Support Engineer Contracts in London

Support Engineer
England > London

The median Support Engineer daily rate in London is £250 according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 140 143 227
Rank change year-on-year +3 +84 +93
Contract jobs requiring a Support Engineer 309 491 508
As % of all contract jobs advertised in London 1.76% 1.93% 1.31%
As % of the Job Titles category 1.89% 2.03% 1.38%
Number of daily rates quoted 225 380 382
10th Percentile £143 £150 £143
25th Percentile £183 £200 £176
Median daily rate (50th Percentile) £250 £363 £250
Median % change year-on-year -31.03% +45.00% -16.67%
75th Percentile £350 £625 £388
90th Percentile £538 £810 £456
England median daily rate £215 £250 £213
% change year-on-year -14.00% +17.65% +1.19%
Number of hourly rates quoted 18 14 21
10th Percentile £17.57 £12.74 £13.88
25th Percentile £20.00 £21.94 £15.75
Median hourly rate £22.15 £24.75 £22.00
Median % change year-on-year -10.51% +12.50% +46.67%
75th Percentile £23.91 £31.81 £23.91
90th Percentile £37.81 £35.68 £43.75
England median hourly rate £23.00 £20.60 £17.60
% change year-on-year +11.65% +17.05% +10.83%

All Contract IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 16,385 24,202 36,842
% of contract IT jobs with a recognized job title 93.57% 95.15% 95.30%
Number of daily rates quoted 11,830 17,663 27,089
10th Percentile £325 £363 £375
25th Percentile £440 £463 £470
Median daily rate (50th Percentile) £550 £575 £575
Median % change year-on-year -4.35% - +9.52%
75th Percentile £675 £700 £688
90th Percentile £800 £800 £775
England median daily rate £525 £550 £530
% change year-on-year -4.55% +3.77% +6.00%
Number of hourly rates quoted 327 278 414
10th Percentile £16.00 £17.83 £16.25
25th Percentile £20.22 £22.53 £23.24
Median hourly rate £27.81 £36.00 £35.00
Median % change year-on-year -22.75% +2.86% +7.69%
75th Percentile £47.18 £63.75 £49.25
90th Percentile £67.40 £82.33 £67.50
England median hourly rate £37.75 £45.00 £23.91
% change year-on-year -16.11% +88.21% +11.21%

Support Engineer
Job Vacancy Trend in London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Support Engineer in London

Support Engineer
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Support Engineer in London.

Daily rate trend for Support Engineer in London

Support Engineer
Daily Rate Histogram in London

Daily rate distribution for jobs citing Support Engineer in London over the 6 months to 1 June 2024.

Daily rate histogram for Support Engineer in London

Support Engineer
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Support Engineer in London.

Hourly rate trend for Support Engineer in London

Support Engineer
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Support Engineer in London over the 6 months to 1 June 2024.

Hourly rate histogram for Support Engineer in London

Support Engineer
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the London region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +21 60 £275 +61.76% 15
West London +9 9 £150 -25.00% 12
East London -3 7 £285 +72.73%
South London -2 3 £190 -60.00% 7
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 1 June 2024, Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring Support Engineer in the job title.

1 176 (56.96%) Windows
2 98 (31.72%) Active Directory
3 97 (31.39%) Microsoft
4 93 (30.10%) Social Skills
5 89 (28.80%) Microsoft 365
6 70 (22.65%) Finance
7 58 (18.77%) Customer Service
8 52 (16.83%) Security Cleared
9 46 (14.89%) Windows 10
10 44 (14.24%) Azure
10 44 (14.24%) Microsoft Office
11 41 (13.27%) ITIL
11 41 (13.27%) SCCM
12 40 (12.94%) Citrix
13 39 (12.62%) SC Cleared
13 39 (12.62%) Problem-Solving
14 37 (11.97%) Microsoft Exchange
15 36 (11.65%) ServiceNow
16 35 (11.33%) Firewall
17 32 (10.36%) Windows Server
18 29 (9.39%) PowerShell
18 29 (9.39%) Linux
19 28 (9.06%) Video Conferencing
20 27 (8.74%) VPN
21 26 (8.41%) Banking
21 26 (8.41%) Cisco
22 25 (8.09%) Degree
23 24 (7.77%) DNS
23 24 (7.77%) SQL
24 23 (7.44%) Disaster Recovery

Support Engineer Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 37 (11.97%) Microsoft Exchange
2 10 (3.24%) Confluence
3 6 (1.94%) Skype for Business
4 5 (1.62%) SharePoint
5 4 (1.29%) Blackberry Enterprise Server
5 4 (1.29%) CMS
6 1 (0.32%) Apache
6 1 (0.32%) JBoss
6 1 (0.32%) nginx
6 1 (0.32%) Oracle SOA Suite
6 1 (0.32%) Red Hat Fuse
6 1 (0.32%) Tomcat
Applications
1 44 (14.24%) Microsoft Office
2 11 (3.56%) Microsoft Excel
3 3 (0.97%) Microsoft PowerPoint
4 2 (0.65%) MS Visio
5 1 (0.32%) DaVinci Resolve
Business Applications
1 3 (0.97%) Endur
2 2 (0.65%) Dynamics CRM
2 2 (0.65%) Global One
2 2 (0.65%) SystmOne
3 1 (0.32%) BusinessWorks
3 1 (0.32%) Eikon
3 1 (0.32%) ION MarketView
3 1 (0.32%) NetSuite
3 1 (0.32%) Oracle 11i
3 1 (0.32%) Oracle Applications
3 1 (0.32%) Oracle Assets
3 1 (0.32%) Oracle EBS
3 1 (0.32%) Oracle E-Business Tax
3 1 (0.32%) Oracle Financials
3 1 (0.32%) Oracle General Ledger
3 1 (0.32%) Oracle Payables
3 1 (0.32%) Oracle Receivables
3 1 (0.32%) Temenos T24
3 1 (0.32%) thinkFolio
3 1 (0.32%) Unit4 Business World
Cloud Services
1 89 (28.80%) Microsoft 365
2 44 (14.24%) Azure
3 20 (6.47%) WhatsApp
4 14 (4.53%) AWS
5 12 (3.88%) Entra ID
6 5 (1.62%) Cloud Computing
7 4 (1.29%) OneDrive
7 4 (1.29%) Slack
8 3 (0.97%) Amazon EC2
8 3 (0.97%) Asana
9 2 (0.65%) Azure DevOps
9 2 (0.65%) Azure Monitor
9 2 (0.65%) Dynamics 365
9 2 (0.65%) GitHub
9 2 (0.65%) PaaS
10 1 (0.32%) Azure ExpressRoute
10 1 (0.32%) Azure Stack
10 1 (0.32%) Azure Storage
10 1 (0.32%) Power Platform
10 1 (0.32%) Serverless
Communications & Networking
1 35 (11.33%) Firewall
2 27 (8.74%) VPN
3 24 (7.77%) DNS
4 15 (4.85%) TCP/IP
5 14 (4.53%) LAN
5 14 (4.53%) WAN
6 12 (3.88%) DHCP
6 12 (3.88%) Internet
6 12 (3.88%) SAN
7 9 (2.91%) Wi-Fi
8 8 (2.59%) Wireless
9 6 (1.94%) Skype
9 6 (1.94%) VoIP
10 5 (1.62%) Cisco IOS
10 5 (1.62%) FTP
10 5 (1.62%) HTTP
11 4 (1.29%) BGP
11 4 (1.29%) EIGRP
11 4 (1.29%) MPLS
11 4 (1.29%) SSH
Database & Business Intelligence
1 14 (4.53%) SQL Server
2 11 (3.56%) MySQL
3 7 (2.27%) Data Warehouse
4 5 (1.62%) Relational Database
5 4 (1.29%) Azure SQL Database
5 4 (1.29%) PostgreSQL
6 3 (0.97%) MongoDB
6 3 (0.97%) NoSQL
7 2 (0.65%) Oracle Database
7 2 (0.65%) RDBMS
7 2 (0.65%) Sybase ASE
8 1 (0.32%) DB2
8 1 (0.32%) IDOL
8 1 (0.32%) MariaDB
8 1 (0.32%) SQL Server Integration Services
Development Applications
1 23 (7.44%) JIRA
2 4 (1.29%) Git
3 3 (0.97%) Hudson
4 2 (0.65%) Jenkins
5 1 (0.32%) Selenium
General
1 93 (30.10%) Social Skills
2 70 (22.65%) Finance
3 26 (8.41%) Banking
4 19 (6.15%) Public Sector
5 17 (5.50%) Analytical Skills
6 12 (3.88%) Telecoms
7 9 (2.91%) Presentation Skills
8 8 (2.59%) Financial Institution
8 8 (2.59%) Organisational Skills
9 7 (2.27%) Legal
9 7 (2.27%) Retail
10 6 (1.94%) Law
11 5 (1.62%) Front Office
11 5 (1.62%) Japanese Language
12 3 (0.97%) Inclusion and Diversity
12 3 (0.97%) Investment Banking
12 3 (0.97%) Marketing
13 2 (0.65%) Advertising
13 2 (0.65%) Military
13 2 (0.65%) Multimedia
Libraries, Frameworks & Software Standards
1 8 (2.59%) .NET
2 6 (1.94%) CSS
2 6 (1.94%) FIX Protocol
3 5 (1.62%) HTML
3 5 (1.62%) HTML5
3 5 (1.62%) REST
3 5 (1.62%) Web Services
4 4 (1.29%) JSON
5 3 (0.97%) Kafka
5 3 (0.97%) XMPP
6 2 (0.65%) ActiveX
6 2 (0.65%) ASP.NET
6 2 (0.65%) LDAP
6 2 (0.65%) Middleware
6 2 (0.65%) TIBCO EMS
7 1 (0.32%) Rendezvous
7 1 (0.32%) SAML
7 1 (0.32%) SOAP
7 1 (0.32%) XML
7 1 (0.32%) XSD
Miscellaneous
1 28 (9.06%) Video Conferencing
2 15 (4.85%) Data Centre
3 11 (3.56%) Management Information System
4 10 (3.24%) Onboarding
5 9 (2.91%) Blackberry
5 9 (2.91%) Data Protection Act
5 9 (2.91%) iPhone
6 7 (2.27%) Hedge funds
7 6 (1.94%) Linux Command Line
7 6 (1.94%) Smartphone
8 5 (1.62%) Analytical Mindset
8 5 (1.62%) iPad
9 3 (0.97%) BYOD
9 3 (0.97%) Digital Signage
9 3 (0.97%) Self-Motivation
10 2 (0.65%) Driving Licence
10 2 (0.65%) Social Media
10 2 (0.65%) Team-Oriented Environment
10 2 (0.65%) Virtual Team
10 2 (0.65%) Wiki
Operating Systems
1 176 (56.96%) Windows
2 46 (14.89%) Windows 10
3 32 (10.36%) Windows Server
4 29 (9.39%) Linux
5 21 (6.80%) Windows 7
6 19 (6.15%) Windows Server 2016
7 14 (4.53%) Windows Server 2012
8 13 (4.21%) Mac OS
9 12 (3.88%) Android
10 10 (3.24%) Unix
11 7 (2.27%) Apple iOS
11 7 (2.27%) Windows Server 2019
12 5 (1.62%) CentOS
12 5 (1.62%) Red Hat Enterprise Linux
12 5 (1.62%) Windows 8
13 4 (1.29%) Mac OS X
14 3 (0.97%) Windows Server 2008
15 1 (0.32%) VMS
15 1 (0.32%) Windows Mobile
Processes & Methodologies
1 58 (18.77%) Customer Service
2 41 (13.27%) ITIL
3 39 (12.62%) Problem-Solving
4 23 (7.44%) Disaster Recovery
5 21 (6.80%) Asset Management
6 19 (6.15%) Service Delivery
7 18 (5.83%) Incident Management
7 18 (5.83%) Migration
7 18 (5.83%) Service Management
8 17 (5.50%) Workflow
9 15 (4.85%) Customer Experience
10 13 (4.21%) Business Continuity
10 13 (4.21%) ITSM
11 11 (3.56%) Infrastructure Engineering
12 10 (3.24%) Agile
12 10 (3.24%) Server Patching
13 9 (2.91%) Data Protection
13 9 (2.91%) Decision-Making
14 8 (2.59%) Proactive Monitoring
14 8 (2.59%) Time Management
Programming Languages
1 29 (9.39%) PowerShell
2 24 (7.77%) SQL
3 16 (5.18%) Python
4 14 (4.53%) Java
5 12 (3.88%) Shell Script
6 10 (3.24%) C#
7 6 (1.94%) Bash
8 5 (1.62%) PHP
8 5 (1.62%) T-SQL
9 4 (1.29%) Perl
10 3 (0.97%) Korn
10 3 (0.97%) VBA
11 2 (0.65%) C++
11 2 (0.65%) F#
11 2 (0.65%) VB
12 1 (0.32%) PL/SQL
12 1 (0.32%) R
12 1 (0.32%) Scala
12 1 (0.32%) tcsh
12 1 (0.32%) VB.NET
Qualifications
1 52 (16.83%) Security Cleared
2 39 (12.62%) SC Cleared
3 25 (8.09%) Degree
4 12 (3.88%) DV Cleared
5 11 (3.56%) Microsoft Certification
6 6 (1.94%) DBS Check
7 5 (1.62%) ITIL Certification
8 4 (1.29%) Cisco Certification
9 3 (0.97%) A+ Certification
9 3 (0.97%) CCNA
9 3 (0.97%) CCNP
9 3 (0.97%) Computer Science Degree
9 3 (0.97%) ITIL Foundation Certificate
9 3 (0.97%) MCSA
10 2 (0.65%) MCP
10 2 (0.65%) MCSE
11 1 (0.32%) ACSP
11 1 (0.32%) AWS Certification
11 1 (0.32%) CTC Cleared
11 1 (0.32%) JNCIA
Quality Assurance & Compliance
1 16 (5.18%) SLA
2 4 (1.29%) ISO/IEC 27001
3 3 (0.97%) Accessibility
3 3 (0.97%) QA
4 1 (0.32%) COBIT
4 1 (0.32%) COPPA
4 1 (0.32%) Cyber Essentials
4 1 (0.32%) GDPR
4 1 (0.32%) HIPAA
4 1 (0.32%) IASME
4 1 (0.32%) ISO 22301
4 1 (0.32%) NIST
4 1 (0.32%) NIST 800
System Software
1 98 (31.72%) Active Directory
2 12 (3.88%) VMware Infrastructure
3 10 (3.24%) Hyper-V
4 5 (1.62%) Firmware
5 3 (0.97%) NFS
5 3 (0.97%) vSphere
6 2 (0.65%) Docker
6 2 (0.65%) Virtual Desktop
6 2 (0.65%) Virtual Machines
6 2 (0.65%) XenApp
7 1 (0.32%) BitLocker
7 1 (0.32%) Virtual Servers
7 1 (0.32%) XenDesktop
Systems Management
1 41 (13.27%) SCCM
2 20 (6.47%) Microsoft Intune
3 6 (1.94%) Jamf Pro
4 3 (0.97%) Ansible
4 3 (0.97%) Kubernetes
4 3 (0.97%) SCOM
4 3 (0.97%) SCVMM
4 3 (0.97%) Single Sign-On
4 3 (0.97%) WSUS
5 2 (0.65%) Control-M
5 2 (0.65%) Data Guard
5 2 (0.65%) Failover Clustering
5 2 (0.65%) Grafana
5 2 (0.65%) ITRS Geneos
5 2 (0.65%) Puppet
6 1 (0.32%) FortiGate
6 1 (0.32%) PaperCut
6 1 (0.32%) systemd
6 1 (0.32%) TIBCO Hawk
6 1 (0.32%) vRealize
Vendors
1 97 (31.39%) Microsoft
2 40 (12.94%) Citrix
3 36 (11.65%) ServiceNow
4 26 (8.41%) Cisco
5 19 (6.15%) HP
6 18 (5.83%) Bloomberg
7 17 (5.50%) Apple
8 14 (4.53%) CheckPoint
9 13 (4.21%) VMware
10 12 (3.88%) Avaya
10 12 (3.88%) EMC
11 11 (3.56%) Oracle
11 11 (3.56%) Red Hat
12 10 (3.24%) Atlassian
13 9 (2.91%) Dell
13 9 (2.91%) Refinitiv
14 6 (1.94%) Google
14 6 (1.94%) Okta
14 6 (1.94%) Zscaler
15 5 (1.62%) IBM