IT Support Engineer Jobs in the UK excluding London

IT Support Engineer
UK > UK excluding London

The median IT Support Engineer salary in the UK excluding London is £29,500 per year according to job vacancies posted during the 6 months to 9 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 Jun 2024
Same period 2023 Same period 2022
Rank 190 321 441
Rank change year-on-year +131 +120 -122
Permanent jobs requiring an IT Support Engineer 1,139 529 524
As % of all permanent jobs advertised in the UK excluding London 1.44% 0.95% 0.69%
As % of the Job Titles category 1.52% 1.07% 0.72%
Number of salaries quoted 988 377 490
10th Percentile £22,750 £25,000 £22,475
25th Percentile £25,500 £26,250 £25,125
Median annual salary (50th Percentile) £29,500 £30,000 £30,000
Median % change year-on-year -1.67% - +6.19%
75th Percentile £34,500 £35,000 £35,000
90th Percentile £42,500 £38,750 £43,750
UK median annual salary £30,000 £32,500 £31,133
% change year-on-year -7.69% +4.39% +3.78%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 74,927 49,444 72,458
% of permanent jobs with a recognized job title 94.84% 88.83% 95.55%
Number of salaries quoted 52,326 29,284 42,904
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,500 £50,296
Median % change year-on-year -6.54% +6.37% +5.89%
75th Percentile £63,750 £68,750 £67,500
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

IT Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for IT Support Engineer in the UK excluding London

IT Support Engineer
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing IT Support Engineer in the UK excluding London.

Salary trend for IT Support Engineer in the UK excluding London

IT Support Engineer
Salary Histogram in the UK excluding London

Salary distribution for jobs citing IT Support Engineer in the UK excluding London over the 6 months to 9 June 2024.

Salary histogram for IT Support Engineer in the UK excluding London

IT Support Engineer
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the UK excluding London region over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +131 281 £30,000 - 41
Midlands +91 251 £29,000 +5.45% 18
North of England +81 231 £28,500 -5.00% 37
West Midlands +83 159 £28,500 +3.64% 6
East of England +42 149 £29,500 -5.98% 22
South West +22 146 £30,000 -7.69% 20
North West +45 114 £27,000 -10.00% 21
East Midlands +13 88 £30,000 +9.09% 12
Yorkshire +50 75 £30,000 +8.11% 13
North East +18 42 £32,500 -3.34% 4
Scotland -55 39 £27,500 - 11
Wales +49 38 £27,500 -12.00% 1
Northern Ireland +17 4 £30,000 -11.11% 4
IT Support Engineer
UK

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 9 June 2024, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring IT Support Engineer in the job title.

1 715 (62.77%) Windows
2 624 (54.78%) Microsoft
3 608 (53.38%) Microsoft 365
4 477 (41.88%) Active Directory
5 374 (32.84%) Azure
6 350 (30.73%) Social Skills
7 316 (27.74%) Windows Server
8 260 (22.83%) Problem-Solving
9 255 (22.39%) Firewall
10 238 (20.90%) Customer Service
11 216 (18.96%) ITIL
12 194 (17.03%) Microsoft Exchange
13 187 (16.42%) Windows 10
14 185 (16.24%) VMware
15 179 (15.72%) Driving Licence
16 175 (15.36%) Microsoft Office
17 155 (13.61%) Hyper-V
18 150 (13.17%) Linux
19 147 (12.91%) SharePoint
20 146 (12.82%) Microsoft Certification
21 143 (12.55%) Cisco
22 141 (12.38%) Degree
23 134 (11.76%) Entra ID
24 129 (11.33%) VMware Infrastructure
25 118 (10.36%) Microsoft Intune
26 102 (8.96%) SQL
27 97 (8.52%) Internet
28 96 (8.43%) DNS
29 95 (8.34%) CCNA
29 95 (8.34%) Cisco Certification

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 194 (17.03%) Microsoft Exchange
2 147 (12.91%) SharePoint
3 12 (1.05%) Exchange Server 2013
4 10 (0.88%) Confluence
5 9 (0.79%) Exchange Server 2010
6 7 (0.61%) Exchange Server 2007
7 6 (0.53%) Exchange Server 2000
8 5 (0.44%) IIS
9 3 (0.26%) Jupyter
9 3 (0.26%) WordPress
10 2 (0.18%) Blackberry Enterprise Server
10 2 (0.18%) Exchange Server 2003
10 2 (0.18%) Skype for Business
11 1 (0.088%) Apache
11 1 (0.088%) Site Server
11 1 (0.088%) Tomcat
Applications
1 175 (15.36%) Microsoft Office
2 45 (3.95%) Microsoft Excel
3 6 (0.53%) Spreadsheet
4 4 (0.35%) Microsoft Project
5 1 (0.088%) Microsoft PowerPoint
Business Applications
1 5 (0.44%) Sage X3
2 2 (0.18%) Oracle Receivables
3 1 (0.088%) Dynamics AX
3 1 (0.088%) Dynamics CRM
Cloud Services
1 608 (53.38%) Microsoft 365
2 374 (32.84%) Azure
3 134 (11.76%) Entra ID
4 42 (3.69%) AWS
5 39 (3.42%) OneDrive
6 21 (1.84%) Google Workspace
7 15 (1.32%) Mimecast
8 6 (0.53%) Cloud Computing
9 5 (0.44%) iTunes
9 5 (0.44%) Serverless
10 4 (0.35%) Power Platform
11 3 (0.26%) IaaS
11 3 (0.26%) PaaS
11 3 (0.26%) SaaS
12 2 (0.18%) Amazon EC2
12 2 (0.18%) Amazon S3
12 2 (0.18%) ClickUp
12 2 (0.18%) Microsoft Purview
12 2 (0.18%) Power Automate
12 2 (0.18%) WhatsApp
Communications & Networking
1 255 (22.39%) Firewall
2 97 (8.52%) Internet
3 96 (8.43%) DNS
4 82 (7.20%) Wi-Fi
5 81 (7.11%) Network Security
6 79 (6.94%) VoIP
7 78 (6.85%) VPN
8 77 (6.76%) Wireless
9 76 (6.67%) DHCP
10 69 (6.06%) WLAN
11 58 (5.09%) TCP/IP
12 56 (4.92%) SAN
13 47 (4.13%) VLAN
14 46 (4.04%) WAN
15 39 (3.42%) LAN
16 26 (2.28%) Remote Desktop
17 18 (1.58%) NAS
18 14 (1.23%) Unified Communications
19 12 (1.05%) SSL
20 11 (0.97%) Broadband
Database & Business Intelligence
1 91 (7.99%) SQL Server
2 34 (2.99%) Amazon RDS
3 17 (1.49%) MySQL
4 8 (0.70%) MariaDB
5 4 (0.35%) DB2
6 3 (0.26%) Metabase
7 2 (0.18%) Crystal Reports
7 2 (0.18%) Oracle Reports
7 2 (0.18%) Power BI
Development Applications
1 22 (1.93%) JIRA
2 3 (0.26%) Visual Studio Code
3 2 (0.18%) Visual Studio
4 1 (0.088%) Jenkins
General
1 350 (30.73%) Social Skills
2 57 (5.00%) Organisational Skills
3 55 (4.83%) Telecoms
4 41 (3.60%) Finance
5 40 (3.51%) Law
6 33 (2.90%) Analytical Skills
7 32 (2.81%) Inclusion and Diversity
8 28 (2.46%) Manufacturing
9 25 (2.19%) Retail
10 19 (1.67%) Documentation Skills
11 18 (1.58%) Games
11 18 (1.58%) Legal
12 13 (1.14%) Marketing
13 11 (0.97%) Back Office
14 8 (0.70%) Advertising
15 7 (0.61%) Public Sector
16 4 (0.35%) Banking
17 2 (0.18%) French Language
17 2 (0.18%) Military
17 2 (0.18%) Publishing
Libraries, Frameworks & Software Standards
1 5 (0.44%) Kafka
2 4 (0.35%) Cocoa
3 3 (0.26%) LAMP
4 2 (0.18%) .NET
4 2 (0.18%) CSS
4 2 (0.18%) HTML
4 2 (0.18%) V-Ray
5 1 (0.088%) EDI
5 1 (0.088%) LDAP
5 1 (0.088%) RESTEasy
Miscellaneous
1 179 (15.72%) Driving Licence
2 80 (7.02%) Onboarding
3 37 (3.25%) Self-Motivation
4 36 (3.16%) Replication
5 25 (2.19%) Enterprise Storage
6 22 (1.93%) Fat Client
6 22 (1.93%) Thin Client
7 21 (1.84%) Management Information System
8 16 (1.40%) Data Centre
9 13 (1.14%) CCTV
9 13 (1.14%) iPad
10 10 (0.88%) EPoS
10 10 (0.88%) Social Media
11 8 (0.70%) Client/Server
12 7 (0.61%) iPhone
13 6 (0.53%) Public Cloud
14 5 (0.44%) Hybrid Cloud
14 5 (0.44%) Life Science
15 3 (0.26%) Apple TV
15 3 (0.26%) Wiki
Operating Systems
1 715 (62.77%) Windows
2 316 (27.74%) Windows Server
3 187 (16.42%) Windows 10
4 150 (13.17%) Linux
5 65 (5.71%) Windows Server 2016
6 55 (4.83%) Mac OS
7 54 (4.74%) Windows Server 2019
8 44 (3.86%) Windows Server 2012
9 40 (3.51%) Android
10 34 (2.99%) Apple iOS
11 28 (2.46%) Windows 7
12 16 (1.40%) Windows Server 2008
13 13 (1.14%) Windows 8
14 10 (0.88%) Mac OS X
15 7 (0.61%) Unix
16 6 (0.53%) CentOS
17 5 (0.44%) Windows Server 2003
18 4 (0.35%) Debian
19 3 (0.26%) Red Hat Enterprise Linux
20 2 (0.18%) Ubuntu
Processes & Methodologies
1 260 (22.83%) Problem-Solving
2 238 (20.90%) Customer Service
3 216 (18.96%) ITIL
4 95 (8.34%) Asset Management
5 86 (7.55%) Mentoring
6 75 (6.58%) Computer Science
7 73 (6.41%) Cybersecurity
8 71 (6.23%) Network Management
9 70 (6.15%) Infrastructure Engineering
10 67 (5.88%) IT Asset Management
11 48 (4.21%) Project Delivery
11 48 (4.21%) Service Delivery
12 45 (3.95%) Incident Management
13 37 (3.25%) Agile
14 35 (3.07%) Change Management
14 35 (3.07%) Continuous Improvement
14 35 (3.07%) Project Planning
15 34 (2.99%) Remote Monitoring and Management
16 30 (2.63%) Time Management
17 29 (2.55%) Customer Experience
Programming Languages
1 102 (8.96%) SQL
2 38 (3.34%) PowerShell
3 7 (0.61%) PHP
4 5 (0.44%) Java
4 5 (0.44%) VB
5 4 (0.35%) Python
6 3 (0.26%) Bash
7 1 (0.088%) Perl
Qualifications
1 146 (12.82%) Microsoft Certification
2 141 (12.38%) Degree
3 95 (8.34%) CCNA
3 95 (8.34%) Cisco Certification
4 84 (7.37%) MCSE
5 82 (7.20%) MCP
6 70 (6.15%) Computer Science Degree
7 69 (6.06%) CCNP
8 67 (5.88%) LPIC
9 51 (4.48%) DBS Check
10 29 (2.55%) Network+ Certification
11 20 (1.76%) Azure Certification
12 18 (1.58%) A+ Certification
13 10 (0.88%) CompTIA Security+
14 8 (0.70%) Security Cleared
15 7 (0.61%) ITIL Certification
15 7 (0.61%) ITIL Foundation Certificate
15 7 (0.61%) MCSA
16 6 (0.53%) DV Cleared
17 4 (0.35%) SC Cleared
Quality Assurance & Compliance
1 64 (5.62%) SLA
2 33 (2.90%) GDPR
3 13 (1.14%) Cyber Essentials
4 10 (0.88%) ISO/IEC 27001
5 2 (0.18%) NIST
6 1 (0.088%) Accessibility
6 1 (0.088%) PCI DSS
System Software
1 477 (41.88%) Active Directory
2 155 (13.61%) Hyper-V
3 129 (11.33%) VMware Infrastructure
4 26 (2.28%) VMware ESXi
5 20 (1.76%) Virtual Desktop
6 9 (0.79%) vSphere
7 8 (0.70%) Docker
7 8 (0.70%) Virtual Machines
8 5 (0.44%) Virtual Servers
9 4 (0.35%) Citrix Hypervisor
9 4 (0.35%) Terminal Services
10 3 (0.26%) Firmware
11 2 (0.18%) pfSense
11 2 (0.18%) VMware Workstation
12 1 (0.088%) NFS
12 1 (0.088%) Terminal Server
12 1 (0.088%) XenApp
Systems Management
1 118 (10.36%) Microsoft Intune
2 43 (3.78%) SCCM
3 13 (1.14%) Cisco CUCM
3 13 (1.14%) ServiceCenter
4 9 (0.79%) Jamf Pro
5 6 (0.53%) Kubernetes
5 6 (0.53%) Opsgenie
6 4 (0.35%) WSUS
7 3 (0.26%) Backup Exec
7 3 (0.26%) NetCrunch
8 2 (0.18%) Active Directory Federation Services
8 2 (0.18%) Grafana
8 2 (0.18%) Prometheus
8 2 (0.18%) vCenter Server
9 1 (0.088%) Autotask
9 1 (0.088%) Failover Clustering
9 1 (0.088%) FortiGate
9 1 (0.088%) ZABBIX
Vendors
1 624 (54.78%) Microsoft
2 185 (16.24%) VMware
3 143 (12.55%) Cisco
4 78 (6.85%) Citrix
5 73 (6.41%) Veeam
6 66 (5.79%) Apple
7 47 (4.13%) Sophos
8 36 (3.16%) HP
9 28 (2.46%) Meraki
10 27 (2.37%) Draytek
11 23 (2.02%) Barracuda Networks
11 23 (2.02%) Google
12 22 (1.93%) ConnectWise
13 19 (1.67%) Aruba
14 16 (1.40%) Palo Alto
15 14 (1.23%) Fortinet
16 13 (1.14%) WatchGuard
17 11 (0.97%) Dell
18 10 (0.88%) Mitel
19 9 (0.79%) ESET