Support Engineer Contracts in England

Support Engineer
UK > England

The median Support Engineer daily rate in England is £215 according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 115 107 133
Rank change year-on-year -8 +26 +98
Contract jobs requiring a Support Engineer 736 1,115 1,429
As % of all contract jobs advertised in England 1.99% 2.35% 2.03%
As % of the Job Titles category 2.15% 2.48% 2.12%
Number of daily rates quoted 509 810 948
10th Percentile £140 £150 £135
25th Percentile £163 £185 £163
Median daily rate (50th Percentile) £215 £250 £213
Median % change year-on-year -14.00% +17.65% +1.19%
75th Percentile £325 £438 £300
90th Percentile £450 £700 £438
UK median daily rate £213 £250 £213
% change year-on-year -15.00% +17.65% -1.16%
Number of hourly rates quoted 47 49 104
10th Percentile £16.25 £12.95 £13.00
25th Percentile £18.13 £16.50 £15.75
Median hourly rate £23.00 £20.60 £17.60
Median % change year-on-year +11.65% +17.05% +10.83%
75th Percentile £43.75 £26.00 £22.63
90th Percentile £62.86 £34.30 £27.75
UK median hourly rate £22.23 £21.14 £17.50
% change year-on-year +5.16% +20.77% +10.20%

All Contract IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 34,226 44,888 67,264
% of contract IT jobs with a recognized job title 92.76% 94.56% 95.40%
Number of daily rates quoted 22,546 31,942 48,134
10th Percentile £285 £313 £313
25th Percentile £413 £425 £425
Median daily rate (50th Percentile) £525 £550 £530
Median % change year-on-year -4.55% +3.77% +6.00%
75th Percentile £638 £663 £650
90th Percentile £750 £763 £750
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +7.69%
Number of hourly rates quoted 2,576 1,314 1,782
10th Percentile £12.86 £14.28 £12.51
25th Percentile £16.30 £20.00 £15.75
Median hourly rate £37.75 £45.00 £23.91
Median % change year-on-year -16.11% +88.21% +11.21%
75th Percentile £62.00 £65.57 £49.25
90th Percentile £74.00 £77.50 £65.00
UK median hourly rate £37.50 £45.00 £24.50
% change year-on-year -16.67% +83.67% +12.28%

Support Engineer
Job Vacancy Trend in England

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Engineer in England

Support Engineer
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Support Engineer in England.

Daily rate trend for Support Engineer in England

Support Engineer
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Engineer in England over the 6 months to 1 June 2024.

Daily rate histogram for Support Engineer in England

Support Engineer
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Support Engineer in England.

Hourly rate trend for Support Engineer in England

Support Engineer
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Engineer in England over the 6 months to 1 June 2024.

Hourly rate histogram for Support Engineer in England

Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the England region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +3 309 £250 -31.03% 95
South East -13 124 £215 -4.44% 161
Midlands 0 93 £200 -23.08% 63
North of England -28 84 £190 -11.63% 102
South West -17 65 £178 -11.00% 73
West Midlands -19 49 £225 -13.46% 28
East of England -9 48 £225 +18.42% 59
East Midlands +16 44 £200 -33.11% 35
North West -21 44 £160 -33.33% 55
Yorkshire 0 32 £200 -3.61% 35
North East +6 8 £175 -12.50% 14
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 1 June 2024, Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Support Engineer in the job title.

1 426 (57.88%) Windows
2 258 (35.05%) Active Directory
3 240 (32.61%) Social Skills
4 239 (32.47%) Microsoft
5 223 (30.30%) Microsoft 365
6 156 (21.20%) Windows 10
7 154 (20.92%) Security Cleared
8 147 (19.97%) Customer Service
9 133 (18.07%) SCCM
10 132 (17.93%) Problem-Solving
11 113 (15.35%) Azure
12 110 (14.95%) ITIL
13 106 (14.40%) Finance
14 98 (13.32%) SC Cleared
15 95 (12.91%) Windows Server
16 91 (12.36%) Microsoft Office
17 78 (10.60%) Microsoft Exchange
17 78 (10.60%) Firewall
18 74 (10.05%) Cisco
18 74 (10.05%) PowerShell
18 74 (10.05%) Degree
19 69 (9.38%) Linux
20 65 (8.83%) VPN
20 65 (8.83%) Microsoft Intune
21 58 (7.88%) Windows 7
21 58 (7.88%) Public Sector
22 57 (7.74%) VMware
23 55 (7.47%) DNS
24 52 (7.07%) SLA
24 52 (7.07%) ServiceNow

Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 78 (10.60%) Microsoft Exchange
2 33 (4.48%) SharePoint
3 11 (1.49%) Confluence
4 8 (1.09%) Blackberry Enterprise Server
4 8 (1.09%) IIS
4 8 (1.09%) Skype for Business
5 6 (0.82%) JBoss
6 5 (0.68%) Tomcat
7 4 (0.54%) CMS
8 2 (0.27%) nginx
8 2 (0.27%) Oracle SOA Suite
9 1 (0.14%) Apache
9 1 (0.14%) Exchange Server 2013
9 1 (0.14%) Red Hat Fuse
9 1 (0.14%) SharePoint Server
9 1 (0.14%) Site Server
Applications
1 91 (12.36%) Microsoft Office
2 20 (2.72%) Microsoft Excel
3 9 (1.22%) Microsoft PowerPoint
4 8 (1.09%) MS Visio
5 5 (0.68%) Microsoft Project
6 1 (0.14%) Acrobat
6 1 (0.14%) AutoCAD
6 1 (0.14%) DaVinci Resolve
6 1 (0.14%) PTC Creo
6 1 (0.14%) Spreadsheet
6 1 (0.14%) Windchill
Business Applications
1 6 (0.82%) Actimize
2 3 (0.41%) Endur
3 2 (0.27%) BusinessWorks
3 2 (0.27%) Dynamics CRM
3 2 (0.27%) Global One
3 2 (0.27%) Oracle EBS
3 2 (0.27%) Shopify
3 2 (0.27%) SystmOne
4 1 (0.14%) Eikon
4 1 (0.14%) Elite 3E
4 1 (0.14%) ION MarketView
4 1 (0.14%) NetSuite
4 1 (0.14%) Oracle Assets
4 1 (0.14%) Oracle EBS R12
4 1 (0.14%) Oracle E-Business Tax
4 1 (0.14%) Oracle General Ledger
4 1 (0.14%) Oracle Payables
4 1 (0.14%) Oracle Receivables
4 1 (0.14%) Temenos T24
4 1 (0.14%) thinkFolio
Cloud Services
1 223 (30.30%) Microsoft 365
2 113 (15.35%) Azure
3 28 (3.80%) Entra ID
4 27 (3.67%) AWS
5 23 (3.13%) WhatsApp
6 11 (1.49%) Cloud Computing
7 9 (1.22%) Azure DevOps
8 8 (1.09%) Azure Monitor
8 8 (1.09%) OneDrive
8 8 (1.09%) Power Platform
9 7 (0.95%) Azure Storage
10 5 (0.68%) OpenShift
11 4 (0.54%) Slack
12 3 (0.41%) Amazon EC2
12 3 (0.41%) Asana
12 3 (0.41%) Azure Cognitive Services
12 3 (0.41%) ChatGPT
12 3 (0.41%) Dynamics 365
12 3 (0.41%) GCP
12 3 (0.41%) GitHub
Communications & Networking
1 78 (10.60%) Firewall
2 65 (8.83%) VPN
3 55 (7.47%) DNS
4 45 (6.11%) WAN
5 39 (5.30%) LAN
6 33 (4.48%) DHCP
7 31 (4.21%) TCP/IP
8 28 (3.80%) Wi-Fi
9 25 (3.40%) SAN
10 24 (3.26%) Wireless
11 20 (2.72%) Internet
11 20 (2.72%) VLAN
12 19 (2.58%) BGP
12 19 (2.58%) VoIP
13 17 (2.31%) IPsec
13 17 (2.31%) MPLS
14 13 (1.77%) Junos
15 11 (1.49%) Cisco Nexus
15 11 (1.49%) SD-WAN
16 10 (1.36%) Skype
Database & Business Intelligence
1 24 (3.26%) SQL Server
2 18 (2.45%) MySQL
3 11 (1.49%) Relational Database
4 10 (1.36%) PostgreSQL
5 8 (1.09%) Elasticsearch
5 8 (1.09%) RDBMS
6 7 (0.95%) Data Warehouse
7 6 (0.82%) MongoDB
7 6 (0.82%) Power BI
8 4 (0.54%) Azure SQL Database
9 3 (0.41%) NoSQL
9 3 (0.41%) Oracle Database
10 2 (0.27%) DB2
10 2 (0.27%) MariaDB
10 2 (0.27%) Sybase ASE
11 1 (0.14%) IDOL
11 1 (0.14%) SQL Server Integration Services
Development Applications
1 35 (4.76%) JIRA
2 11 (1.49%) Git
3 7 (0.95%) Jenkins
4 5 (0.68%) Bitbucket Server
4 5 (0.68%) CA Release Automation
4 5 (0.68%) SonarQube
4 5 (0.68%) Sonatype Nexus
4 5 (0.68%) TeamCity
5 4 (0.54%) Hudson
6 1 (0.14%) GitLab
6 1 (0.14%) Selenium
6 1 (0.14%) SQL Server Management Studio (SSMS)
General
1 240 (32.61%) Social Skills
2 106 (14.40%) Finance
3 58 (7.88%) Public Sector
4 50 (6.79%) Analytical Skills
5 49 (6.66%) Telecoms
6 40 (5.43%) Manufacturing
7 30 (4.08%) Banking
8 29 (3.94%) Marketing
8 29 (3.94%) Organisational Skills
9 21 (2.85%) Electronics
9 21 (2.85%) Presentation Skills
10 17 (2.31%) Legal
11 13 (1.77%) Financial Institution
12 11 (1.49%) Documentation Skills
13 10 (1.36%) Law
14 9 (1.22%) Retail
15 6 (0.82%) French Language
15 6 (0.82%) Japanese Language
15 6 (0.82%) Police
16 5 (0.68%) Automotive
Libraries, Frameworks & Software Standards
1 13 (1.77%) .NET
2 9 (1.22%) Web Services
3 7 (0.95%) CSS
3 7 (0.95%) Elastic Stack
3 7 (0.95%) Spring Boot
4 6 (0.82%) ARM Templates
4 6 (0.82%) FIX Protocol
5 5 (0.68%) HTML
5 5 (0.68%) HTML5
5 5 (0.68%) JSON
5 5 (0.68%) Middleware
5 5 (0.68%) REST
6 3 (0.41%) Hugging Face
6 3 (0.41%) Kafka
6 3 (0.41%) LangChain
6 3 (0.41%) PyTorch
6 3 (0.41%) RESTful
6 3 (0.41%) TIBCO EMS
6 3 (0.41%) XMPP
6 3 (0.41%) XSLT
Miscellaneous
1 33 (4.48%) Driving Licence
2 31 (4.21%) Data Centre
2 31 (4.21%) Video Conferencing
3 25 (3.40%) PKI
4 23 (3.13%) Self-Motivation
5 20 (2.72%) Onboarding
6 19 (2.58%) NHS
7 18 (2.45%) Management Information System
8 16 (2.17%) iPhone
9 15 (2.04%) Clustering
9 15 (2.04%) Data Protection Act
9 15 (2.04%) iPad
10 10 (1.36%) Blackberry
11 9 (1.22%) Smartphone
12 7 (0.95%) BYOD
12 7 (0.95%) Hedge funds
12 7 (0.95%) Linux Command Line
13 6 (0.82%) CMDB
13 6 (0.82%) Fat Client
13 6 (0.82%) Thin Client
Operating Systems
1 426 (57.88%) Windows
2 156 (21.20%) Windows 10
3 95 (12.91%) Windows Server
4 69 (9.38%) Linux
5 58 (7.88%) Windows 7
6 35 (4.76%) Windows Server 2016
7 33 (4.48%) Windows Server 2012
8 30 (4.08%) Windows Server 2019
9 29 (3.94%) Mac OS
10 27 (3.67%) Android
11 25 (3.40%) Apple iOS
12 16 (2.17%) Red Hat Enterprise Linux
13 13 (1.77%) Unix
14 7 (0.95%) Windows 8
15 6 (0.82%) Windows Vista
16 5 (0.68%) CentOS
16 5 (0.68%) Mac OS X
16 5 (0.68%) VMS
16 5 (0.68%) Windows Server 2008
17 3 (0.41%) Ubuntu
Processes & Methodologies
1 147 (19.97%) Customer Service
2 132 (17.93%) Problem-Solving
3 110 (14.95%) ITIL
4 37 (5.03%) Migration
5 36 (4.89%) Asset Management
6 35 (4.76%) Service Management
7 34 (4.62%) Service Delivery
8 29 (3.94%) Disaster Recovery
9 28 (3.80%) Business Intelligence
9 28 (3.80%) DevOps
9 28 (3.80%) Incident Management
10 27 (3.67%) Infrastructure Engineering
10 27 (3.67%) Mobile Device Management
11 24 (3.26%) Customer Experience
11 24 (3.26%) Decision-Making
12 22 (2.99%) Agile
13 21 (2.85%) Digital Marketing
13 21 (2.85%) Programme Management
14 20 (2.72%) Analytics
14 20 (2.72%) Release Management
Programming Languages
1 74 (10.05%) PowerShell
2 48 (6.52%) SQL
3 34 (4.62%) Python
4 18 (2.45%) C#
5 17 (2.31%) Java
6 13 (1.77%) Shell Script
7 9 (1.22%) Perl
7 9 (1.22%) VB
8 7 (0.95%) Bash
9 6 (0.82%) Bicep
9 6 (0.82%) VBScript
10 5 (0.68%) Kusto Query Language
10 5 (0.68%) PHP
10 5 (0.68%) T-SQL
11 3 (0.41%) F#
11 3 (0.41%) JavaScript
11 3 (0.41%) Korn
11 3 (0.41%) VBA
11 3 (0.41%) XPath
12 2 (0.27%) C++
Qualifications
1 154 (20.92%) Security Cleared
2 98 (13.32%) SC Cleared
3 74 (10.05%) Degree
4 49 (6.66%) DV Cleared
5 26 (3.53%) Cisco Certification
6 24 (3.26%) Microsoft Certification
7 23 (3.13%) CCNA
8 18 (2.45%) DBS Check
9 13 (1.77%) BPSS Clearance
10 10 (1.36%) ITIL Certification
10 10 (1.36%) ITIL Foundation Certificate
11 9 (1.22%) CCNP
12 8 (1.09%) MCSA
13 7 (0.95%) A+ Certification
14 6 (0.82%) MCSE
15 5 (0.68%) Computer Science Degree
16 4 (0.54%) Azure Certification
17 3 (0.41%) MCP
18 2 (0.27%) Dell Certification
18 2 (0.27%) IBM Certification
Quality Assurance & Compliance
1 52 (7.07%) SLA
2 6 (0.82%) ISO/IEC 27001
3 5 (0.68%) GAMP
3 5 (0.68%) GxP
3 5 (0.68%) ISO 9000
3 5 (0.68%) QA
4 3 (0.41%) Accessibility
5 2 (0.27%) Cyber Essentials
5 2 (0.27%) Data Quality
6 1 (0.14%) COBIT
6 1 (0.14%) COPPA
6 1 (0.14%) GDPR
6 1 (0.14%) HIPAA
6 1 (0.14%) IASME
6 1 (0.14%) ISO 22301
6 1 (0.14%) NIST
6 1 (0.14%) NIST 800
System Software
1 258 (35.05%) Active Directory
2 47 (6.39%) VMware Infrastructure
3 23 (3.13%) Hyper-V
4 12 (1.63%) Virtual Machines
5 9 (1.22%) vSphere
6 8 (1.09%) Docker
6 8 (1.09%) Firmware
6 8 (1.09%) Virtual Desktop
7 7 (0.95%) VMware ESXi
8 5 (0.68%) VMware Workstation
9 4 (0.54%) BitLocker
10 3 (0.41%) NFS
11 2 (0.27%) VMware NSX
11 2 (0.27%) XenApp
12 1 (0.14%) Citrix Hypervisor
12 1 (0.14%) Virtual Servers
12 1 (0.14%) XenDesktop
Systems Management
1 133 (18.07%) SCCM
2 65 (8.83%) Microsoft Intune
3 19 (2.58%) WSUS
4 15 (2.04%) Jamf Pro
4 15 (2.04%) Kubernetes
5 14 (1.90%) SCOM
6 10 (1.36%) Autotask
7 9 (1.22%) Active Directory Federation Services
7 9 (1.22%) Failover Clustering
8 7 (0.95%) Ansible
8 7 (0.95%) Nessus
9 5 (0.68%) Kibana
9 5 (0.68%) OpenView
9 5 (0.68%) Progress Chef
10 4 (0.54%) vCenter Server
11 3 (0.41%) Grafana
11 3 (0.41%) Red Hat Satellite
11 3 (0.41%) SCVMM
11 3 (0.41%) Single Sign-On
11 3 (0.41%) ZABBIX
Vendors
1 239 (32.47%) Microsoft
2 74 (10.05%) Cisco
3 57 (7.74%) VMware
4 52 (7.07%) ServiceNow
5 49 (6.66%) Apple
6 44 (5.98%) Citrix
7 38 (5.16%) HP
8 23 (3.13%) SAP
9 22 (2.99%) Red Hat
10 21 (2.85%) Juniper
11 20 (2.72%) Oracle
12 18 (2.45%) Bloomberg
13 16 (2.17%) CheckPoint
14 14 (1.90%) Avaya
15 13 (1.77%) Dell
15 13 (1.77%) EMC
16 11 (1.49%) Atlassian
17 10 (1.36%) Google
18 9 (1.22%) Adobe
18 9 (1.22%) Refinitiv