) Amazon EC2
10 4 (1.01%) Snowflake
11 3 (0.76%) Dropbox
11 3 (0.76%) Rubrik
12 2 (0.51%) Cloud Computing
12 2 (0.51%) SaaS
13 1 (0.25%) Azure Storage
13 1 (0.25%) Dynamics 365
13 1 (0.25%) GCP
13 1 (0.25%) IaaS
13 1 (0.25%) PaaS
Communications & Networking
1 82 (20.76%) WAN
2 77 (19.49%) Wireless
3 60 (15.19%) WebEx
4 58 (14.68%) Cisco IOS
5 56 (14.18%) SD-WAN
6 41 (10.38%) Wi-Fi
7 37 (9.37%) VPN
8 36 (9.11%) DNS
9 35 (8.86%) DHCP
10 30 (7.59%) Firewall
11 29 (7.34%) TCP/IP
12 21 (5.32%) LAN
13 18 (4.56%) Internet
14 16 (4.05%) VoIP
15 9 (2.28%) Remote Desktop
16 7 (1.77%) Intranet
16 7 (1.77%) VLAN
17 6 (1.52%) Network Security
17 6 (1.52%) SAN
18 5 (1.27%) iSCSI
Database & Business Intelligence
1 14 (3.54%) SQL Server
2 10 (2.53%) Power BI
3 6 (1.52%) SQL Server Reporting Services
4 4 (1.01%) BusinessObjects
5 3 (0.76%) Big Data
5 3 (0.76%) EDRMS
5 3 (0.76%) Oracle Database
6 2 (0.51%) SQL Server Integration Services
7 1 (0.25%) Electronic Patient Records
Development Applications
1 3 (0.76%) JIRA
2 2 (0.51%) Git
2 2 (0.51%) MSI
3 1 (0.25%) Atlassian Bamboo
3 1 (0.25%) Bitbucket
General
1 171 (43.29%) Social Skills
2 53 (13.42%) Analytical Skills
3 40 (10.13%) Finance
4 30 (7.59%) Legal
5 29 (7.34%) Law
6 18 (4.56%) Banking
7 17 (4.30%) Organisational Skills
8 12 (3.04%) Inclusion and Diversity
9 11 (2.78%) Telecoms
10 8 (2.03%) Retail
11 5 (1.27%) Games
11 5 (1.27%) Marketing
12 4 (1.01%) Documentation Skills
12 4 (1.01%) Electronics
13 3 (0.76%) Advertising
13 3 (0.76%) Aviation
14 1 (0.25%) Back Office
14 1 (0.25%) Financial Institution
14 1 (0.25%) Investment Banking
14 1 (0.25%) Manufacturing
Libraries, Frameworks & Software Standards
1 7 (1.77%) ADSI
1 7 (1.77%) LDAP
2 4 (1.01%) X-Windows
3 2 (0.51%) EDI
4 1 (0.25%) OLE
4 1 (0.25%) SAML
4 1 (0.25%) Software Packaging
4 1 (0.25%) XML
Miscellaneous
1 77 (19.49%) Video Conferencing
2 56 (14.18%) Wiki
3 17 (4.30%) EPoS
4 16 (4.05%) Driving Licence
5 15 (3.80%) Replication
6 11 (2.78%) iPhone
7 9 (2.28%) Management Information System
7 9 (2.28%) Onboarding
8 7 (1.77%) iPad
9 6 (1.52%) Data Centre
9 6 (1.52%) Self-Motivation
9 6 (1.52%) Smartphone
10 5 (1.27%) Enterprise Software
11 4 (1.01%) Apple TV
11 4 (1.01%) Social Media
12 3 (0.76%) Analytical Mindset
12 3 (0.76%) Blackberry
12 3 (0.76%) CMDB
12 3 (0.76%) Cybercrime
12 3 (0.76%) Linux Command Line
Operating Systems
1 284 (71.90%) Windows
2 161 (40.76%) Windows 10
3 77 (19.49%) Android
4 51 (12.91%) Windows Server
5 36 (9.11%) Mac OS
6 24 (6.08%) Apple iOS
7 22 (5.57%) Mac OS X
8 11 (2.78%) Windows Server 2008
8 11 (2.78%) Windows Server 2019
9 10 (2.53%) Linux
10 8 (2.03%) Windows Server 2012
11 6 (1.52%) Windows Server 2016
12 5 (1.27%) Unix
12 5 (1.27%) Windows 7
13 1 (0.25%) CentOS
13 1 (0.25%) VMS
Processes & Methodologies
1 108 (27.34%) Customer Service
2 75 (18.99%) Problem-Solving
3 71 (17.97%) ITIL
4 65 (16.46%) Computer Science
5 61 (15.44%) Mobile Device Management
6 58 (14.68%) Business Continuity
7 57 (14.43%) Application Virtualisation
8 56 (14.18%) BCP
8 56 (14.18%) Business Continuity Planning
8 56 (14.18%) Contract Negotiation
9 52 (13.16%) ITSM
10 31 (7.85%) Service Management
11 26 (6.58%) Cybersecurity
12 23 (5.82%) Service Delivery
13 18 (4.56%) Collaborative Working
14 17 (4.30%) Asset Management
14 17 (4.30%) Document Management
14 17 (4.30%) Project Delivery
15 13 (3.29%) Business Intelligence
16 12 (3.04%) Information Security
Programming Languages
1 29 (7.34%) PowerShell
2 22 (5.57%) SQL
3 7 (1.77%) Bash
4 4 (1.01%) T-SQL
5 2 (0.51%) Python
6 1 (0.25%) JavaScript
Qualifications
1 116 (29.37%) Degree
2 61 (15.44%) Computer Science Degree
3 56 (14.18%) Master's Degree
4 26 (6.58%) Microsoft Certification
5 12 (3.04%) A+ Certification
6 9 (2.28%) Azure Certification
6 9 (2.28%) MCSA
6 9 (2.28%) MCSE
7 8 (2.03%) CREST Certified
8 7 (1.77%) DBS Check
9 5 (1.27%) CCNA
9 5 (1.27%) Cisco Certification
9 5 (1.27%) Network+ Certification
10 4 (1.01%) MCP
10 4 (1.01%) Security Cleared
11 3 (0.76%) CompTIA Security+
11 3 (0.76%) ITIL Certification
11 3 (0.76%) SC Cleared
12 1 (0.25%) MOS
12 1 (0.25%) SANS
Quality Assurance & Compliance
1 22 (5.57%) SLA
2 7 (1.77%) Cyber Essentials
3 6 (1.52%) ISO/IEC 27001
4 5 (1.27%) GDPR
5 1 (0.25%) Cyber Essentials PLUS
System Software
1 239 (60.51%) Active Directory
2 58 (14.68%) XenApp
3 57 (14.43%) Microsoft App-V
3 57 (14.43%) VMware ESXi
4 56 (14.18%) XenDesktop
5 29 (7.34%) VMware Infrastructure
6 13 (3.29%) Hyper-V
7 6 (1.52%) Virtual Desktop
8 4 (1.01%) Terminal Services
9 3 (0.76%) vSphere
10 2 (0.51%) Virtual Machines
11 1 (0.25%) Virtual Servers
11 1 (0.25%) Xen
Systems Management
1 78 (19.75%) SCCM
2 59 (14.94%) AirWatch
3 49 (12.41%) Microsoft Intune
4 22 (5.57%) Jamf Pro
5 6 (1.52%) PaperCut
6 3 (0.76%) NetBackup
7 2 (0.51%) Single Sign-On
8 1 (0.25%) Ansible
8 1 (0.25%) Backup Exec
8 1 (0.25%) MobiControl
8 1 (0.25%) Progress Chef
8 1 (0.25%) Puppet
8 1 (0.25%) WSUS
Vendors
1 252 (63.80%) Microsoft
2 84 (21.27%) Cisco
3 79 (20.00%) Citrix
4 35 (8.86%) VMware
5 22 (5.57%) Apple
5 22 (5.57%) ServiceNow
6 18 (4.56%) iManage
7 17 (4.30%) Bloomberg
8 9 (2.28%) Meraki
9 8 (2.03%) FactSet
9 8 (2.03%) MobileIron
9 8 (2.03%) Refinitiv
10 7 (1.77%) Google
10 7 (1.77%) HP
10 7 (1.77%) Veeam
11 6 (1.52%) Alteryx
11 6 (1.52%) BT
11 6 (1.52%) Canon
11 6 (1.52%) ConnectWise
11 6 (1.52%) Salesforce