Service Delivery Jobs in the UK excluding London

Service Delivery
UK > UK excluding London

The following table provides summary statistics for permanent job vacancies advertised in the UK excluding London with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 9 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
9 Jun 2024
Same period 2023 Same period 2022
Rank 96 126 86
Rank change year-on-year +30 -40 +30
Permanent jobs citing Service Delivery 2,072 1,546 2,819
As % of all permanent jobs advertised in the UK excluding London 2.62% 2.78% 3.72%
As % of the Processes & Methodologies category 3.23% 2.91% 3.94%
Number of salaries quoted 1,417 984 1,805
10th Percentile £26,400 £25,250 £26,675
25th Percentile £35,000 £31,250 £34,000
Median annual salary (50th Percentile) £45,000 £46,000 £47,500
Median % change year-on-year -2.17% -3.16% +5.56%
75th Percentile £60,918 £62,500 £58,864
90th Percentile £71,440 £75,000 £72,500
UK median annual salary £50,000 £52,500 £50,296
% change year-on-year -4.76% +4.38% +0.59%

All Process and Methodology Skills
UK excluding London

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 64,107 53,150 71,511
As % of all permanent jobs advertised in the UK excluding London 81.14% 95.49% 94.30%
Number of salaries quoted 43,360 28,415 41,497
10th Percentile £27,500 £30,500 £30,000
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +9.38%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £77,500 £82,500 £80,250
UK median annual salary £55,000 £60,800 £60,000
% change year-on-year -9.54% +1.33% +9.09%

Service Delivery
Job Vacancy Trend in the UK excluding London

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Delivery in the UK excluding London

Service Delivery
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Service Delivery in the UK excluding London.

Salary trend for Service Delivery in the UK excluding London

Service Delivery
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Service Delivery in the UK excluding London over the 6 months to 9 June 2024.

Salary histogram for Service Delivery in the UK excluding London

Service Delivery
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the UK excluding London region over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +47 503 £42,500 -15.00% 162
South East +23 496 £46,500 +1.97% 136
Midlands +23 343 £47,450 -10.08% 117
South West +20 337 £48,839 -0.33% 95
North West +37 264 £50,000 +5.26% 88
West Midlands +18 231 £50,000 -10.71% 73
East of England 0 168 £40,000 +5.96% 82
Yorkshire +41 164 £42,500 -25.77% 57
Scotland -29 150 £49,995 +48.68% 58
East Midlands +5 108 £37,500 -23.08% 43
North East +30 78 £24,960 -30.67% 23
Wales +46 62 £45,000 +31.23% 18
Northern Ireland +17 19 £61,750 +73.94% 6
Service Delivery
UK

Service Delivery
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 116 (5.60%) SharePoint
2 93 (4.49%) Microsoft Exchange
3 31 (1.50%) Confluence
4 22 (1.06%) CMS
5 20 (0.97%) Apache
6 19 (0.92%) Jupyter
6 19 (0.92%) nginx
7 16 (0.77%) Apache Spark
8 6 (0.29%) Appian
8 6 (0.29%) Exchange Server 2000
8 6 (0.29%) IIS
9 5 (0.24%) SharePoint 2010
9 5 (0.24%) SharePoint 2013
10 4 (0.19%) SAS
10 4 (0.19%) Umbraco
11 3 (0.14%) WebLogic
12 2 (0.097%) Documentum
12 2 (0.097%) Exchange Server 2010
12 2 (0.097%) Exchange Server 2013
13 1 (0.048%) Skype for Business
Applications
1 130 (6.27%) Microsoft Office
2 117 (5.65%) Microsoft Excel
3 44 (2.12%) Microsoft PowerPoint
4 15 (0.72%) Microsoft Project
5 8 (0.39%) MS Visio
6 6 (0.29%) Chatbot
7 5 (0.24%) AutoCAD
8 4 (0.19%) Spreadsheet
9 3 (0.14%) SOLIDWORKS
10 2 (0.097%) Trello
11 1 (0.048%) Adobe Creative Suite
11 1 (0.048%) Adobe Illustrator
11 1 (0.048%) InDesign
11 1 (0.048%) Photoshop
11 1 (0.048%) Solid Edge
Business Applications
1 8 (0.39%) Dynamics CRM
2 7 (0.34%) NEC Housing
2 7 (0.34%) SAP HCM
3 6 (0.29%) Dynamics GP
4 5 (0.24%) Workday HCM
5 4 (0.19%) Magento
5 4 (0.19%) ResourceLink
6 3 (0.14%) Salesforce CRM
6 3 (0.14%) SAP ERP
6 3 (0.14%) SAP HR
6 3 (0.14%) Shopify
7 2 (0.097%) BambooHR
7 2 (0.097%) iTrent
7 2 (0.097%) Maximo
7 2 (0.097%) Oracle EBS
7 2 (0.097%) Oracle ERP
7 2 (0.097%) Primavera
7 2 (0.097%) Remedy ITSM
7 2 (0.097%) SAP WM
8 1 (0.048%) Oracle Applications
Cloud Services
1 357 (17.23%) Microsoft 365
2 277 (13.37%) Azure
3 84 (4.05%) Power Platform
4 79 (3.81%) AWS
5 73 (3.52%) SaaS
6 67 (3.23%) Entra ID
7 30 (1.45%) Amazon S3
7 30 (1.45%) Dynamics 365
8 28 (1.35%) OneDrive
8 28 (1.35%) PowerApps
9 26 (1.25%) Azure DevOps
10 20 (0.97%) Amazon EC2
11 19 (0.92%) Azure Sentinel
12 18 (0.87%) Cloud Computing
12 18 (0.87%) IaaS
13 16 (0.77%) MinIO
13 16 (0.77%) OpenShift
14 13 (0.63%) PaaS
15 12 (0.58%) Microsoft Copilot
16 11 (0.53%) Power Automate
Communications & Networking
1 162 (7.82%) Firewall
2 97 (4.68%) WAN
3 96 (4.63%) LAN
4 71 (3.43%) Wi-Fi
5 70 (3.38%) VPN
6 59 (2.85%) DNS
7 55 (2.65%) Network Security
8 49 (2.36%) DHCP
8 49 (2.36%) Wireless
9 42 (2.03%) VoIP
10 30 (1.45%) Internet
11 29 (1.40%) SAN
11 29 (1.40%) VLAN
12 27 (1.30%) TCP/IP
13 25 (1.21%) SD-WAN
14 21 (1.01%) Intranet
15 19 (0.92%) WLAN
16 18 (0.87%) Unified Communications
17 16 (0.77%) NAS
17 16 (0.77%) Remote Desktop
Database & Business Intelligence
1 65 (3.14%) SQL Server
2 52 (2.51%) Power BI
3 48 (2.32%) Relational Database
4 29 (1.40%) Big Data
5 28 (1.35%) MySQL
6 26 (1.25%) Amazon RDS
7 23 (1.11%) RDBMS
8 16 (0.77%) Hadoop
8 16 (0.77%) Presto
9 10 (0.48%) DB2
10 9 (0.43%) Data Warehouse
10 9 (0.43%) Oracle Database
11 7 (0.34%) Azure SQL Database
12 6 (0.29%) GIS
12 6 (0.29%) PostgreSQL
13 5 (0.24%) CorVu
13 5 (0.24%) Crystal Reports
14 4 (0.19%) NoSQL
14 4 (0.19%) Tableau
15 3 (0.14%) Ingres
Development Applications
1 50 (2.41%) JIRA
2 31 (1.50%) Jenkins
3 18 (0.87%) Atlassian Bamboo
4 13 (0.63%) Robot Framework
5 8 (0.39%) Git
6 6 (0.29%) Team Foundation Server
7 5 (0.24%) Oracle Forms
8 4 (0.19%) Visual Studio
9 3 (0.14%) Appium
9 3 (0.14%) Cypress.io
9 3 (0.14%) JMeter
9 3 (0.14%) Postman
9 3 (0.14%) REST Assured
9 3 (0.14%) Selenium
9 3 (0.14%) Serenity BDD
9 3 (0.14%) SpecFlow
10 2 (0.097%) Bitbucket
10 2 (0.097%) GitLab
11 1 (0.048%) MSI
11 1 (0.048%) Visual Studio Team System
General
1 754 (36.39%) Social Skills
2 417 (20.13%) Finance
3 181 (8.74%) Analytical Skills
4 167 (8.06%) Public Sector
5 140 (6.76%) Inclusion and Diversity
6 134 (6.47%) Retail
7 103 (4.97%) Legal
8 86 (4.15%) Marketing
8 86 (4.15%) Organisational Skills
9 67 (3.23%) Telecoms
10 62 (2.99%) Law
11 42 (2.03%) Aerospace
12 40 (1.93%) Influencing Skills
12 40 (1.93%) Manufacturing
13 31 (1.50%) Presentation Skills
14 25 (1.21%) Documentation Skills
14 25 (1.21%) Local Government
15 23 (1.11%) Fire and Rescue
16 20 (0.97%) Banking
17 18 (0.87%) Military
Job Titles
1 331 (15.97%) Service Manager
2 274 (13.22%) Delivery Manager
3 272 (13.13%) Service Delivery Manager
4 238 (11.49%) Analyst
5 206 (9.94%) IT Manager
6 203 (9.80%) Lead
7 139 (6.71%) Senior
8 136 (6.56%) IT Support
9 124 (5.98%) Consultant
10 88 (4.25%) Infrastructure Engineer
11 83 (4.01%) Support Engineer
12 80 (3.86%) IT Engineer
13 73 (3.52%) Support Analyst
13 73 (3.52%) Team Leader
14 67 (3.23%) Developer
15 64 (3.09%) IT Analyst
16 62 (2.99%) Architect
17 60 (2.90%) IT Services Manager
18 54 (2.61%) Project Manager
18 54 (2.61%) Senior Manager
Libraries, Frameworks & Software Standards
1 41 (1.98%) EDI
2 34 (1.64%) .NET
3 26 (1.25%) HTML
4 16 (0.77%) ActiveMQ
4 16 (0.77%) Apache NiFi
4 16 (0.77%) Elastic Stack
4 16 (0.77%) RabbitMQ
4 16 (0.77%) YAML
5 13 (0.63%) .NET Framework
5 13 (0.63%) XML
6 12 (0.58%) Middleware
7 10 (0.48%) CSS
8 8 (0.39%) cXML
8 8 (0.39%) EDIFACT
9 7 (0.34%) .NET Core
9 7 (0.34%) Oracle Fusion
10 6 (0.29%) ASP.NET
10 6 (0.29%) Flash
11 5 (0.24%) AngularJS
12 4 (0.19%) Entity Framework
Miscellaneous
1 107 (5.16%) Self-Motivation
2 99 (4.78%) Management Information System
3 93 (4.49%) Data Centre
3 93 (4.49%) Driving Licence
4 37 (1.79%) Product Ownership
5 34 (1.64%) Onboarding
6 30 (1.45%) Fat Client
6 30 (1.45%) Thin Client
7 27 (1.30%) Enterprise Software
8 25 (1.21%) Public Cloud
9 23 (1.11%) Security Operations Centre
10 21 (1.01%) Analytical Mindset
11 20 (0.97%) Hybrid Cloud
12 19 (0.92%) PMI
13 15 (0.72%) Low-Code
13 15 (0.72%) Replication
14 14 (0.68%) Mainframe
14 14 (0.68%) Virtual Team
15 13 (0.63%) Linux Command Line
15 13 (0.63%) Mobile App
Operating Systems
1 325 (15.69%) Windows
2 142 (6.85%) Linux
3 118 (5.69%) Windows Server
4 97 (4.68%) Windows 10
5 40 (1.93%) Unix
6 29 (1.40%) Android
6 29 (1.40%) Apple iOS
7 23 (1.11%) Windows Server 2019
8 20 (0.97%) Windows Server 2012
8 20 (0.97%) Windows Server 2016
9 19 (0.92%) Mac OS X
9 19 (0.92%) Windows 7
10 12 (0.58%) Mac OS
11 8 (0.39%) Red Hat Enterprise Linux
11 8 (0.39%) Windows Server 2008
12 6 (0.29%) Ubuntu
13 3 (0.14%) Windows 8
14 2 (0.097%) VMS
15 1 (0.048%) NetWare
15 1 (0.048%) Solaris
Processes & Methodologies
1 646 (31.18%) ITIL
2 408 (19.69%) Problem-Solving
3 393 (18.97%) Customer Service
4 349 (16.84%) Service Management
5 302 (14.58%) Continuous Improvement
6 253 (12.21%) ITSM
7 241 (11.63%) Agile
8 238 (11.49%) Project Management
9 221 (10.67%) Change Management
10 192 (9.27%) Stakeholder Management
11 179 (8.64%) Actionable Insight
12 160 (7.72%) Incident Management
13 154 (7.43%) Cybersecurity
13 154 (7.43%) Mentoring
14 140 (6.76%) Project Delivery
15 135 (6.52%) DevOps
16 125 (6.03%) Roadmaps
17 123 (5.94%) Coaching
18 113 (5.45%) Infrastructure Engineering
19 112 (5.41%) Line Management
Programming Languages
1 93 (4.49%) SQL
2 57 (2.75%) Python
3 52 (2.51%) PowerShell
4 41 (1.98%) Bash
5 30 (1.45%) C#
6 27 (1.30%) Java
7 20 (0.97%) JavaScript
8 16 (0.77%) Shell Script
9 14 (0.68%) COBOL
10 10 (0.48%) ActionScript
11 8 (0.39%) ActionScript 2.0
12 5 (0.24%) VB
13 4 (0.19%) Kotlin
13 4 (0.19%) T-SQL
14 3 (0.14%) PHP
15 2 (0.097%) C++
15 2 (0.097%) Kusto Query Language
15 2 (0.097%) PL/SQL
15 2 (0.097%) TypeScript
15 2 (0.097%) VBScript
Qualifications
1 295 (14.24%) Degree
2 223 (10.76%) Security Cleared
3 99 (4.78%) SC Cleared
4 55 (2.65%) ITIL Certification
5 49 (2.36%) Cisco Certification
6 43 (2.08%) DV Cleared
7 41 (1.98%) Microsoft Certification
8 40 (1.93%) Computer Science Degree
8 40 (1.93%) PMI Certification
9 39 (1.88%) ITIL Foundation Certificate
10 38 (1.83%) CISSP
11 30 (1.45%) CCNA
12 25 (1.21%) CTC Cleared
12 25 (1.21%) PMP
13 23 (1.11%) DBS Check
14 22 (1.06%) CCNP
15 20 (0.97%) AWS Certification
16 15 (0.72%) APMG
16 15 (0.72%) BPSS Clearance
16 15 (0.72%) MCP
Quality Assurance & Compliance
1 258 (12.45%) SLA
2 64 (3.09%) GDPR
3 58 (2.80%) QA
4 47 (2.27%) Cyber Essentials
5 44 (2.12%) ISO/IEC 27001
6 39 (1.88%) Accessibility
7 28 (1.35%) PMO
8 23 (1.11%) Data Quality
9 8 (0.39%) Cyber Essentials PLUS
10 6 (0.29%) ISO 9001
10 6 (0.29%) ISO/IEC 20000
11 5 (0.24%) Actionable Recommendations
11 5 (0.24%) PCI DSS
12 4 (0.19%) ISO 22301
12 4 (0.19%) NIST
12 4 (0.19%) TickIT
13 3 (0.14%) ISO 14001
13 3 (0.14%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
13 3 (0.14%) ISO/IEC 27005
14 2 (0.097%) NCSC
System Software
1 246 (11.87%) Active Directory
2 88 (4.25%) VMware Infrastructure
3 48 (2.32%) Hyper-V
4 24 (1.16%) vSphere
5 18 (0.87%) Docker
6 16 (0.77%) Virtual Desktop
7 13 (0.63%) Virtual Machines
8 10 (0.48%) Virtual Servers
9 8 (0.39%) Firmware
9 8 (0.39%) VMware ESXi
10 3 (0.14%) BitLocker
10 3 (0.14%) Microsoft Virtual Server
11 1 (0.048%) DFS Replication
11 1 (0.048%) XenDesktop
Systems Management
1 81 (3.91%) Microsoft Intune
2 73 (3.52%) SCCM
3 44 (2.12%) Kubernetes
4 31 (1.50%) Ansible
5 21 (1.01%) Terraform
5 21 (1.01%) WSUS
6 17 (0.82%) Grafana
7 16 (0.77%) HAProxy
7 16 (0.77%) Prometheus
8 8 (0.39%) Puppet
8 8 (0.39%) ZABBIX
9 6 (0.29%) Microsoft Data Protection Manager
9 6 (0.29%) SCDPM
10 5 (0.24%) Jamf Pro
11 4 (0.19%) Active Directory Federation Services
11 4 (0.19%) Single Sign-On
11 4 (0.19%) SmoothWall
11 4 (0.19%) vCenter Server
12 3 (0.14%) Progress Chef
12 3 (0.14%) SCOM
Vendors
1 552 (26.64%) Microsoft
2 146 (7.05%) VMware
3 117 (5.65%) ServiceNow
4 84 (4.05%) Cisco
5 55 (2.65%) Oracle
6 45 (2.17%) Salesforce
7 36 (1.74%) Dell
8 35 (1.69%) Apple
8 35 (1.69%) Veeam
9 34 (1.64%) Citrix
10 33 (1.59%) SAP
11 31 (1.50%) Meraki
12 18 (0.87%) Adobe
12 18 (0.87%) Sophos
13 16 (0.77%) HP
14 14 (0.68%) Google
14 14 (0.68%) Unisys
15 12 (0.58%) Palo Alto
16 10 (0.48%) iManage
16 10 (0.48%) SonicWALL