Technical Support Specialist Jobs

Technical Support Specialist
UK

The median Technical Support Specialist salary in the UK is £32,500 per year according to job vacancies posted during the 6 months to 9 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 Jun 2024
Same period 2023 Same period 2022
Rank 815 929 1230
Rank change year-on-year +114 +301 -289
Permanent jobs requiring a Technical Support Specialist 107 16 51
As % of all permanent jobs advertised in the UK 0.099% 0.017% 0.030%
As % of the Job Titles category 0.10% 0.019% 0.031%
Number of salaries quoted 74 11 39
10th Percentile £25,000 £27,402 £21,806
25th Percentile £28,625 £37,500 £26,000
Median annual salary (50th Percentile) £32,500 £46,500 £37,500
Median % change year-on-year -30.11% +24.00% -6.25%
75th Percentile £45,000 £49,550 £60,000
90th Percentile £50,000 £52,500 £66,500
UK excluding London median annual salary £32,500 £43,250 £31,000
% change year-on-year -24.86% +39.52% -4.62%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 102,753 84,908 164,946
% of permanent jobs with a recognized job title 94.75% 91.21% 95.96%
Number of salaries quoted 72,538 55,143 85,388
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,524 £45,000 £42,750
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £70,000 £80,000 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,500 £50,296
% change year-on-year -6.54% +6.37% +5.89%

Technical Support Specialist
Job Vacancy Trend

Job postings that featured Technical Support Specialist in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Technical Support Specialist in the UK

Technical Support Specialist
Salary Trend

3-month moving average salary quoted in jobs citing Technical Support Specialist.

Salary trend for Technical Support Specialist in the UK

Technical Support Specialist
Salary Histogram

Salary distribution for jobs citing Technical Support Specialist over the 6 months to 9 June 2024.

Salary histogram for Technical Support Specialist in the UK

Technical Support Specialist
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Specialist within the UK over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +119 103 £32,500 -30.11% 19
UK excluding London +16 92 £32,500 -24.86% 19
North of England +74 50 £32,500 - 4
North West +19 28 £32,500 - 2
Yorkshire - 19 £50,000 - 2
Midlands -16 17 £28,500 -37.04% 5
London +77 12 £30,000 -
East of England - 11 £30,000 - 1
East Midlands - 10 £28,500 - 1
South East -4 8 £40,000 -13.98% 8
Work from Home +50 7 £43,000 -7.53% 3
West Midlands -5 7 £22,000 -51.40% 4
South West - 3 £45,000 -
North East - 3 £45,000 -
Scotland -65 2 £31,000 +14.09%
Wales +13 1 £30,000 - 1

Technical Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 9 June 2024, Technical Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Technical Support Specialist in the job title.

1 32 (29.91%) Problem-Solving
2 29 (27.10%) Social Skills
3 27 (25.23%) Degree
4 25 (23.36%) Customer Service
4 25 (23.36%) Windows
5 19 (17.76%) HNC
6 16 (14.95%) Microsoft 365
7 14 (13.08%) Active Directory
8 13 (12.15%) Onboarding
9 12 (11.21%) QlikView
10 11 (10.28%) Microsoft
11 10 (9.35%) Retail
11 10 (9.35%) Management Information System
11 10 (9.35%) Law
11 10 (9.35%) HND
11 10 (9.35%) LAN
11 10 (9.35%) Collaborative Culture
12 9 (8.41%) Driving Licence
12 9 (8.41%) Ethernet
13 8 (7.48%) Data Centre
14 7 (6.54%) User Experience
14 7 (6.54%) German Language
14 7 (6.54%) Azure
14 7 (6.54%) AWS
14 7 (6.54%) Games
14 7 (6.54%) Manufacturing
15 6 (5.61%) Proactive Management
16 5 (4.67%) Android
16 5 (4.67%) Mac OS
16 5 (4.67%) Computer Science

Technical Support Specialist Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (0.93%) Apache
1 1 (0.93%) Skype for Business
Applications
1 1 (0.93%) Microsoft Office
Business Applications
1 1 (0.93%) Dynamics CRM
Cloud Services
1 16 (14.95%) Microsoft 365
2 7 (6.54%) AWS
2 7 (6.54%) Azure
3 5 (4.67%) GCP
4 4 (3.74%) Power Platform
5 2 (1.87%) SaaS
5 2 (1.87%) Snowflake
6 1 (0.93%) WhatsApp
Communications & Networking
1 10 (9.35%) LAN
2 9 (8.41%) Ethernet
3 5 (4.67%) DNS
3 5 (4.67%) IPsec
3 5 (4.67%) SSL
3 5 (4.67%) VPN
4 3 (2.80%) Firewall
4 3 (2.80%) Wireless
5 2 (1.87%) Internet
5 2 (1.87%) VoIP
6 1 (0.93%) Cisco IOS
6 1 (0.93%) Remote Desktop
6 1 (0.93%) Skype
6 1 (0.93%) SMS
6 1 (0.93%) TCP/IP
6 1 (0.93%) Telepresence
Database & Business Intelligence
1 12 (11.21%) QlikView
2 4 (3.74%) Power BI
3 2 (1.87%) BusinessObjects
3 2 (1.87%) Relational Database
General
1 29 (27.10%) Social Skills
2 10 (9.35%) Law
2 10 (9.35%) Retail
3 7 (6.54%) Games
3 7 (6.54%) German Language
3 7 (6.54%) Manufacturing
4 4 (3.74%) Finance
4 4 (3.74%) French Language
4 4 (3.74%) Marketing
5 3 (2.80%) Agriculture
6 2 (1.87%) Banking
6 2 (1.87%) Italian Language
6 2 (1.87%) Spanish Language
6 2 (1.87%) Telecoms
7 1 (0.93%) Automotive
7 1 (0.93%) Inclusion and Diversity
7 1 (0.93%) Organisational Skills
7 1 (0.93%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (1.87%) HTML
2 1 (0.93%) SAML
2 1 (0.93%) XML
Miscellaneous
1 13 (12.15%) Onboarding
2 10 (9.35%) Management Information System
3 9 (8.41%) Driving Licence
4 8 (7.48%) Data Centre
5 3 (2.80%) CCTV
6 2 (1.87%) Life Science
6 2 (1.87%) Self-Motivation
7 1 (0.93%) Video Conferencing
Operating Systems
1 25 (23.36%) Windows
2 5 (4.67%) Android
2 5 (4.67%) Mac OS
3 4 (3.74%) Linux
4 3 (2.80%) Windows Server
5 1 (0.93%) Windows 10
5 1 (0.93%) Windows 7
Processes & Methodologies
1 32 (29.91%) Problem-Solving
2 25 (23.36%) Customer Service
3 10 (9.35%) Collaborative Culture
4 7 (6.54%) User Experience
5 6 (5.61%) Proactive Management
6 5 (4.67%) Business Intelligence
6 5 (4.67%) Computer Science
7 3 (2.80%) CRM
7 3 (2.80%) Fintech
8 2 (1.87%) Client Onboarding
8 2 (1.87%) Commercial Awareness
8 2 (1.87%) Due Diligence
8 2 (1.87%) Incident Response
8 2 (1.87%) KYC
8 2 (1.87%) Presales
8 2 (1.87%) Technical Leadership
9 1 (0.93%) Customer Requirements
9 1 (0.93%) ITIL
9 1 (0.93%) Project Management
9 1 (0.93%) Scenario Testing
Programming Languages
1 2 (1.87%) SQL
Qualifications
1 27 (25.23%) Degree
2 19 (17.76%) HNC
3 10 (9.35%) HND
4 1 (0.93%) ITIL Foundation Certificate
4 1 (0.93%) Master's Degree
4 1 (0.93%) MBA
Quality Assurance & Compliance
1 5 (4.67%) ISO/IEC 27001
2 2 (1.87%) SLA
System Software
1 14 (13.08%) Active Directory
2 2 (1.87%) Hyper-V
3 1 (0.93%) FreeRADIUS
3 1 (0.93%) Shibboleth
Systems Management
1 1 (0.93%) Microsoft Intune
1 1 (0.93%) SCCM
Vendors
1 11 (10.28%) Microsoft
2 2 (1.87%) Alteryx
2 2 (1.87%) Cisco
2 2 (1.87%) Cognos
2 2 (1.87%) Datto
2 2 (1.87%) MuleSoft
2 2 (1.87%) Veeam
3 1 (0.93%) Apple
3 1 (0.93%) BroadSoft
3 1 (0.93%) Polycom