Senior Service Manager Jobs

Senior Service Manager
UK

The median Senior Service Manager salary in the UK is £41,774 per year according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 740 890 1160
Rank change year-on-year +150 +270 -265
Permanent jobs requiring a Senior Service Manager 168 57 101
As % of all permanent jobs advertised in the UK 0.16% 0.060% 0.060%
As % of the Job Titles category 0.17% 0.066% 0.062%
Number of salaries quoted 54 23 59
10th Percentile £40,000 £44,955 £50,000
25th Percentile £40,988 £51,250 £55,625
Median annual salary (50th Percentile) £41,774 £52,500 £71,500
Median % change year-on-year -20.43% -26.57% +5.93%
75th Percentile £72,500 £86,250 £87,500
90th Percentile £73,410 £110,000 £95,000
UK excluding London median annual salary £41,774 £52,500 £60,000
% change year-on-year -20.43% -12.50% -5.88%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 99,552 86,380 162,088
% of permanent jobs with a recognized job title 94.85% 91.27% 96.05%
Number of salaries quoted 70,786 55,655 84,889
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,625
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £70,000 £80,000 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,500 £50,244
% change year-on-year -6.54% +6.48% +5.78%

Senior Service Manager
Job Vacancy Trend

Job postings that featured Senior Service Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Senior Service Manager in the UK

Senior Service Manager
Salary Trend

3-month moving average salary quoted in jobs citing Senior Service Manager.

Salary trend for Senior Service Manager in the UK

Senior Service Manager
Salary Histogram

Salary distribution for jobs citing Senior Service Manager over the 6 months to 1 June 2024.

Salary histogram for Senior Service Manager in the UK

Senior Service Manager
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Service Manager within the UK over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +151 163 £41,774 -20.43% 22
London +185 102 £49,169 -45.37% 13
UK excluding London +4 57 £41,774 -20.43% 8
Work from Home +62 33 £41,774 -27.35% 7
North of England +51 26 £41,774 -12.52% 6
South West -11 17 £70,000 +33.33%
Yorkshire +69 12 £41,774 -12.52% 2
North West +4 10 £41,774 -35.73% 3
South East -4 6 £62,500 +19.66%
Midlands -11 4 £90,000 +71.43%
North East - 4 £41,774 - 1
West Midlands - 4 £90,000 -
East of England +1 3 £75,000 +42.86%
Wales +9 1 - -

Senior Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 1 June 2024, Senior Service Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Senior Service Manager in the job title.

1 140 (83.33%) Mentoring
2 124 (73.81%) Finance
3 123 (73.21%) Service Delivery
4 122 (72.62%) Social Skills
5 115 (68.45%) ServiceNow
6 111 (66.07%) Microsoft
6 111 (66.07%) Inclusion and Diversity
7 104 (61.90%) Contract Negotiation
8 100 (59.52%) SLA
9 98 (58.33%) Performance Management
10 95 (56.55%) SaaS
10 95 (56.55%) Dell
10 95 (56.55%) Law
11 40 (23.81%) Service Management
12 34 (20.24%) ITIL
13 26 (15.48%) Stakeholder Management
13 26 (15.48%) Coaching
14 25 (14.88%) Problem-Solving
15 24 (14.29%) Retail
15 24 (14.29%) ITSM
16 22 (13.10%) Presentation Skills
17 21 (12.50%) Degree
18 20 (11.90%) Influencing Skills
19 16 (9.52%) Business Strategy
20 15 (8.93%) Collaborative Culture
20 15 (8.93%) Stakeholder Engagement
21 14 (8.33%) Line Management
22 12 (7.14%) Community of Practice
22 12 (7.14%) Analytical Skills
22 12 (7.14%) Agile

Senior Service Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (2.98%) Microsoft Exchange
2 1 (0.60%) Confluence
Applications
1 2 (1.19%) Microsoft Office
Business Applications
1 6 (3.57%) Dynamics CRM
Cloud Services
1 95 (56.55%) SaaS
2 6 (3.57%) Microsoft 365
2 6 (3.57%) Power Platform
3 3 (1.79%) AWS
3 3 (1.79%) Azure
3 3 (1.79%) Cloud Computing
Communications & Networking
1 3 (1.79%) LAN
1 3 (1.79%) WAN
Database & Business Intelligence
1 6 (3.57%) Power BI
1 6 (3.57%) SAP HANA
1 6 (3.57%) SQL Server
2 5 (2.98%) RDBMS
2 5 (2.98%) Relational Database
3 1 (0.60%) Big Data
Development Applications
1 1 (0.60%) JIRA
General
1 124 (73.81%) Finance
2 122 (72.62%) Social Skills
3 111 (66.07%) Inclusion and Diversity
4 95 (56.55%) Law
5 24 (14.29%) Retail
6 22 (13.10%) Presentation Skills
7 20 (11.90%) Influencing Skills
8 12 (7.14%) Analytical Skills
9 11 (6.55%) Banking
10 8 (4.76%) Documentation Skills
11 6 (3.57%) Pharmaceutical
12 5 (2.98%) Fire and Rescue
Miscellaneous
1 10 (5.95%) Data Structures
1 10 (5.95%) Virtual Team
2 6 (3.57%) Self-Motivation
3 5 (2.98%) CMDB
3 5 (2.98%) Enterprise Software
4 3 (1.79%) NHS
4 3 (1.79%) PKI
5 1 (0.60%) Product Ownership
Operating Systems
1 12 (7.14%) Windows
2 3 (1.79%) Windows Server
Processes & Methodologies
1 140 (83.33%) Mentoring
2 123 (73.21%) Service Delivery
3 104 (61.90%) Contract Negotiation
4 98 (58.33%) Performance Management
5 40 (23.81%) Service Management
6 34 (20.24%) ITIL
7 26 (15.48%) Coaching
7 26 (15.48%) Stakeholder Management
8 25 (14.88%) Problem-Solving
9 24 (14.29%) ITSM
10 16 (9.52%) Business Strategy
11 15 (8.93%) Collaborative Culture
11 15 (8.93%) Stakeholder Engagement
12 14 (8.33%) Line Management
13 12 (7.14%) Agile
13 12 (7.14%) Community of Practice
14 11 (6.55%) Customer Experience
14 11 (6.55%) Intelligent Automation
14 11 (6.55%) Scrum
14 11 (6.55%) Software Engineering
Qualifications
1 21 (12.50%) Degree
2 4 (2.38%) ITIL Certification
3 3 (1.79%) DBS Check
4 1 (0.60%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 100 (59.52%) SLA
2 9 (5.36%) GDPR
3 3 (1.79%) Cyber Essentials
System Software
1 11 (6.55%) IAG
2 5 (2.98%) Active Directory
Vendors
1 115 (68.45%) ServiceNow
2 111 (66.07%) Microsoft
3 95 (56.55%) Dell
4 10 (5.95%) Salesforce
5 6 (3.57%) SAP
6 3 (1.79%) Apple
7 1 (0.60%) Duck Creek
7 1 (0.60%) Guidewire
7 1 (0.60%) Pega