1st/2nd Line Support Analyst
UK > Work from Home
The median 1st/2nd Line Support Analyst salary in Work from Home is £30,000 per year according to job vacancies posted during the 6 months to 9 June 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 9 Jun 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 577 | 628 | 863 |
| Rank change year-on-year | +51 | +235 | -280 |
| Permanent jobs requiring a 1st/2nd Line Support Analyst | 7 | 12 | 26 |
| As % of all permanent jobs with a WFH option | 0.020% | 0.032% | 0.034% |
| As % of the Job Titles category | 0.021% | 0.033% | 0.035% |
| Number of salaries quoted | 7 | 11 | 16 |
| 10th Percentile | £29,470 | - | £21,500 |
| 25th Percentile | - | £28,500 | £23,000 |
| Median annual salary (50th Percentile) | £30,000 | £32,500 | £27,500 |
| Median % change year-on-year | -7.69% | +18.18% | +17.02% |
| 75th Percentile | £33,013 | £33,750 | £33,669 |
| 90th Percentile | £37,100 | - | £33,750 |
| UK median annual salary | £30,500 | £29,000 | £26,000 |
| % change year-on-year | +5.17% | +11.54% | +6.78% |
All Permanent IT Job Vacancies
Work from Home
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in Work from Home with a recognized job title | 33,957 | 36,209 | 73,459 |
| % of permanent jobs with a recognized job title | 96.26% | 95.94% | 97.30% |
| Number of salaries quoted | 25,728 | 26,374 | 42,749 |
| 10th Percentile | £33,250 | £36,750 | £36,250 |
| 25th Percentile | £42,500 | £47,000 | £45,375 |
| Median annual salary (50th Percentile) | £55,000 | £62,500 | £60,000 |
| Median % change year-on-year | -12.00% | +4.17% | +9.09% |
| 75th Percentile | £75,000 | £81,250 | £80,000 |
| 90th Percentile | £93,750 | £100,000 | £95,000 |
| UK median annual salary | £52,500 | £60,000 | £60,000 |
| % change year-on-year | -12.50% | - | +9.09% |
1st/2nd Line Support Analyst
Trend for Jobs with a WFH Option
Job vacancies with a work from home option which featured 1st/2nd Line Support Analyst in the job title as a proportion of all IT jobs advertised.
1st/2nd Line Support Analyst
Salary Trend for Jobs with a WFH Option
3-month moving average salary quoted in job vacancies with a work from home option citing 1st/2nd Line Support Analyst.
1st/2nd Line Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options
For the 6 months to 9 June 2024, 1st/2nd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring 1st/2nd Line Support Analyst in the job title.
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1st/2nd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: