Service Manager Jobs in London

Services Manager
England > London

The median Services Manager salary in London is £65,000 per year according to job vacancies posted during the 6 months to 9 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 Jun 2024
Same period 2023 Same period 2022
Rank 299 431 584
Rank change year-on-year +132 +153 -134
Permanent jobs requiring a Service Manager 253 167 355
As % of all permanent jobs advertised in London 1.03% 0.53% 0.48%
As % of the Job Titles category 1.09% 0.56% 0.50%
Number of salaries quoted 141 144 325
10th Percentile £45,000 £45,725 £46,750
25th Percentile £52,000 £56,433 £52,500
Median annual salary (50th Percentile) £65,000 £65,000 £65,000
Median % change year-on-year - - +8.33%
75th Percentile £80,000 £82,500 £72,500
90th Percentile £90,000 £95,000 £85,000
England median annual salary £52,500 £58,625 £55,000
% change year-on-year -10.45% +6.59% +4.76%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 23,153 29,839 71,327
% of permanent jobs with a recognized job title 94.46% 94.99% 96.18%
Number of salaries quoted 17,040 22,415 34,936
10th Percentile £37,500 £41,578 £41,250
25th Percentile £50,000 £54,750 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £52,500 £60,331 £60,000
% change year-on-year -12.98% +0.55% +9.09%

Service Manager
Job Vacancy Trend in London

Job postings that featured Service Manager in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Manager in London

Service Manager
Salary Trend in London

3-month moving average salary quoted in jobs citing Service Manager in London.

Salary trend for Service Manager in London

Service Manager
Salary Histogram in London

Salary distribution for jobs citing Service Manager in London over the 6 months to 9 June 2024.

Salary histogram for Service Manager in London

Service Manager
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the London region over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +67 48 £75,500 +12.90% 9
South London +23 28 £50,250 +0.50% 2
West London +8 21 £44,500 -29.37% 4
East London +25 8 £55,000 +32.14% 4
North London - 3 £47,500 -
Service Manager
England

Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 9 June 2024, Service Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Service Manager in the job title.

1 170 (67.19%) Service Delivery
2 138 (54.55%) Social Skills
3 130 (51.38%) Finance
4 127 (50.20%) Microsoft
5 96 (37.94%) Inclusion and Diversity
6 95 (37.55%) Mentoring
7 94 (37.15%) SLA
8 91 (35.97%) ServiceNow
9 86 (33.99%) Performance Management
9 86 (33.99%) Law
10 83 (32.81%) ITIL
10 83 (32.81%) SaaS
11 81 (32.02%) Contract Negotiation
12 78 (30.83%) Dell
13 63 (24.90%) Service Management
14 53 (20.95%) ITSM
15 36 (14.23%) Microsoft 365
16 34 (13.44%) Customer Service
17 33 (13.04%) Problem-Solving
17 33 (13.04%) Degree
17 33 (13.04%) Banking
18 24 (9.49%) ITIL Certification
19 23 (9.09%) Stakeholder Management
20 22 (8.70%) Agile
21 20 (7.91%) Windows
21 20 (7.91%) Continuous Improvement
22 19 (7.51%) Retail
23 18 (7.11%) Line Management
24 16 (6.32%) Cybersecurity
24 16 (6.32%) Business Strategy

Service Manager Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (1.19%) Microsoft Exchange
2 1 (0.40%) CMS
2 1 (0.40%) SharePoint
Applications
1 11 (4.35%) Microsoft Office
2 6 (2.37%) Microsoft Excel
3 5 (1.98%) Microsoft PowerPoint
4 1 (0.40%) Photoshop
Business Applications
1 7 (2.77%) Dynamics CRM
2 1 (0.40%) Remedy ITSM
2 1 (0.40%) SAP ERP
2 1 (0.40%) SmartPlant
Cloud Services
1 83 (32.81%) SaaS
2 36 (14.23%) Microsoft 365
3 13 (5.14%) Azure
4 8 (3.16%) Power Platform
5 4 (1.58%) Cloud Computing
5 4 (1.58%) Mimecast
6 2 (0.79%) Google Workspace
6 2 (0.79%) WhatsApp
7 1 (0.40%) AWS
7 1 (0.40%) Entra ID
7 1 (0.40%) GCP
7 1 (0.40%) PaaS
Communications & Networking
1 4 (1.58%) Wi-Fi
2 2 (0.79%) VSAT
3 1 (0.40%) Cisco IOS
3 1 (0.40%) DHCP
3 1 (0.40%) DNS
3 1 (0.40%) Ethernet
3 1 (0.40%) Internet
3 1 (0.40%) ISDN
3 1 (0.40%) TCP/IP
3 1 (0.40%) VPN
Database & Business Intelligence
1 8 (3.16%) Power BI
2 6 (2.37%) SAP HANA
2 6 (2.37%) SQL Server
3 1 (0.40%) Data Warehouse
Development Applications
1 1 (0.40%) JIRA
General
1 138 (54.55%) Social Skills
2 130 (51.38%) Finance
3 96 (37.94%) Inclusion and Diversity
4 86 (33.99%) Law
5 33 (13.04%) Banking
6 19 (7.51%) Retail
7 14 (5.53%) Analytical Skills
8 12 (4.74%) Presentation Skills
9 8 (3.16%) Pharmaceutical
9 8 (3.16%) Public Sector
10 6 (2.37%) Legal
11 5 (1.98%) Telecoms
12 4 (1.58%) Advertising
12 4 (1.58%) Influencing Skills
13 3 (1.19%) Front Office
13 3 (1.19%) Marketing
13 3 (1.19%) Private Banking
14 2 (0.79%) Corporate Banking
14 2 (0.79%) Investment Banking
14 2 (0.79%) Local Government
Libraries, Frameworks & Software Standards
1 4 (1.58%) CSS
2 3 (1.19%) Middleware
3 1 (0.40%) .NET
3 1 (0.40%) EDI
3 1 (0.40%) Flash
3 1 (0.40%) HTML
Miscellaneous
1 12 (4.74%) Virtual Team
2 10 (3.95%) Data Structures
2 10 (3.95%) Onboarding
3 9 (3.56%) Self-Motivation
4 4 (1.58%) Reinsurance
5 3 (1.19%) Cyber Kill Chain
5 3 (1.19%) Management Information System
5 3 (1.19%) Product Ownership
5 3 (1.19%) Video Conferencing
6 2 (0.79%) Cyber Threat
6 2 (0.79%) Data Centre
6 2 (0.79%) FMCG
6 2 (0.79%) Mobile Computing
6 2 (0.79%) Security Operations Centre
7 1 (0.40%) BYOD
7 1 (0.40%) Hybrid Cloud
7 1 (0.40%) iPhone
7 1 (0.40%) Private Cloud
7 1 (0.40%) Public Cloud
7 1 (0.40%) Social Media
Operating Systems
1 20 (7.91%) Windows
2 4 (1.58%) Windows 10
3 2 (0.79%) Windows Server
4 1 (0.40%) Apple iOS
4 1 (0.40%) Mac OS
4 1 (0.40%) Windows Server 2016
Processes & Methodologies
1 170 (67.19%) Service Delivery
2 95 (37.55%) Mentoring
3 86 (33.99%) Performance Management
4 83 (32.81%) ITIL
5 81 (32.02%) Contract Negotiation
6 63 (24.90%) Service Management
7 53 (20.95%) ITSM
8 34 (13.44%) Customer Service
9 33 (13.04%) Problem-Solving
10 23 (9.09%) Stakeholder Management
11 22 (8.70%) Agile
12 20 (7.91%) Continuous Improvement
13 18 (7.11%) Line Management
14 16 (6.32%) Business Strategy
14 16 (6.32%) Customer Experience
14 16 (6.32%) Cybersecurity
15 15 (5.93%) Coaching
16 14 (5.53%) Data Management
16 14 (5.53%) Project Management
17 13 (5.14%) Change Management
Programming Languages
1 1 (0.40%) Java
1 1 (0.40%) SQL
Qualifications
1 33 (13.04%) Degree
2 24 (9.49%) ITIL Certification
3 4 (1.58%) PRINCE2 Certification
3 4 (1.58%) Security Cleared
4 3 (1.19%) SC Cleared
5 2 (0.79%) Azure Certification
5 2 (0.79%) Microsoft Certification
6 1 (0.40%) CCNA
6 1 (0.40%) Cisco Certification
6 1 (0.40%) HNC
6 1 (0.40%) ITIL Foundation Certificate
6 1 (0.40%) JNCIA
6 1 (0.40%) Master's Degree
6 1 (0.40%) MBA
6 1 (0.40%) PMI Certification
6 1 (0.40%) PMP
6 1 (0.40%) Postgraduate
Quality Assurance & Compliance
1 94 (37.15%) SLA
2 9 (3.56%) GDPR
3 3 (1.19%) NIST
3 3 (1.19%) PMO
4 2 (0.79%) COBIT
5 1 (0.40%) Cyber Essentials
5 1 (0.40%) ISO 22301
5 1 (0.40%) ISO 9001
5 1 (0.40%) ISO/IEC 27001
5 1 (0.40%) NEBOSH
5 1 (0.40%) NIST 800
5 1 (0.40%) QA
System Software
1 12 (4.74%) Active Directory
2 1 (0.40%) VMware Infrastructure
Systems Management
1 6 (2.37%) Jamf Pro
2 3 (1.19%) Microsoft Intune
3 2 (0.79%) SCCM
4 1 (0.40%) WMI
Vendors
1 127 (50.20%) Microsoft
2 91 (35.97%) ServiceNow
3 78 (30.83%) Dell
4 11 (4.35%) Apple
5 10 (3.95%) Salesforce
6 9 (3.56%) SAP
7 6 (2.37%) Google
8 5 (1.98%) Genesys
8 5 (1.98%) Oracle
9 4 (1.58%) Qualys
9 4 (1.58%) Sophos
10 2 (0.79%) iManage
10 2 (0.79%) VMware
11 1 (0.40%) Cisco
11 1 (0.40%) Citrix
11 1 (0.40%) HubSpot
11 1 (0.40%) Meraki
11 1 (0.40%) Remedy