Second Line Desktop Support
UK
The median Second Line Desktop Support salary in the UK is £32,500 per year according to job vacancies posted during the 6 months to 1 June 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 1 Jun 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 862 | 908 | 1187 |
| Rank change year-on-year | +46 | +279 | -292 |
| Permanent jobs requiring a 2nd Line Desktop Support | 45 | 39 | 74 |
| As % of all permanent jobs advertised in the UK | 0.043% | 0.041% | 0.044% |
| As % of the Job Titles category | 0.045% | 0.045% | 0.046% |
| Number of salaries quoted | 37 | 34 | 66 |
| 10th Percentile | - | £25,725 | £25,000 |
| 25th Percentile | £28,500 | £27,500 | £27,000 |
| Median annual salary (50th Percentile) | £32,500 | £32,500 | £32,750 |
| Median % change year-on-year | - | -0.76% | +13.42% |
| 75th Percentile | £37,500 | £38,000 | £38,563 |
| 90th Percentile | £42,850 | £49,250 | £47,875 |
| UK excluding London median annual salary | £32,500 | £30,500 | £27,500 |
| % change year-on-year | +6.56% | +10.91% | -2.65% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 99,552 | 86,380 | 162,088 |
| % of permanent jobs with a recognized job title | 94.85% | 91.27% | 96.05% |
| Number of salaries quoted | 70,786 | 55,655 | 84,889 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,625 |
| Median annual salary (50th Percentile) | £52,500 | £60,000 | £60,000 |
| Median % change year-on-year | -12.50% | - | +9.09% |
| 75th Percentile | £70,000 | £80,000 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £95,000 |
| UK excluding London median annual salary | £50,000 | £53,500 | £50,244 |
| % change year-on-year | -6.54% | +6.48% | +5.78% |
2nd Line Desktop Support
Job Vacancy Trend
Job postings that featured 2nd Line Desktop Support in the job title as a proportion of all IT jobs advertised.
2nd Line Desktop Support
Salary Trend
3-month moving average salary quoted in jobs citing 2nd Line Desktop Support.
2nd Line Desktop Support
Salary Histogram
Salary distribution for jobs citing 2nd Line Desktop Support over the 6 months to 1 June 2024.
2nd Line Desktop Support
Top 15 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Desktop Support within the UK over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +38 | 40 | £32,500 | - | 2 |
| UK excluding London | -11 | 38 | £32,500 | +6.56% | 2 |
| South West | -15 | 14 | £29,000 | -3.33% | |
| Midlands | -9 | 8 | £32,500 | +8.33% | |
| London | +100 | 7 | £41,500 | +9.21% | |
| North of England | +38 | 7 | £32,500 | -3.70% | 2 |
| East Midlands | -13 | 6 | £32,500 | +8.33% | |
| Work from Home | +44 | 5 | £28,000 | -20.00% | 1 |
| Yorkshire | - | 5 | £32,500 | - | |
| Scotland | - | 4 | - | - | |
| South East | -10 | 3 | £35,500 | +12.70% | |
| West Midlands | -15 | 2 | £27,000 | -10.00% | |
| North West | - | 2 | £28,000 | - | 2 |
| East of England | -1 | 1 | £35,000 | +4.65% | |
| Northern Ireland | - | 1 | £35,000 | - |
2nd Line Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 1 June 2024, 2nd Line Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 2nd Line Desktop Support in the job title.
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2nd Line Desktop Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: